# Lucidica IT Support > The IT Partner for Your London Business --- ## Pages - [IT Support Hounslow](https://lucidica.co.uk/it-support-hounslow/): Boost efficiency and protect your business with expert IT support in Hounslow from Lucidica. We deliver proactive solutions tailored to your company’s unique needs. - [IT Support Ealing](https://lucidica.co.uk/it-support-ealing/): Boost efficiency and protect your business with expert IT support in Ealing from Lucidica. We deliver proactive solutions tailored to your company’s unique needs. - [Lucidica SendSecure: Email Deliverability & Protection](https://lucidica.co.uk/email-deliverability-protection/): London-based cybersecurity services for businesses. ·24/7 Monitoring · Endpoint Protection · Compliance · Personalised Cybersecurity Plans · Advanced Encryption - [IT Support Barking and Dagenham](https://lucidica.co.uk/it-support-barking-and-dagenham/): Get dependable IT support in Barking and Dagenham from Lucidica. Enhance your business operations with expert IT services designed to reduce downtime. - [IT Support Hackney](https://lucidica.co.uk/it-support-hackney/): Boost efficiency and protect your business with expert IT support in Hackney from Lucidica. We deliver proactive solutions tailored to your company’s unique needs. - [IT Support City of Westminster, SW1](https://lucidica.co.uk/it-support-city-of-westminster/): Get reliable IT support in the City of Westminster from Lucidica for your business. Boost your productivity and reduce downtime with local and remote IT services. - [IT Support In City Of London, EC1](https://lucidica.co.uk/it-support-in-city-of-london/): Get reliable IT support in the City of London from Lucidica for your business. Boost your productivity and reduce downtime with local and remote IT services. - [IT Support In East London](https://lucidica.co.uk/it-support-east-london/): Get reliable IT support in East London from Lucidica for your business. Boost productivity, enhance security, and reduce downtime with local and remote IT services. - [IT Support In West London](https://lucidica.co.uk/it-support-west-london/): Get reliable IT support in West London from Lucidica for your business. Boost productivity, enhance security, and reduce downtime with local and remote IT services. - [IT Support Shoreditch](https://lucidica.co.uk/it-support-shoreditch/): Get reliable IT support in Shoreditch from Lucidica for your business. Boost productivity, enhance security, and reduce downtime with local and remote IT services. - [IT Support North London](https://lucidica.co.uk/it-support-north-london/): Get reliable IT support in North London from Lucidica for your business. Boost productivity, enhance security, and reduce downtime with local and remote IT services. - [IT Support In South London](https://lucidica.co.uk/it-support-south-london/): Get reliable IT support in South London from Lucidica for your business. Boost productivity, enhance security, and reduce downtime with local and remote IT services. - [Month of May Contact](https://lucidica.co.uk/month-of-may-contact/): Month of May Contact - Lucidica is London-based IT support team for your small business. - [IT Support for Charities and Non-profit Organisations](https://lucidica.co.uk/charities-and-non-profits-it/): IT Support for Charities and Non-profit Organisations - Lucidica is London-based IT support team for your small business. - [Cyber Essentials Certification](https://lucidica.co.uk/cyber-essentials-certification/): Get Cyber Essentials Certified with Lucidica. London’s trusted IT partner for SMEs. We simplify the certification process, improve your cybersecurity posture, and help protect your business from common threats. - [Microsoft 365 Apps](https://lucidica.co.uk/digital-transformation/microsoft-365-apps/): Microsoft 365 is a cloud-based collection of apps, services, and security features that help your business deliver value for its customers and boost productivity. - [Lucidica's How to Video Guides](https://lucidica.co.uk/how-to-video-guides/): Find Lucidica's How-to Video Guides here. Gain knowledge about daily IT problems for Windows 10, Microsoft 365 and other quick IT fixes and troubleshoot problems. - [Responsible IT](https://lucidica.co.uk/responsible-it/): Responsible IT is a stamp that we put on everything we do to ensure that we provide ethical, eco-friendly, effective, and socially responsible business services. - [Our Services](https://lucidica.co.uk/our-services/): London IT support for small businesses. Managed IT Services, Web Development & Hosting, Digital Marketing, IT Support Contracts, Technology Products and CRM Systems. - [Home](https://lucidica.co.uk/): Lucidica provides expert IT Support in London with 24/7 managed services, cloud solutions & cybersecurity. Fast response times & tailored support. Get a free quote today! - [Backup & Disaster Recovery](https://lucidica.co.uk/digital-transformation/backup-and-disaster-recovery/): Protect your business data with Lucidica's robust backup and disaster recovery solutions. Expert implementation and support for peace of mind. - [Lucidica FAQ](https://lucidica.co.uk/lucidica-faq/): You can find general questions asked about Lucidica here. Please contact us, if you can't find the answer on this page. - [Terms & Conditions](https://lucidica.co.uk/terms-and-conditions/): Find Lucidica's Terms & Conditions here. A London based IT Support team for small & medium businesses, offering IT services and solutions remote and on-site. - [Supplier Security Policy](https://lucidica.co.uk/supplier-security-policy/): London based IT Support team for your small business. You can find our supplier security policy here. If you have any questions please contact us. - [Privacy Policy](https://lucidica.co.uk/privacy/): Find here Lucidica's Privacy Policy, and how we store and collect your data and information securely. - [General FAQ](https://lucidica.co.uk/general-faq/): If you’re curious about how Lucidica operates, how our IT support services function, or how we manage client accounts, you’ll find all the key information right here. - [Cloud Solutions with Azure](https://lucidica.co.uk/digital-transformation/cloud-solutions-azure/): Migrate your current infrastructure to a cloud or create your own cloud solution. Lucidica provides the latest cloud technologies for business. Get a bespoke quote. - [Sharepoint ERP](https://lucidica.co.uk/digital-transformation/sharepoint-and-power-automate-development/): Our SharePoint ERP support services help your business grow, automating tasks and improving internal data reporting. Get in touch for a quote today. - [IT Projects](https://lucidica.co.uk/it-projects/): IT projects can help enhance your organisation’s technological infrastructure. Some of these projects include an office move, data migration, networking, and cabling. - [Web Services](https://lucidica.co.uk/digital-transformation/web-services/): Websites are crucial to the development and growth of every business, no matter the size. This includes web services like web design, development, and maintenance. - [Get a Quote](https://lucidica.co.uk/quote-form/): Find our quote form here. We offer Managed IT, Web Development & Hosting, Digital Marketing, IT Support Contracts, Technology Products and CRM systems. - [Contact Us](https://lucidica.co.uk/contact-us/): Find Lucidica's contact details here. Contact us for IT Support, Consultancy, Hosting, Web Design, Training and lots of other technology support for your business. - [Business Continuity & Productivity](https://lucidica.co.uk/digital-transformation/business-continuity-productivity/): Discover Lucidica's tailored solutions for business continuity & productivity. From backup to cloud services, empower your organisation for success. - [Tech Help Archive](https://lucidica.co.uk/blogs/help/): If you have some issues or you need some useful advice or you want to gain new knowledge about tech, read Lucidica's tech help posts here! - [Blogs](https://lucidica.co.uk/blogs/): Find Lucidica's blogs here—from guides to exciting product overviews & reviews of new and exciting tech products. You can also find tech help easy solutions here! - [Why Choose Us](https://lucidica.co.uk/why-choose-us/): We listen and offer guaranteed jargon-free advice for all. If we can't sort it out on the phone, we'll be round yours in a jiffy. Find here why you should choose us. - [Our Team of IT Engineers](https://lucidica.co.uk/our-team/): Our team is made up of experienced IT Engineers and Support Staff based in London & Kiev. We offer a friendly and high-quality service to many businesses. - [About Lucidica](https://lucidica.co.uk/about-us/): Lucidica has experienced IT Engineers and Support Staff based in London & Kiev. We offer a fun, friendly approach to IT Support for small & medium businesses. - [Digital Transformation](https://lucidica.co.uk/digital-transformation/): Digital transformation can help your business integrate new technologies, re-engineer processes, create new opportunities and keep your business information secure. - [Hardware Supply & Support](https://lucidica.co.uk/it-procurement/hardware-supply-support/): Do you need a new piece of equipment for your business? Lucidica offers consultations, purchase and installation services when you decide you need new equipment. - [IT Procurement](https://lucidica.co.uk/it-procurement/): Managed IT services help businesses with the process of sourcing, purchasing, and managing technology products and services—like hardware, software, and IT support. - [IT Consultation & Support](https://lucidica.co.uk/it-consultation-support/): Leading Managed IT Services provider in London. Our services include: Backup, Disaster & Recovery, Office 365, G Suite, Cyber Security and IT support & services. - [Business Cybersecurity Service London](https://lucidica.co.uk/business-cybersecurity-london/): London-based cybersecurity services for businesses. ·24/7 Monitoring · Endpoint Protection · Compliance · Personalised Cybersecurity Plans · Advanced Encryption - [IT Support London](https://lucidica.co.uk/it-support-london/): We have been providing IT support in London to small to medium-sized companies for over 25 years. Speak to our IT support experts to grow your business: 020 7042 6310. --- ## Posts - [Why Email Signature Compliance Matters for Businesses](https://lucidica.co.uk/blog/internet-security/why-email-signature-compliance-matters-for-businesses/): Learn why email signature compliance is essential for small businesses in the UK. Discover how consistent, legally correct email footers protect your business and how IT support like Lucidica can help manage them efficiently. - [Don’t Miss That Meeting: Sync Calendars](https://lucidica.co.uk/blog/how-to-guides/dont-miss-that-meeting-sync-calendars/): Avoid missed meetings and double-bookings with shared calendars in Outlook or Google Workspace. A simple guide for small business teams to stay organised. - [Why Your Business Should Stop Using info@ and contact@ Emails](https://lucidica.co.uk/blog/how-to-guides/why-your-business-should-stop-using-info-and-contact-emails/): Switch from generic emails like info@ to real names. Build trust, look professional, and improve email delivery with this simple change. - [How to Send Sensitive Information by Email (Safely)](https://lucidica.co.uk/blog/how-to-guides/how-to-send-sensitive-information-by-email-safely/): Learn about safe alternatives to send business passwords and sensitive information through email. Contact us today to get free security audit and prevent data leaks. - [How Lucidica Builds High-Performing Websites](https://lucidica.co.uk/blog/small-business/how-lucidica-builds-high-performing-websites/): Lucidica creates high-performing, user-friendly websites with the latest design trends, and expert IT support for London businesses. - [Is DeepSeek Safe for Your Business?](https://lucidica.co.uk/blog/internet-security/is-deepseek-safe-for-your-business/): Using DeepSeek for your business can mean that you could be exposing sensitive client data to unknown risks since China's data laws differ significantly from ours. - [IT Resolutions to Stick With In 2025](https://lucidica.co.uk/blog/small-business/it-resolutions-to-stick-with-in-2025/): IT resolutions to stick with in 2025 to boost business productivity and reach your goals include enhancing cybersecurity, streamlining tools, and upgrading systems. - [Workplace Tech Trends for 2025](https://lucidica.co.uk/blog/products/workplace-tech-trends-for-2025/): The top 5 workplace tech trends for 2025 include greener workplaces, advanced audiovisual solutions for hybrid work, AI advancements, digital realities, and more. - [How To Reset Your Office 365 Service Password?](https://lucidica.co.uk/blog/how-to-guides/how-to-reset-office-365-service-password/): Reset your Office 365 service account password by accessing the Microsoft Admin Centre or using the self-service password reset feature, depending on your permissions. - [Top 3 Monitors for the Best Office Setup in 2025](https://lucidica.co.uk/blog/products/top-3monitors-for-the-best-office-setup-in-2025/): Upgrade your workspace to increase efficiency with the top monitors for 2025. These include the Dell U3425WE, ViewSonic Elite XG270QG, and the LG 34WN80C-B monitor. - [Set Up Meeting Transcription and Live Captions on Microsoft Teams](https://lucidica.co.uk/blog/random-technology/set-up-meeting-transcription-and-live-captions-on-microsoft-teams/): Having Microsoft Teams meeting transcription and live caption is a lifesaver since it keeps everyone on the same page and makes your meetings more accessible. - [What Should a Business Continuity Plan Include?](https://lucidica.co.uk/blog/internet-security/what-should-a-business-continuity-plan-include/): A comprehensive business continuity plan should include risk assessments, recovery strategies, communication plans, and roles for managing potential disruptions. - [How to Add Must-Have Extensions to Your Browser](https://lucidica.co.uk/blog/how-to-guides/how-to-add-must-have-extensions-to-your-browser/): Browser extensions are tools that can help you stay organised, save time, and work more efficiently. Some must-have extensions include Loom, Grammarly, and more. - [Microsoft Ends Support for Windows 10: Why It's Time to Embrace Windows 11](https://lucidica.co.uk/blog/technology-news/microsoft-ends-support-for-windows-10-why-its-time-to-embrace-windows-11/): Microsoft has announced the end of support for Windows 10 which means it's time to shift to Windows 11 with modern features designed for a connected digital world. - [3 Black Friday Tech Gadgets to Make Your Life Easier](https://lucidica.co.uk/blog/random-technology/3-tech-gadgets-to-make-your-life-easier-black-friday-edition/): Get tech gadgets with major Black Friday discounts that can boost your productivity or simplify travel and health tracking, these picks are perfect for anyone. - [How to Fix Email Display Issues On the Outlook App](https://lucidica.co.uk/blog/how-to-guides/fixing-email-display-issues-in-outlook-mobile-app/): Problems with the Outlook app are common and can be very annoying. You can fix these problems by checking your connection, refreshing the app, and clearing the cache. - [How to Repair Corrupted System Files: Windows 10](https://lucidica.co.uk/blog/help/windows-10-how-to-repair-corrupted-windows-system-files/): If you have corrupted system files you repair them by using the Deployment Image Servicing and Management command which repairs any underlying system issues. - [How to Check For Available Space On a Mac](https://lucidica.co.uk/blog/help/how-to-check-available-space-on-a-mac/): If your Mac is running slow you can quickly check how much space is available by going to the Apple menu, selecting About this Mac, and then selecting the Storage tab. - [Top Photoshop Alternatives You Can Rely On](https://lucidica.co.uk/blog/random-technology/top-photoshop-alternatives-you-can-rely-on/): There are a variety of alternative Photoshop tools available that can get you or your team up and running. This includes GIMP, Canva, Affinity Photo, Krita, and more. - [Biohacking: Secrets to Optimising Your Body and Mind](https://lucidica.co.uk/blog/random-technology/biohacking-optimising-your-body-and-mind/): Biohacking is when you make small changes to your lifestyle to improve your well-being. Some gadgets that can help include heart rate monitors and cognitive tools. - [Engineer's Top Pick: The Best Chargers for a Clutter-Free Desk](https://lucidica.co.uk/blog/random-technology/engineers-top-pick-the-best-chargers-for-a-clutter-free-desk/): Our engineer's top pick is a sleek, multi-device wireless chargers that power your phone, smartwatch, and earbuds simultaneously. Save space and eliminate clutter. - [How Can Businesses Protect Sensitive Data from Cyber Threats?](https://lucidica.co.uk/blog/internet-security/how-can-businesses-protect-sensitive-data-from-cyber-threats/): Effective strategies for businesses to protect data from cyber threats include encryption, access control, employee training, and using advanced security tools. - [5 Simple Tips to Improve Your Wireless Connection](https://lucidica.co.uk/blog/how-to-guides/how-to-improve-your-wireless-connection-5-simple-tips/): If you're experiencing slow Wi-Fi or dead zones, you can easily boost your Wi-Fi connection at home by updating your router’s firmware and upgrading your equipment. - [How Can Managed IT Services Boost Your Business Productivity?](https://lucidica.co.uk/blog/small-business/managed-it-services-boost-business-productivity/): Managed IT services boost business productivity by providing active maintenance, advanced technology access, enhanced cybersecurity, scalability, & cost efficiency. - [Mini PCs for On-the-Go Work: A Quick Review](https://lucidica.co.uk/blog/random-technology/mini-pcs-for-on-the-go-work-a-quick-review/): Mini PCs like the Minisforum EM780 and Beelink U59 Pro can enhance your productivity and efficiency, whether you're working from home or in the office. - [How to Avoid Sending Emails to the Wrong Recipients](https://lucidica.co.uk/blog/how-to-guides/how-to-avoid-sending-emails-to-the-wrong-recipients-enable-undo-send/): Sending an email to the wrong recipient is a common mistake. To prevent sending emails to the wrong recipients enable the 'Undo Send' feature in Gmail and Outlook. - [Who Benefits the Most from Cloud Computing?](https://lucidica.co.uk/blog/products/who-benefits-cloud-computing/): Small and medium-sized enterprises (SMEs) benefit the most from cloud computing due to cost savings, scalability, and enhanced security, protecting sensitive data. - [6 Technology Trends To Watch in 2024](https://lucidica.co.uk/blog/random-technology/6-technology-trends-2024/): The technological trends continue to evolve, reshaping industries and unlocking new possibilities. These trends include generative AI, extended reality, and datafication. - [How Does Cyber Essentials Protect Against Common Cyber Threats?](https://lucidica.co.uk/blog/internet-security/how-does-cyber-essentials-protect-against-cyber-threats/): Cyber Essentials certification protects your business from common cyber threats by offering a clear framework for improving cybersecurity through five technical controls. - [How Can IT Support Encourage Remote Employees Collaboration?](https://lucidica.co.uk/blog/internet-security/how-can-it-support-encourage-remote-employees-collaboration/): A strong IT infrastructure is the foundation for effective remote communication. This includes a strong internet connection, security software, and remote access software. - [Why Microsoft 365 Security Isn't Enough to Stop Cyber Attacks? ](https://lucidica.co.uk/blog/internet-security/why-microsoft-365-security-isnt-enough-to-stop-cyber-attacks/): Although Microsoft and Google have tools like Advanced Threat Protection their ability to prevent specific attacks is outmatched by third-party cybersecurity tools. - [Understanding Cybercrime n the Dark Web](https://lucidica.co.uk/blog/internet-security/understanding-cybercrime-on-the-dark-web/): The dark web is where criminals use networks to sell stolen data. They also sell botnets which can be rented for harmful reasons like launching attacks on businesses. - [Achievers of The Year: 2024](https://lucidica.co.uk/blog/internet-security/achievers-of-the-year-2024/): Lucidica's Achiever of the Year is a unique tradition that highlights exceptional team contributions through creative presentations to foster and recognize hard work. - [Pushing for Growth: MoM 2024](https://lucidica.co.uk/blog/small-business/mom-the-ultimate-sales-push/): The Month of May (MoM) is one of the company's cornerstone campaigns, designed to boost sales, promote team spirit, and keep the company on track for development. - [Lucidica Strategy Away DA 2024](https://lucidica.co.uk/blog/small-business/lucidica-strategy-away-day-2024/): Experience Lucidica's Strategy Away Day 2024 in Albania, where our company's team strengthened bonds, celebrated each other's achievements and set new company goals. - [How To Prevent Phishing Attacks From Destroying Your Business](https://lucidica.co.uk/blog/internet-security/prevent-phishing-attacks/): Phishing attacks cost businesses billions and can significantly harm their reputation. Setting up phishing simulations and training employees can reduce these threats. - [The Essential Components Of a Business Security Strategy](https://lucidica.co.uk/blog/internet-security/what-are-the-essential-components-of-a-robust-business-security-strategy/): You need a robust business security strategy to keep your data safe. The essential components include risk management, security policies, access control, and more. - [What Are the Core Principles of Cyber Essentials?](https://lucidica.co.uk/blog/internet-security/what-are-the-core-principles-of-cyber-essentials/): Cyber Essentials are the cornerstone of a cybersecurity strategy. It provides protection against threats, enhances customer trust, and guidance for incident response. - [What Is IT Risk Management?](https://lucidica.co.uk/blog/internet-security/it-risk-management/): Businesses must minimise potential risks to the integrity, availability, and confidentiality of data by recognising and managing risks to a business's information. - [The Controversial Lens of Facial Recognition Technology](https://lucidica.co.uk/blog/random-technology/the-controversial-lens-of-facial-recognition-technology/): Overall, facial recognition technology has real potential to improve security and speed up operations in various industries but there are fears about data misuse. - [Data Privacy Laws and Technological Innovations](https://lucidica.co.uk/blog/internet-security/data-privacy-laws-and-technological-innovations/): Updates in data privacy laws globally and emerging technologies like AI, IoT, and blockchain are reshaping data privacy laws and challenging current legal frameworks. - [How To Leverage SharePoint For Lead Management In CRM](https://lucidica.co.uk/blog/products/how-to-leverage-sharepoint-for-lead-management-in-crm/): Optimise lead management with SharePoint in CRM. Explore customised workflows, seamless data integration, and collaboration tools for insights and success here. - [Is SharePoint CRM the Right Choice for Small Businesses?](https://lucidica.co.uk/blog/small-business/sharepoint-crm-right-small-businesses/): SharePoint CRM is particularly the right choice for small businesses due to its modular nature. It's versatile and can serve functions across different departments. - [How To Customise SharePoint for CRM Integration?](https://lucidica.co.uk/blog/products/how-to-customise-sharepoint-for-crm-integration/): Personalizing your SharePoint workflows for CRM integration involves configuring the SharePoint environment to better support and automate your CRM processes. - [What Are the Key Features of SharePoint CRM Solutions?](https://lucidica.co.uk/blog/products/sharepoint-crm-solutions-key-features/): Data management is critical in CRM, and SharePoint offers tools to help like integrated analytics and reporting tools provide insights into customer behaviours. - [Choosing the Best Smartwatch: Affordable and Premium Options](https://lucidica.co.uk/blog/products/best-smartwatch-in-2024-affordable-and-premium-options-in-the-uk/): Choosing the best smartwatch in 2024 means considering affordability, functionality and personal activities like physical activity or connection to home devices. - [Most Common Uses of Cloud Computing Solutions](https://lucidica.co.uk/blog/products/cloud-computing-common-uses/): Cloud computing is reshaping industries globally. Cloud solutions offer data storage, cutting-edge analytics and machine learning for more informed decision-making. - [Best Practices For Office 365 Service Accounts](https://lucidica.co.uk/blog/products/office-365-service-accounts-best-practices/): The best practices for businesses using Microsoft 365 for accounts include installing robust security and regularly review and update service account configurations - [What Is Office 365 and How Does It Work?](https://lucidica.co.uk/blog/internet-security/office-365-comprehensive-guide/): Office 365 is your business’s gateway to productivity, collaboration, and secure data management. This tool streamlines business tasks in the modern workplace. - [What Is an Automated Incident Response?](https://lucidica.co.uk/blog/internet-security/what-is-automated-incident-response/): Automated incident response is the use of technology, such as AI and security orchestration, to detect and mitigate cyber threats with minimal human intervention. - [How To Create SharePoint Site and Subsite?](https://lucidica.co.uk/blog/products/how-to-create-sharepoint-site-and-subsite/): To create a SharePoint site and subsite, go to SharePoint home, click "Create site," select the site type, and then "New Subsite" under settings to add a subsite. - [How To Stay Safe Online During Black Friday Sales](https://lucidica.co.uk/blog/internet-security/how-to-stay-safe-online-during-black-friday-sales/): Stay safe during Black Friday online shopping by keeping on secure websites, connecting to secure networks, using VPNs, and updating your security software often. - [What Is SharePoint and How Does It Work?](https://lucidica.co.uk/blog/products/what-is-sharepoint-and-how-does-it-work/): SharePoint is a cloud-based collaboration platform that allows organisations to store, manage, and share documents encouraging seamless work flow between teams. - [Why Is CRM Essential For Business?](https://lucidica.co.uk/blog/internet-security/crm-essential-business/): CRM is essential for business as it helps manage customer relationships, streamline processes, and improve sales, leading to better customer retention and business growth. - [What Is an IT Consultant?](https://lucidica.co.uk/blog/internet-security/what-is-an-it-consultant/): IT consultants are crucial to modern businesses by implementing strategic planning, where they assess, analyse and better a company's technological infrastructure. - [Examples of Cloud Computing Solutions](https://lucidica.co.uk/blog/internet-security/examples-of-cloud-computing-solutions/): Examples of cloud computing solutions include services like Microsoft 365, Microsoft Azure, Google Cloud, and Dropbox for storage, data analysis, and computing. - [Spotting SEO Scams: A Funny Yet Eye-Opening Example](https://lucidica.co.uk/blog/internet-security/spotting-seo-scams-funny-eye-opening-example/): Businesses can spot an SEO scam by looking for unrealistic promises, vague strategies, high-pressure sales tactics, and a lack of transparency or verifiable results. - [ChatGPT vs Human: Competing For Creativity](https://lucidica.co.uk/blog/internet-security/chatgpt-vs-human-competing-for-the-creativity/): Lucidica compares Chat GPT to human writing skills - although an AI robot, its creative circuits are firing on all cylinders, giving us humans a run for our money. - [How to Use Microsoft 365 Copilot for Work](https://lucidica.co.uk/blog/internet-security/how-to-use-microsoft-365-copilot-for-work/): Use Microsoft 365 Copilot by integrating it into apps like Word, Excel, and Teams to automate tasks, generate content and analyse data with AI-driven insights. - [How to Set Up a CRM Using SharePoint](https://lucidica.co.uk/blog/how-to-guides/how-to-set-up-a-crm-using-sharepoint/): Seamlessly integrate a CRM system using SharePoint and Office 365 tools. Elevate customer relationship management with other platforms for optimised business growth. - [Lucidica Strategy Away Day 2023](https://lucidica.co.uk/blog/small-business/lucidica-strategy-away-day-2023/): Lucidica, a London-based IT support specialist branch, organises an annual team-building trip away to boost workplace connections and productivity. - [How To Create An IT Budget?](https://lucidica.co.uk/blog/how-to-guides/how-to-create-an-it-budget/): Create an IT budget by assessing business needs, allocating costs for hardware, software, security, and support, prioritising expenses alligning with company goals. - [Best Features Of The iOS 17 Update](https://lucidica.co.uk/blog/products/best-features-of-ios-17/): Game-changing features of the iOS 17 update; from personalised contact cards and a full-screen experience to enhanced FaceTime and innovative accessibility tools. - [What Is Disaster Recovery? Why Is It Important For Businesses?](https://lucidica.co.uk/blog/internet-security/what-is-disaster-recovery-why-is-it-important-for-businesses/): Disaster recovery ensures business continuity by restoring IT systems and data after disruptions, protecting against financial loss, downtime, and cyber threats. - [Differences Between Data Backup and Disaster Recovery](https://lucidica.co.uk/blog/products/what-is-data-backup-disaster-recovery-whats-the-difference/): Data backup is the process of copying and storing data for protection, while disaster recovery is a broader strategy that restores IT systems after a failure. - [Mobile App Development Trends in 2023](https://lucidica.co.uk/blog/random-technology/mobile-app-development-trends-in-2023/): Mobile app developments in 2023, from Samsung Health, IKEA place and Talkspace. All integrate advanced technological features like blockchain and AI technology. - [Tips On Creating a Strong Password](https://lucidica.co.uk/blog/internet-security/top-tips-for-choosing-a-secure-password-that-you-wont-forget/): Strengthen your password by using a minimum of eight characters with a mix of letters, numbers, and symbols. The more variety and length, the better its security. - [Comparing Remote Desktops: Windows 365 and Azure](https://lucidica.co.uk/blog/products/remote-desktop-solutions-windows-365-cloud-pc-and-azure-virtual-desktop/): Windows 365 offers a simplified, fixed-cost cloud PC experience, while Azure Virtual Desktop provides a more flexible, scalable virtual desktop infrastructure. - [How Do I Make My Business Cyber Secure?](https://lucidica.co.uk/blog/internet-security/how-do-i-make-my-business-cyber-secure/): Backing-up data, encrypting information, and other methods can keep your business cyber secure. Stay safe from cyber threats by following our easy security tips. - [Are Small Businesses Vulnerable To Cyber Attacks?](https://lucidica.co.uk/blog/internet-security/are-small-businesses-vulnerable-to-cyber-attacks/): Small businesses are vulnerable to cyber attacks like phishing and data breaches due to their lack of cybersecurity. IT support can improve business security. - [How Cloud Virtualisation Promotes Remote Work](https://lucidica.co.uk/blog/products/cloud-virtualisation-the-game-changer-for-remote-work/): Cloud virtualisation enables secure, flexible, and scalable remote access to work resources from anywhere, across industries like healthcare and manufacturing. - [Which Cyber Security Is Best For Small Businesses?](https://lucidica.co.uk/blog/internet-security/which-cyber-security-is-best-small-businesses/): Paid cybersecurity tends to be the best for any type of business, regardless of size. But, there are free methods for small businesses to become more cyber secure. - [What Are the Challenges of Cloud Computing Solutions?](https://lucidica.co.uk/blog/internet-security/what-are-the-challenges-of-cloud-computing-solutions/): Cloud computing challenges include security, data privacy, regulatory compliance issues, potential downtime, and the complexity of managing multi-cloud environments. - [What Is The Importance of Cloud Computing?](https://lucidica.co.uk/blog/internet-security/what-is-importance-cloud-computing/): Cloud computing provides scalable, cost-effective, and flexible access to computing resources, enabling businesses to improve efficiency, and support remote work. - [Do I Need A Cyber Essentials Certification?](https://lucidica.co.uk/blog/internet-security/do-i-need-cyber-essentials-certificate/): Cyber Essentials certification is vital for safeguarding your business from cyber threats and meeting industry standards, especially within government sectors. - [VoIP's Impact on Remote Team Collaboration and Productivity](https://lucidica.co.uk/blog/internet-security/the-importance-of-voip-for-businesses-and-how-it-improves-remote-work-and-team-collaboration/): With VoIP’s features like instant messaging, file sharing, and real-time video calls, teams can efficiently collaborate, increasing their speed and decision-making. - [Maximising VoIP Capabilities with Microsoft Teams Phone System](https://lucidica.co.uk/blog/products/maximising-voip-capabilities-with-microsoft-teams/): VoIP benefits include scalability and easy integration with Microsoft Office. Teams Phone can enhance productivity with all of the advanced features it offers. - [Does My Company Need Password Management Software?](https://lucidica.co.uk/blog/products/does-my-company-need-password-management-software/): Password management software allows employees to create secure passwords that are stored in the cloud. Find out if your company could benefit from password software. - [7 Key Benefits Of Using Office 365 For Business](https://lucidica.co.uk/blog/products/the-7-key-benefits-of-using-office365-for-business/): The Office 365 system comes with many advantages for UK businesses including improved communication, automatic upgrades, business safety, flexibility, and more. - [What Steps Can I Take To Keep My Business Cyber Secure?](https://lucidica.co.uk/blog/internet-security/what-steps-can-i-take-to-keep-my-business-cyber-secure/): Protect your businesses’ data with cyber security measures that are easy to install and maintain. Get cyber secure with our key tips and avoid common cyber attacks. - [What Is Cyber Security Software?](https://lucidica.co.uk/blog/internet-security/what-is-cyber-security-software/): Cyber security software is a set of tools designed to protect a company's computers, networks, and data from unauthorised access, attacks, and potential damage. - [What Is A Business Cyber Attack?](https://lucidica.co.uk/blog/internet-security/what-is-a-business-cyber-attack/): A cyber attack on a business involves using digital means to infiltrate or damage its IT infrastructure and compromise sensitive information and harming businesses. - [What IT Support Is Best For Small Businesses in London?](https://lucidica.co.uk/blog/internet-security/what-it-support-is-best-small-businesses-london/): Managed IT services are the best option for small businesses in London because it is cost-effective, offers expert support and top proactive technology management. - [How Can I Get a Cyber Essentials Certificate?](https://lucidica.co.uk/blog/internet-security/how-can-i-get-cyber-essentials-certificate/): Getting certified with Cyber Essentials is crucial for businesses looking to protect themselves against online attacks. Learn how to get certified with Lucidica. - [How Can Cybersecurity Benefit Businesses?](https://lucidica.co.uk/blog/internet-security/how-can-cyber-security-benefit-businesses/): Lucidica IT support is offering free managed IT support as part of their Month of May campaign, with new daily deals designed to benefit every business. - [How Does Cloud Computing Work?](https://lucidica.co.uk/blog/products/how-does-cloud-computing-work/): Cloud computing allows users to store and access data over the internet. There are many benefits to switching to a cloud-based service online. Read on for more. - [How Much Should IT Support Cost in London?](https://lucidica.co.uk/blog/products/how-much-should-it-support-cost-in-london/): Considering outsourcing managed IT support for your business in London? Find out how much managed IT services could cost your business today. Get expert advice. - [What Is IT Support?](https://lucidica.co.uk/blog/products/what-is-it-support/): IT support encompasses a range of duties. From technological hardware issues to software problems - outsourced managed IT support companies can help fix these fast. - [How Can I Get Cybersecurity For My Business?](https://lucidica.co.uk/blog/internet-security/how-can-i-get-cybersecurity-for-my-business/): Discover cybersecurity best practices for business here. From training staff to protecting your data, it is now more important than ever to protect your company. - [How Microsoft's 2023 NCE Prices Will Affect Your Business](https://lucidica.co.uk/blog/products/how-microsofts-2023-nce-prices-will-affect-your-business/): Microsoft is increasing its prices by 9% on all its products and services as of April 1, 2023. Learn how the New Commerce Experience platform works and how this affects your licenses. - [How Important Is a Cloud Computing Solution for Business?](https://lucidica.co.uk/blog/internet-security/how-important-is-a-cloud-computing-solution-for-business/): Cloud computing offers businesses flexibility, scalability and cost-effectiveness. There are so many benefits to cloud solutions. Find out why it’s important here. - [What Is Cloud Computing? A Beginner's Guide](https://lucidica.co.uk/blog/internet-security/what-is-cloud-computing-a-beginners-guide/): Cloud computing allows us in real-time to access data. There are many benefits to cloud computing. Read our guide to learn more about how cloud computing works. - [What Is Business Cybersecurity?](https://lucidica.co.uk/blog/internet-security/what-is-business-cybersecurity/): Business cybersecurity is crucial for small & large businesses and ensures they are protected from cyber attacks. Discover the benefits of business cybersecurity. - [What Is a Cyber Essentials Certificate?](https://lucidica.co.uk/blog/internet-security/what-is-a-cyber-essentials-certificate/): A Cyber Essentials certificate is a government-backed scheme that helps businesses stay protected online. Find out what it is, how it works and why it is key here. - [Why Should I Use An IT Support Company?](https://lucidica.co.uk/blog/small-business/https-lucidica-co-uk-blog-small-business-why-should-i-use-it-support-company/): Outsourcing an IT support company is important to keep your business protected and up to date in an online technical world. Find out why you should get IT support. - [Can IT Support Work From Home?](https://lucidica.co.uk/blog/small-business/can-it-support-work-from-home/): IT support technicians can work from home (WFH). WFH is increasingly popular for tech jobs in the UK. Find how IT support staff can now WFH and provide IT support. - [What Do IT Support Technicians Do?](https://lucidica.co.uk/blog/small-business/what-do-it-support-technicians-do/): IT support technicians identify and resolve software and hardware problems. IT technicians are in high demand in the UK and are a key part of running a business. - [Are IT Technicians In Demand?](https://lucidica.co.uk/blog/small-business/are-it-technicians-in-demand/): As digital technology evolves, the need for IT professionals increases every day. Learn more about the job prospects and tasks of a IT Support Technician. - [What Is Included in IT Support?](https://lucidica.co.uk/blog/small-business/what-is-included-in-it-support/): IT support services can be outsourced by a small business and large corporation. Managed IT services can be on-site or remote, helping with anything IT-related. - [What Do IT Support Companies Do?](https://lucidica.co.uk/blog/how-to-guides/what-do-it-support-companies-do/): The best IT support companies will handle a variety of IT tasks, from cybersecurity to managing software for businesses. Discover what IT support companies do here. - [Black Friday Tech Deals 2022](https://lucidica.co.uk/blog/products/black-friday-tech-deals-2022/): Every year during the Black Friday shopping season, Lucidica picks the best deals on a wide variety of electronic devices, including laptops, AirPods, Playstation controllers, AirPods, headphones, monitors, and many more. Find out right here! --- # # Detailed Content ## Pages > Boost efficiency and protect your business with expert IT support in Hounslow from Lucidica. We deliver proactive solutions tailored to your company’s unique needs. - Published: 2025-06-24 - Modified: 2025-06-24 - URL: https://lucidica.co.uk/it-support-hounslow/ IT Support in Hounslow You Can Rely On At Lucidica, we deliver professional, dependable IT support for businesses in Hounslow. Whether you're a growing SME or an established company, our expert engineers are here to ensure your systems run smoothly, securely, and efficiently. With over 20 years of experience working with London-based businesses, we understand what it takes to keep your technology aligned with your goals. CloudTango MSP Select UK (4. 9) Tailored IT Services for Hounslow Businesses Every business is different, so is the IT support we provide. We take the time to understand your operations, challenges, and ambitions. From proactive maintenance and cybersecurity to Microsoft 365 support and cloud solutions, we offer fully customised services to meet your specific needs. Whether you work in finance, media, retail, or the charity sector, we’ve got the tools and expertise to keep your business moving forward. Postal Codes In Hounslow Covered By Lucidica Lucidica’s IT support services are available throughout the Hounslow area, including the following postal codes: TW3 – Hounslow Central TW4 – Hounslow Heath / Hounslow West TW5 – Heston TW6 – Heathrow TW7 – Isleworth TW8 – Brentford W4 – Chiswick (bordering areas) UB2 – Norwood Green (bordering area) Top Notch IT Support in Hounslow Our award-winning IT support team in Hounslow delivers swift, jargon-free solutions around the clock, ensuring your tech runs smoothly with our satisfaction guarantee. Stay One Step Ahead We make sure your business technology drives growth, productivity, and competitive advantage in the digital age.... --- > Boost efficiency and protect your business with expert IT support in Ealing from Lucidica. We deliver proactive solutions tailored to your company’s unique needs. - Published: 2025-06-24 - Modified: 2025-06-24 - URL: https://lucidica.co.uk/it-support-ealing/ Expert IT Support in Ealing You Can Rely On Running a business in Ealing means staying competitive in a fast-moving digital environment. Whether you're a startup, SME, or established company, reliable IT support is essential to keep your operations running smoothly. At Lucidica, we provide tailored, proactive IT solutions that empower Ealing-based businesses to stay productive, secure, and ahead of the curve. CloudTango MSP Select UK (4. 9) Fast, Local Support When You Need It Most Our Ealing-based clients benefit from both remote and on-site IT support. Most issues are resolved remotely within minutes, but when hands-on help is needed, our local engineers can be on-site quickly. Whether you're dealing with a slow system, a critical server outage, or a cybersecurity concern, our team is here to help. Supporting the Growth of Ealing's Businesses Ealing is home to a diverse range of businesses, from independent retailers and hospitality providers to finance firms and digital startups. At Lucidica, we understand the challenges local businesses face and the opportunities that come with growth. Our IT support packages are designed to scale with you, so your technology is always one step ahead. Top Notch IT Support in Ealing Our award-winning IT support team in Ealing delivers swift, jargon-free solutions around the clock, ensuring your tech runs smoothly with our satisfaction guarantee. Stay One Step Ahead We make sure your business technology drives growth, productivity, and competitive advantage in the digital age. Guidance Whenever You Need Lucidica offers strategic advice to leverage technology effectively.... --- > London-based cybersecurity services for businesses. ·24/7 Monitoring · Endpoint Protection · Compliance · Personalised Cybersecurity Plans · Advanced Encryption - Published: 2025-06-24 - Modified: 2025-07-11 - URL: https://lucidica.co.uk/email-deliverability-protection/ Protect Your Business Emails with Confidence Your emails are only as trustworthy as your domain. Our Email Domain Security service ensures your business communications are protected, deliverable, and fully compliant. Why Email & Domain Security Matters? Imagine sending an important email to a client, only for it to land in their spam folder, or worse, be faked by a scammer pretending to be you. That’s the risk businesses face every day without proper email and domain protection. Email is still the number one way cybercriminals try to trick people. They can forge your domain name to send fake emails that look like they came from you. This can damage your reputation, cause financial loss, and break trust with your clients. That’s where our Lucidica SendSecure: Email Deliverability & Protection comes in. What We Offer? Our email and domain security service protects your domain from impersonation and ensures your emails get delivered safely and reliably. We layer expert guidance and hands-on support on top of this powerful technology to give you complete peace of mind. Full setup and monitoring of your domain’s email security Easy-to-read reports showing your domain’s health Ongoing support to keep your protection up to date Free onboarding for clients on our Security Pro package What Are SPF, DKIM, and DMARC? Together, these tools stop scammers from pretending to be you and help your real emails reach inboxes, not spam folders. We know these sound like tech jargon, but here’s what they really mean: SPF (Sender Policy Framework... --- > Get dependable IT support in Barking and Dagenham from Lucidica. Enhance your business operations with expert IT services designed to reduce downtime. - Published: 2025-06-18 - Modified: 2025-06-18 - URL: https://lucidica.co.uk/it-support-barking-and-dagenham/ Local IT Support That Keeps Your Business Moving Barking and Dagenham businesses need dependable technology to operate efficiently. Whether you're facing daily tech issues, planning upgrades, or simply want proactive support, our experienced IT team at Lucidica delivers flexible, cost-effective services designed around your business goals. CloudTango MSP Select UK (4. 9) Onsite and Remote Support In most cases, our experienced team can resolve IT issues quickly and efficiently through remote access, saving you time and minimising disruption to your business. This approach allows us to fix problems without needing to send an engineer to your location. However, if the issue can't be resolved remotely, like with hardware faults or network failures, we’ve got you covered. Our IT specialists in Barking and Dagenham are always on hand and can visit your site promptly to carry out any necessary repairs or support, ensuring your systems are back up and running as soon as possible. Postal Codes We Cover in Barking and Dagenham We proudly serve the entire Barking and Dagenham borough, including but not limited to the following postcodes: IG11 – Barking RM8 – Becontree, Dagenham RM9 – Parsloes, Becontree Heath RM10 – Dagenham Dock, Heathway E6 (parts) – East Ham borders E12, IG1, IG3 – Nearby coverage where requested If your business is located within these postcodes, we can provide on-demand or scheduled IT support tailored to your location and industry needs. Top Notch IT Support in Barking and Dagenham Our award-winning IT support team in Barking and Dagenham delivers... --- > Boost efficiency and protect your business with expert IT support in Hackney from Lucidica. We deliver proactive solutions tailored to your company’s unique needs. - Published: 2025-06-18 - Modified: 2025-06-18 - URL: https://lucidica.co.uk/it-support-hackney/ Reliable IT Solutions With Lucidica At Lucidica, we prioritise the security and reliability of your business IT systems. Whether you're managing sensitive client data, running online services, or just need dependable day-to-day tech support, we’ve got you covered. Our expert team delivers proactive solutions that keep your systems protected from cyber threats and running without disruption. With Lucidica, you get peace of mind knowing your business is supported by trusted professionals. CloudTango MSP Select UK (4. 9) Let Us Handle Your IT, So You Don’t Have To Partnering with Lucidica means you get a dedicated IT support team that understands your goals and works alongside you to achieve them. We focus on proactive solutions that prevent problems before they happen, helping you save time, reduce costs, and stay competitive. Industries We've Helped Thrive With IT Support Lucidica has been a dependable technology partner for numerous internal IT departments and SMBs. Our customers come from a diverse range of industries, each with unique needs and challenges. Some of the major industries where our IT services have had a big influence include finance, retail, creative, digital, legal, charity, arts, health, and recreation. Top Notch IT Support in Hackney Our award-winning IT support team in Hackney delivers swift, jargon-free solutions around the clock, ensuring your tech runs smoothly with our satisfaction guarantee. Stay One Step Ahead We make sure your business technology drives growth, productivity, and competitive advantage in the digital age. Guidance Whenever You Need Lucidica offers strategic advice to leverage technology... --- > Get reliable IT support in the City of Westminster from Lucidica for your business. Boost your productivity and reduce downtime with local and remote IT services. - Published: 2025-06-11 - Modified: 2025-06-11 - URL: https://lucidica.co.uk/it-support-city-of-westminster/ Fast, Expert IT Support in the City of Westminster Looking for dependable IT support in the heart of London? Our expert team provides fast, proactive, and fully managed IT solutions for businesses across the City of Westminster. Whether you're based in Soho or Pimlico, we deliver the local support you need to stay secure, productive, and connected. With quick response times and friendly UK-based engineers, we’re here to keep your technology running smoothly, so you can focus on growing your business. CloudTango MSP Select UK (4. 9) Our IT Support Services in Westminster We deliver on-site and remote IT support across all Westminster districts, including the following postal codes: Soho: W1D, W1F, W1T Mayfair: W1J, W1K, W1S Marylebone: W1G, W1H, NW1 St James's: SW1A Belgravia: SW1W Pimlico: SW1V Westminster (central): SW1P, SW1E Victoria: SW1E, SW1H Can’t see your postcode? We also serve nearby areas. If you're unsure, get in touch to confirm support for your location. Why Local IT Support Matters in Westminster Strong, adaptable, and dependable IT systems are essential in the ever-changing business environment. Businesses can lose a lot of money every second of downtime, therefore uninterrupted IT operations are crucial to maintaining efficiency and continuity. Here's why local IT support in Westminster matters: On-site availability: Our engineers can be with you in under an hour London-specific expertise: We understand local infrastructure, connectivity providers, and regulations Relationship building: We prioritise face-to-face interactions and long-term trust Faster turnaround times: For hardware replacement, network upgrades, and office visits Top Notch... --- > Get reliable IT support in the City of London from Lucidica for your business. Boost your productivity and reduce downtime with local and remote IT services. - Published: 2025-06-10 - Modified: 2025-06-18 - URL: https://lucidica.co.uk/it-support-in-city-of-london/ IT Support In the City Of London, EC1 Your IT strategy should help you achieve your objectives rather than hinder you when managing a business. Our IT services facilitate remote and hybrid working teams with ease, decrease downtime, and boost company efficiency. Make us your partner for IT help in the City of London. We offer IT support for businesses in different postal codes in the City of London. This includes: EC1 EC2 EC3 EC4 CloudTango MSP Select UK (4. 9) On-site and Remote IT Support We can usually fix the problem remotely without sending an engineer to the site. However, in some circumstances, where remote resolution is not feasible, our IT specialists located in the City of London can come to your site right away to fix the problem. Importance Of IT Support For Business In the City Of London Strong, adaptable, and dependable IT systems are essential in the City's ever-changing business environment. Businesses can lose a lot of money every second of downtime, therefore uninterrupted IT operations are crucial to maintaining efficiency and continuity. Furthermore, because of the City's position in the financial industry, companies need to have the best cyber security measures in place to protect sensitive data and keep the confidence of stakeholders and clients throughout the world. Top Notch IT Support in City Of London Our award-winning IT support team in City of London delivers swift, jargon-free solutions around the clock, ensuring your tech runs smoothly with our satisfaction guarantee. Stay One Step Ahead... --- > Get reliable IT support in East London from Lucidica for your business. Boost productivity, enhance security, and reduce downtime with local and remote IT services. - Published: 2025-06-04 - Modified: 2025-06-04 - URL: https://lucidica.co.uk/it-support-east-london/ Expert IT Support for East London Businesses East London is a thriving hub for businesses, tech startups, and creative industries. Businesses need fast, reliable, and secure IT support to stay competitive. At Lucidica, we specialise in proactive IT solutions for SMEs across East London. Our mission is to help businesses like yours stay online, protected, and fully optimised, so you can focus on growth without IT disruptions. With 24/7 support, remote and on-site assistance, and a team of expert IT engineers, we ensure your business runs smoothly, no matter what challenges arise. CloudTango MSP Select UK (4. 9) Providing the IT Services East London Needs Our goal is to become the provider of IT services that East London businesses need by providing customised packages. With round-the-clock support, consulting, and training, we can bundle several services into a single overall contract, giving you access to both our in-house and outsourced IT experience. There is much more to our services than just keeping the lights on. Your IT systems can function more effectively with our assistance, increasing output and decreasing user downtime. Even during periods of fast expansion, we can ensure that your software licenses are current and offer sufficient capacity for all of your employees. Areas We Cover In East London Lucidica provides expert IT support across all East London boroughs, ensuring businesses in these areas receive top-tier IT services. This includes: Hackney Havering Newham Redbridge Tower Hamlets Waltham Forest. Not sure if we cover your area? Get in touch with... --- > Get reliable IT support in West London from Lucidica for your business. Boost productivity, enhance security, and reduce downtime with local and remote IT services. - Published: 2025-06-04 - Modified: 2025-06-04 - URL: https://lucidica.co.uk/it-support-west-london/ Expert IT Solutions for Businesses In West London West London is home to a diverse range of industries. Whether your company is based in Hammersmith, Ealing, or Westminster, having reliable, secure, and scalable IT support is essential for growth and efficiency. At Lucidica, we provide fully managed IT support services, cybersecurity protection, cloud computing solutions, and VoIP systems to businesses across West London. With a proactive approach, we ensure that your IT infrastructure is optimised for performance, security, and future growth. CloudTango MSP Select UK (4. 9) Why Choose Lucidica for IT Support To remain competitive, West London businesses want quick, dependable, and business-oriented IT support. What sets our IT support for West London firms apart is this: Rapid Response Times: Immediate remote and on-site IT assistance. Cybersecurity Expertise: Advanced protection against data breaches and cyber threats. Flexible IT Solutions: Scalable support for startups, SMEs, and larger enterprises. Local IT Specialists: Experienced professionals who understand West London’s business landscape. 24/7 IT Monitoring & Support: Preventing downtime before it impacts your business. Areas We Cover in West London Lucidica offers expert IT support services across all West London boroughs, ensuring businesses in these areas receive tailored IT solutions. These areas include: Brent Ealing Hammersmith and Fulham Harrow Hillingdon Hounslow Kensington and Chelsea Westminster Top Notch IT Support in West London Our award-winning IT support team in West London delivers swift, jargon-free solutions around the clock, ensuring your tech runs smoothly with our satisfaction guarantee. Stay One Step Ahead We make sure... --- > Get reliable IT support in Shoreditch from Lucidica for your business. Boost productivity, enhance security, and reduce downtime with local and remote IT services. - Published: 2025-05-30 - Modified: 2025-05-30 - URL: https://lucidica.co.uk/it-support-shoreditch/ Expert IT Support in Shoreditch Your IT system is responsible for powering your entire business, and the health of your IT system will impact every operation of your business. This is why it’s important to hire a reliable and well-respected company that will provide top-notch support. Lucidica provides expert IT support services for businesses in and around Shoreditch, including Stoke Newington, Upper Clapton, Lea Bridge, Lower Clapton, Dalston, Homerton, Hackney Wick, Hackney, Kingsland, and Haggerston. CloudTango MSP Select UK (4. 9) IT Services We Offer In Shoreditch Lucidica offers a wide variety of IT support services that’ll increase productivity and keep your business safe. The services we offer include: Business continuity and productivity. Cybersecurity and user training. Hardware supply and support. Web services. SharePoint ERP. Cloud solutions with Microsoft Azure. Microsoft 365. Backup and disaster recovery. Our IT support services in Shoreditch offer affordable solutions without sacrificing quality. We use the latest technology and best practices to make sure your IT setup is reliable and can grow with your business. With flexible support options, we let you focus on what you do best while we take care of your IT needs. With over 25 years of experience in IT support, we know how to help your business succeed. Our IT experts are here to make it easy for you to grow. We provide a full range of IT services in Shoreditch customised for your needs. From onsite and remote support to strategic advice, system improvement, and technology enhancement, Lucidica is... --- > Get reliable IT support in North London from Lucidica for your business. Boost productivity, enhance security, and reduce downtime with local and remote IT services. - Published: 2025-05-30 - Modified: 2025-05-30 - URL: https://lucidica.co.uk/it-support-north-london/ First Class IT Support For North London Businesses When running a business your IT strategy should be supporting your goals, not holding you back. Our IT services reduce downtime, increase corporate efficiency, and effortlessly support remote and hybrid working teams. Make us your North London IT support partner. Although we speak your language, we are skilled engineers. CloudTango MSP Select UK (4. 9) Areas We Cover in North London If you’re a business in North London, we’ve got you covered. Lucidica provides IT support across all North London boroughs, including: Barnet Camden Enfield Haringey Islington. Importance Of IT Support For Businesses In North London Reliable IT support is essential for North London businesses to ensure data protection in a fast-changing digital landscape, boost productivity, and maintain seamless operations. IT assistance minimises downtime, gives companies the know-how to handle challenging technological issues, and allows them to concentrate on their core competencies. With over 25 years of experience in IT support, we know how to help your business succeed. Our IT experts are here to make it easy for you to grow. Top Notch IT Support in North London Our award-winning IT support team in North London delivers swift, jargon-free solutions around the clock, ensuring your tech runs smoothly with our satisfaction guarantee. Stay One Step Ahead We make sure your business technology drives growth, productivity, and competitive advantage in the digital age. Guidance Whenever You Need Lucidica offers strategic advice to leverage technology effectively. Our IT consultants develop technology strategies, recommend... --- > Get reliable IT support in South London from Lucidica for your business. Boost productivity, enhance security, and reduce downtime with local and remote IT services. - Published: 2025-05-30 - Modified: 2025-05-30 - URL: https://lucidica.co.uk/it-support-south-london/ Reliable IT Support for Businesses Across South London We have created a proactive and reasonably priced fully managed IT support solution. To make sure your solution is customised for your business, we examine your particular needs and objectives. Your complete IT infrastructure is maintained, managed, and monitored by our experts, who also offer your team award-winning support when needed. CloudTango MSP Select UK (4. 9) Remote And Onsite IT Support In most situations, we can resolve the issue remotely without sending an engineer to the location. However, in certain situations, when remote resolution is not possible, our South London-based IT engineers can promptly visit the location to resolve the issue at your location. The boroughs of Bromley, Bexley, Croydon, Greenwich, Kingston, Lambeth, Lewisham, Merton, Southwark, Sutton, and Wandsworth are all included in our comprehensive coverage of IT support services in South London. Our IT support services in South London offer affordable solutions without sacrificing quality. We use the latest technology and best practices to make sure your IT setup is reliable and can grow with your business. With flexible support options, we let you focus on what you do best while we take care of your IT needs. We provide services from onsite and remote support to strategic advice, system improvement, and technology enhancement, Lucidica is your partner in developing and improving your digital environment. Top Notch IT Support in South London Our award-winning IT support team in Shoreditch delivers swift, jargon-free solutions around the clock, ensuring your tech runs... --- > IT Support for Charities and Non-profit Organisations - Lucidica is London-based IT support team for your small business. - Published: 2025-03-31 - Modified: 2025-06-24 - URL: https://lucidica.co.uk/charities-and-non-profits-it/ Making IT Accessible for Charities & Non-Profit Organisations We understand that charities and social enterprises often operate with limited budgets but require reliable and secure IT solutions. That’s why we provide exclusive discounts across our services to help charities reduce IT costs while maintaining efficiency and security. Discounted Projects We offer charity rates on IT projects like Cyber Essentials certification, office relocations, cloud migrations, and more. Our discounts range from 20-50% to help non-profits access quality IT support. Hardware To help charities acquire affordable and sustainable equipment, we source refurbished hardware at lower costs, ensuring they have access to reliable technology without overspending. Security Packages Cybersecurity is a major concern for all organisations, and charities are no exception. We provide a 50% discount on our signature security packages to protect sensitive data and mitigate cyber threats. Microsoft Licensing We empower charities by providing access to Microsoft 365 and other licensing at reduced rates, enabling them to streamline operations while ensuring compliance and robust security. Supporting A Cause Each quarter, we identify a charitable cause to support, offering at least 50% off all IT services, with potential for additional support. Complete the application form to be considered for our next round of charitable support. Supported Charities & Non-Profit Organisations by LucidicaArtichoke Trust creates bold, large-scale public art events that transform spaces and deeply engage diverse communities across the UK. Their mission is to bring extraordinary and thought-provoking art to unexpected places, making it accessible and inspiring to all. Development Media International... --- > Get Cyber Essentials Certified with Lucidica. London’s trusted IT partner for SMEs. We simplify the certification process, improve your cybersecurity posture, and help protect your business from common threats. - Published: 2025-03-19 - Modified: 2025-06-24 - URL: https://lucidica.co.uk/cyber-essentials-certification/ Cyber Essentials Certification London Digital transformation reshapes your entire business approach. It's not just about new tech, but reimagining processes and experiences. With Lucidica, you'll adapt to the digital world and lead in your industry, ensuring long-term success. What is Cyber Essentials? Cyber Essentials is a UK government-backed scheme designed to help businesses protect themselves from common cyber threats. Certification demonstrates your commitment to cybersecurity and ensures your business follows best practices to protect sensitive data, prevent breaches, and build customer trust. Cyber Essentials Is a self-assessment certification that helps businesses implement basic security controls to protect against common cyber threats. It provides a cost-effective way to demonstrate cybersecurity compliance and serves as the fundamental first step in securing your business. Cyber Essentials Plus Includes the same security requirements as Cyber Essentials but adds an independent audit to verify correct implementation. Since Cyber Essentials is required first, businesses must pass it before upgrading. Lucidica also helps businesses get certified for Cyber Essentials Plus. Who is Cyber Essentials for? Cyber Essentials can help every type of business including small and large businesses guard against cyber attacks. If you have any sensitive data, getting the Cyber Essentials certification can help you keep it safe. User Access Control Manage who can access your data and services. Firewalls & Security Prevent unauthorised access to your systems. Secure Configuration Ensure devices and software are securely set up. Malware Protection Prevent harmful software from affecting your systems. Patch Management Keep devices and apps updated to fix... --- > Microsoft 365 is a cloud-based collection of apps, services, and security features that help your business deliver value for its customers and boost productivity. - Published: 2024-12-28 - Modified: 2025-02-18 - URL: https://lucidica.co.uk/digital-transformation/microsoft-365-apps/ Microsoft 365 & Google Workspace Cloud solutions that work for you. Lucidica manages Microsoft 365 and Google Workspace, freeing you to run your business. In today's rapidly evolving business landscape, the right cloud productivity suite can make all the difference. At Lucidica, we specialise in implementing and managing both Microsoft 365 and Google Workspace, helping London businesses harness the full potential of cloud technology. Since 2020, there's been a surge in demand for flexible work solutions. Businesses now need to enable employees to work from any device, anywhere, at any time, all while maintaining robust security and service continuity. That's where cloud productivity suites come in. * Microsoft 365: Your Complete Business Ecosystem Microsoft 365 brings together the familiar Office apps with powerful cloud services, device management, and advanced security. It's the ideal solution for businesses seeking a comprehensive, integrated platform. Office Apps: Word, Excel, PowerPoint, and more Teams: Hub for teamwork, integrating chat, video meetings, and file collaboration SharePoint: Intelligent intranet and content management Exchange Online: Business-class email and calendaring OneDrive: Secure cloud storage Microsoft 365 offers robust security features including advanced threat protection to safeguard against sophisticated attacks, data loss prevention to secure sensitive information, mobile device management for securing company data across devices, and compliance solutions tailored to various industry regulations. From small businesses to large enterprises, Microsoft 365 offers plans to suit organisations of all sizes. As your business grows, your productivity suite grows with you. * Google Workspace: Streamlined Collaboration Google Workspace (formerly G Suite)... --- > Find Lucidica's How-to Video Guides here. Gain knowledge about daily IT problems for Windows 10, Microsoft 365 and other quick IT fixes and troubleshoot problems. - Published: 2024-12-28 - Modified: 2025-01-15 - URL: https://lucidica.co.uk/how-to-video-guides/ Video Guides Our How-to Guides can provide you knowledge about daily IT problems and quick fixes. --- > Responsible IT is a stamp that we put on everything we do to ensure that we provide ethical, eco-friendly, effective, and socially responsible business services. - Published: 2024-12-28 - Modified: 2025-02-14 - URL: https://lucidica.co.uk/responsible-it/ Responsible IT ResponsibleIT is a stamp that we put on everything we do to ensure that we are a company for good. It helps guide our decision-making process as we embark on improving the world around us. It sounds preachy, we know, but that’s the truth of it. The pillars that make up Responsible IT Carbon Negative We work with Carbon Natural Britain to become Carbon Negative. We contribute more to Carbon Offsetting Projects than our businesses footprint, meaning every hour of Lucidica's work leaves the environment in a better state than it was. Supporting Charities We offer discounts across all our services for charities and other social enterprises. IT downtime affects charities at the same rate as SMB's costing nearly £3,500 a year per employee, and cybercrime is a high priority threat across all sectors. Community Investors We help young people with a passion and talent for IT start a successful career. We offer 1- to 3-year apprenticeships, then place or graduate with employers that need an experienced, qualified, and talented junior engineer. We put our money where our mouth is and make regular donations to charities close to our teams hearts. Computer For Kids We're proud sponsors of Computer for Kids, supporting disadvantaged students' access to technology. As a carbon-neutral company, we're committed to environmental and social impact. Donating devices saves 332kg of carbon per laptop. We aim to ensure no child's education is hindered by lack of technology access while protecting the planet. To donate or recycle... --- > London IT support for small businesses. Managed IT Services, Web Development & Hosting, Digital Marketing, IT Support Contracts, Technology Products and CRM Systems. - Published: 2024-12-23 - Modified: 2025-03-21 - URL: https://lucidica.co.uk/our-services/ Our IT services are tailored to small to medium-sized businesses and are created to allow and support the growth of your company. For SMBs in London, Lucidica offers the best bespoke IT solutions. We spend time finding out exactly what is important to your business, what problems you’ve had in the past and your busiest times. We tailor your contract to suit those needs and ensure that all engineers in the business understand those as well. IT Services We Offer IT Support Swift, expert assistance for all tech issues, optimising your systems. SharePoint ERP & Intranet Bespoke digital workspaces streamlining operations. Cybersecurity & User Training Robust digital protection and staff education to bolster security. Web Services Comprehensive online solutions from web design to purchasing domains to hosting. Business Continuity & Productivity Uninterrupted operations and enhanced efficiency solutions. Hardware Supply & Support Tailored IT equipment sourcing, setup, and maintenance. Cloud Solutions with Microsoft Azure Scalable, secure infrastructure using Microsoft's leading platform. Backup & Disaster Recovery Secure data protection and rapid disaster recovery strategies. Partnering with Lucidica for your IT Support services needs provides a multitude of benefits:Our proactive approach ensures that your infrastructure consistently operates at peak performance levels, effectively reducing downtime and allowing your organisation to channel its efforts towards innovation. In an era riddled with evolving cyber threats, we remain steadfast in safeguarding your business. Our proactive cybersecurity measures are designed to anticipate and mitigate risks before they disrupt your operations. Our commitment goes beyond addressing issues; we are... --- > Lucidica provides expert IT Support in London with 24/7 managed services, cloud solutions & cybersecurity. Fast response times & tailored support. Get a free quote today! - Published: 2024-12-19 - Modified: 2025-02-17 - URL: https://lucidica.co.uk/ Propelling London firms with robust IT Support and savvy tech strategies, fueling growth and fortifying your digital future. 4. 8powered by Google Your IT, Our Priority We provide customised IT support solutions in London tailored to your unique business requirements. Unlike many providers, we don't believe in one-size-fits-all contracts. Instead, we listen carefully to understand your organisation's challenges and objectives, then craft a bespoke agreement that aligns perfectly with your goals and budget. This flexible approach ensures you receive precisely the support and services your business needs without paying for unnecessary extras. Our IT Support & Managed Services From troubleshooting IT issues to improving cybersecurity, our expert team provides reliable, responsive support to businesses across London. Our commitment is to deliver exceptional services that meet and exceed our clients' expectations. IT Support Flexible, cost-effective IT support for your business, whether you're fully remote, hybrid, or office-based. Cloud Solutions Seamless cloud migrations, secure storage, and scalable solutions that grow with your business. Cybersecurity With our top cybersecurity solutions and packages, you can protect your business against cyber threats. Business Continuity Minimise downtime and keep your business running with disaster recovery and backup solutions. How Are We Different?   With more than 25 years of experience, we have clients with us since 1999—longer than some of our engineers have been alive! We have modified our services according to what we know works best to ensure client satisfaction. The typical help desk response time is thirty minutes. Over the past two decades, Lucidica... --- > Protect your business data with Lucidica's robust backup and disaster recovery solutions. Expert implementation and support for peace of mind. - Published: 2024-12-13 - Modified: 2024-12-31 - URL: https://lucidica.co.uk/digital-transformation/backup-and-disaster-recovery/ Backup & Disaster Recovery Don't let unexpected events derail your operations. Our backup and disaster recovery solutions keep your data safe and your business running, no matter what. Complete Protection for Your Digital Assets We understand that your data is the lifeblood of your business. That's why we offer comprehensive Backup and Disaster Recovery services tailored to London businesses of all sizes. Our goal? To shield you from the devastating impact of unexpected data loss. Without a robust recovery plan, your business faces serious risks: Crippling operational downtime Potential data breaches and security vulnerabilities Significant financial losses and damaged reputation Don't leave your business exposed. Lucidica's full spectrum solution protects your business through advanced measures. We implement cutting-edge backup solutions to protect your critical data We customise and tailor disaster recovery plans for rapid response We proactively monitor and manage to ensure business continuity Our expert team handles every aspect of your backup and disaster recovery needs, allowing you to focus on running your business with confidence. With Lucidica as your IT partner, you'll have a resilient infrastructure ready to withstand any unexpected challenges. Partnering with Lucidica for your IT Support services needs provides a multitude of benefits:Our proactive approach ensures that your infrastructure consistently operates at peak performance levels, effectively reducing downtime and allowing your organisation to channel its efforts towards innovation. In an era riddled with evolving cyber threats, we remain steadfast in safeguarding your business. Our proactive cybersecurity measures are designed to anticipate and mitigate risks before... --- > You can find general questions asked about Lucidica here. Please contact us, if you can't find the answer on this page. - Published: 2024-12-10 - Modified: 2025-05-14 - URL: https://lucidica.co.uk/lucidica-faq/ Lucidica FAQ Lucidica is a London-based IT and Managed Services company offering support to SMEs. We work both on-site and remotely and can provide IT support 24/7. We offer tailored packages and products based on your company's needs. Lucidica is based in London, Shoreditch. Our address is: 37 Cremer Street, Hoxton, London E2 8HD, UK. We also have a team and office based in Kyiv, Ukraine. Lucidica is made up of a team of experienced IT engineers and support staff based in London & Kyiv, offering a fun, friendly approach to IT support for small to medium sized businesses. Lucidica offers various IT support and products: Managed IT Services, Cloud Migration & Cloud Computing Solutions, Business Cybersecurity, Hardware Supply and Support, SharePoint & Power Automate Development, Web Hosting and Domain Management as well as Web Design and Development Services. You name it, we'll offer it. Lucidica is partnered with various business IT solution partners. We offer products, licences & support for Microsoft 365, GSuite, Azure and more. We also offer Cyber Essentials Certification, as well as Security Packages for your Google Workspace and Microsoft 365. You can find out more about what specific products and services we offer here. Lucidica Ltd. was officially founded in 2005, however we have clients dating all the way back to 1999, when our founder assisted them as a solo trader. This equates to over 20 years of service. We work closely with selected partners. Microsoft, Pax8, Acronis, CloudBerry, Google, Ingram, Keeper, 20i, and Webroot... --- > Find Lucidica's Terms & Conditions here. A London based IT Support team for small & medium businesses, offering IT services and solutions remote and on-site. - Published: 2024-12-10 - Modified: 2025-01-15 - URL: https://lucidica.co.uk/terms-and-conditions/ Terms & Conditions By viewing the Lucidica website the user is deemed to consent to all terms and conditions set out below. If you have any questions regarding the terms and conditions, you should contact us through admin@lucidica. co. uk Lucidica reserves the right at all times to vary, change, alter, amend, add to or remove any of these items. By browsing the website you accept that you are bound by the current terms and conditions and notices and we therefore recommend that you check these each time you visit the site. All copyright and other intellectual property rights in any material contained in this website is either owned by Lucidica or has been licensed to Lucidica by the rights owners. The user may access any part of the site and download or copy material (by printing off individual pages on to paper) or download material onto disc (but not on to any server or other device connected to a network) for personal non-commercial use only. Lucidica shall retain the copyright in such material or where the material has been licensed to Lucidica, by the rights owners of the material. Links to the Lucidica website are not permitted other than to the Home Page except with prior written permission. Links to the Lucidica website from within a frameset definition are not permitted except with prior permission. You may not remove any copyright, trademark or intellectual property notices contained in the original material from any material downloaded or copied from the... --- > London based IT Support team for your small business. You can find our supplier security policy here. If you have any questions please contact us. - Published: 2024-12-10 - Modified: 2025-01-22 - URL: https://lucidica.co.uk/supplier-security-policy/ Supplier Security Policy 1. Purpose The purpose of this Supplier Security Policy is to establish guidelines and expectations for suppliers to ensure the security of information, systems, and resources when interacting with our organization. This policy outlines the security measures that suppliers must adhere to in order to protect our sensitive information and maintain a secure business environment. 2. Scope This policy applies to all suppliers, vendors, contractors, and third-party service providers (collectively referred to as “suppliers”) who have access to our organization’s information, systems, or resources. 3. Security Requirements 3. 1 Access Controls Suppliers must implement and maintain access controls to ensure that only authorized individuals have access to our systems, networks, and information. Access privileges should be granted based on the principle of least privilege, and access should be promptly revoked for individuals who no longer require it. 3. 2 Data Protection Suppliers must implement appropriate measures to protect sensitive data from unauthorized access, disclosure, alteration, and destruction. This includes the use of encryption for data in transit and at rest, as well as secure storage and handling practices. 3. 3 Information Security Training Suppliers must provide information security training to their employees who have access to our systems or information. This training should cover security awareness, best practices, and the importance of safeguarding sensitive information. 3. 4 Incident Response Suppliers must have an incident response plan in place to promptly and effectively respond to security incidents. This plan should include procedures for reporting incidents to our organization... --- > Find here Lucidica's Privacy Policy, and how we store and collect your data and information securely. - Published: 2024-12-10 - Modified: 2025-01-22 - URL: https://lucidica.co.uk/privacy/ Privacy Policy This privacy policy applies between you, the User of this Website and Lucidica LTD, the owner and provider of this Website. Lucidica LTD takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://www. lucidica. co. uk/terms-and-conditions/. Please read this privacy policy carefully. DEFINITIONS AND INTERPRETATION In this privacy policy, the following definitions are used: Data collectively all information that you submit to Lucidica LTD via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; Cookies a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies); Data Protection Laws any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK; GDPR the General Data Protection Regulation (EU) 2016/679; Lucidica LTD, or us Lucidica LTD, a company incorporated in England and Wales with registered number The Accelerator Building whose registered office... --- > If you’re curious about how Lucidica operates, how our IT support services function, or how we manage client accounts, you’ll find all the key information right here. - Published: 2024-12-10 - Modified: 2025-05-14 - URL: https://lucidica.co.uk/general-faq/ Lucidica FAQ Have questions about our products or services? Explore our frequently asked questions below to find the answers you need. If you can’t find what you’re looking for, don’t hesitate to contact our customer support team for further assistance. General FAQ Learn more about Lucidica, our services and how we operate. IT Support Do you have questions about our IT support services? Find the answers here. Accounts FAQ Information about how our billing works for our IT Support contracts and cloud services. Web Hosting Learn more about our hosting packages and general knowledge of hosting services. Cybersecurity Services Discover more about our cybersecurity services here with FAQs. Couldn't find what you're looking for? --- > Migrate your current infrastructure to a cloud or create your own cloud solution. Lucidica provides the latest cloud technologies for business. Get a bespoke quote. - Published: 2024-12-10 - Modified: 2025-04-28 - URL: https://lucidica.co.uk/digital-transformation/cloud-solutions-azure/ Cloud Solutions with Microsoft Azure Harness the capabilities of Microsoft Azure with Lucidica's tailored cloud solutions. Discover how our services can streamline your IT infrastructure, reduce costs, and boost efficiency. Why Choose Azure for Your Business? Azure is the backbone for enterprises seeking reliable, scalable, and cost-effective cloud services to drive operational efficiency and business growth. Whether you need backup, disaster recovery, hosting solutions, or robust security, Azure is your go-to resource for achieving your business objectives. Cost-effective With pay-as-you go model, pay only what you use Scalable Scale up or down your cloud computing needs because you can Flexible Compatible with different Operating Systems Integration Connect your apps and services on-premises to your existing cloud deployments without fuss Secure Secured by SDL, an industry-leading software security assurance process Analytics Get insights into where your cloud operations need attention Data Recovery Minimise your downtime, backup and restore to maintain business continuity Do more with Azure Need more information? See what Lucidica Azure solutions can offer your business. See how we helped luxury retailer DAKS transform their infrastructure A modern, secure, and scalable cloud environment now supports DAKS’ operations—enabling efficiency, resilience, and future-ready performance. Microsoft Azure is a fast, secure, and reliable cloud platform that can optimize your business. We’re passionate about the cloud, and we’re here to make it easier for you to move forward. Our cloud service helps companies manage the challenges of a growing business in a competitive market. You can use Azure to build, run, and manage... --- > Our SharePoint ERP support services help your business grow, automating tasks and improving internal data reporting. Get in touch for a quote today. - Published: 2024-12-06 - Modified: 2025-04-28 - URL: https://lucidica.co.uk/digital-transformation/sharepoint-and-power-automate-development/ SharePoint ERP & Intranet SharePoint is a content management system providing tools for storage and collaboration within the network of an organisation. Any department within the company can access SharePoint and control their security, workgroups, documents and other data. Craft a Seamless Work Experience with SharePoint At Lucidica, we go beyond off-the-shelf solutions. We specialise in crafting custom SharePoint ERPs and intranets that seamlessly integrate with your existing Microsoft 365 environment. Our bespoke systems are tailored to your unique business processes, enhancing efficiency and collaboration across your organisation. By leveraging the power of SharePoint and Power Automate, we create intelligent workspaces that streamline operations, boost productivity, and foster seamless teamwork. Whether you need a full ERP system or a feature-rich intranet, our solutions are designed to work in harmony with your familiar Microsoft tools, ensuring a smooth transition and rapid adoption. These powerful tools work together to create a dynamic digital workspace tailored to your business needs. SharePoint acts as your central hub for information and collaboration, while Power Automate streamlines processes by automating repetitive tasks and workflows. SharePoint: Your Digital Hub Centralise documents and information Enhance team collaboration Improve project management Secure sensitive data Create custom intranet solutions Power Automate: Your Workflow Wizard Automate repetitive tasks Streamline approval processes Sync data between systems Set up intelligent notifications Reduce errors and save time Discover how we simplified operational complexity for our clientRead the case study to see how our SharePoint solution brought clarity, efficiency, and control to a fast-paced professional... --- > IT projects can help enhance your organisation’s technological infrastructure. Some of these projects include an office move, data migration, networking, and cabling. - Published: 2024-11-15 - Modified: 2025-02-19 - URL: https://lucidica.co.uk/it-projects/ IT Projects Every successful IT project shapes your organisation's future. At Lucidica, we transform complex technical initiatives into strategic advantages. From office moves to cloud migration, we turn your IT challenges into opportunities for growth. IT Projects That Drive Business Success We understand that every organisation possesses its own unique set of IT project needs, challenges, and aspirations. Therefore, our approach revolves around delivering highly personalised solutions tailored to your specific requirements. Collaboration is at the core of our methodology, ensuring that the IT project journey is a cooperative effort with your organisation at its centre. Here is an in-depth look at the key IT project services we provide: Our approach is deeply collaborative, iterative, and, most importantly, centred around your organisation's unique needs and goals. Planning and executing an office move involves a myriad of technical considerations. We handle everything from relocating your IT infrastructure to ensuring a smooth transition for your team. Our services encompass: Network setup and configuration in the new location Data migration to ensure no disruption to your operations Hardware relocation and setup Ongoing support during and after the move Efficiently migrating your data, whether it's email or cloud services, is critical. Our experts manage the entire process, ensuring data integrity, security, and minimal downtime. Our services include: Email migration (e. g. , Microsoft Exchange to Microsoft 365) Cloud data migration (e. g. , Google Workspace to Microsoft 365 or On-Prem to Cloud) A robust network infrastructure is the backbone of modern businesses. We design,... --- > Websites are crucial to the development and growth of every business, no matter the size. This includes web services like web design, development, and maintenance. - Published: 2024-11-14 - Modified: 2025-02-19 - URL: https://lucidica.co.uk/digital-transformation/web-services/ Web Services From designing your perfect website to keeping it running smoothly, we provide end-to-end web services for your business. Our expert team handles everything, letting you focus on what matters most - running your business. Web Services We Provide Delivering the confidence for business to operate uninterrupted! Web Design & Development We put love and care into every website we design to ensure every client has the best possible online presence. Website Maintenance We also offer monthly/yearly maintenance services for the clients who doesn't want to touch the back-end of their website. Managed Web Hosting All of our hosting options under this package are fully managed, and whenever required, our web team will be helping you to resolve any hosting related issues. Domain Registration & Management We do purchase and manage your domains for you. If you ever need us to make changes on your DNS records, we do this for free. SSL Certificates We can purchase, install and validate the correct SSL/TLS certificate for your site and business requirements. Websites are crucial to the development and growth of every company. A lot of smaller businesses and start-ups believe they can’t afford to host and build a website and therefore wait until they grow to create a website. However, we at Lucidica believe that in this day and age, it is imperative that all businesses have a website and that actually it can be challenging to grow a company without that online presence. Mobile-First Design Approach: Our stylish, feature... --- > Find our quote form here. We offer Managed IT, Web Development & Hosting, Digital Marketing, IT Support Contracts, Technology Products and CRM systems. - Published: 2024-11-14 - Modified: 2025-01-15 - URL: https://lucidica.co.uk/quote-form/ Need a quote for our services? Tell us a bit more about your company, and a member of our team will arrange a 15-minute discovery call with you to discuss the details. Alternatively, you can also book a call with us. window. hsFormsOnReady = window. hsFormsOnReady || ; window. hsFormsOnReady. push(=>{ hbspt. forms. create({ portalId: 27003905, formId: "00cc7e80-7801-46be-b37e-63f1002afe0d", target: "#hbspt-form-1750348658000-8462457407", region: "eu1", })}); --- > Find Lucidica's contact details here. Contact us for IT Support, Consultancy, Hosting, Web Design, Training and lots of other technology support for your business. - Published: 2024-11-12 - Modified: 2025-01-20 - URL: https://lucidica.co.uk/contact-us/ Contact Us We are here for all of your enterprise technology needs, We look forward to hearing from you!   Unit 219, Brickfields 37 Cremer Street, London E2 8HDservice@lucidica. com020 7042 6310 Looking for a full quote? Schedule a meeting with our sales team, or fill out our Quote Form. Have an enquiry? Fill in the form here, and we will get back to you within 2 business days. window. hsFormsOnReady = window. hsFormsOnReady || ; window. hsFormsOnReady. push(=>{ hbspt. forms. create({ portalId: 27003905, formId: "139d5075-0941-4ed7-a53c-1f5add55d524", target: "#hbspt-form-1750348658000-2979130108", region: "eu1", })}); Stay up to date and never miss out. Subscribe to our Tech Newsletter for latest news and insights. (function { window. mc4wp = window. mc4wp || { listeners: , forms: { on: function(evt, cb) { window. mc4wp. listeners. push( { event : evt, callback: cb } ); } } } }); I have read and agree to the terms & conditions Leave this field empty if you're human: --- > Discover Lucidica's tailored solutions for business continuity & productivity. From backup to cloud services, empower your organisation for success. - Published: 2024-11-08 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/digital-transformation/business-continuity-productivity/ Business Continuity & Productivity Ensure your business never misses a beat with our robust business IT solutions. We'll optimise your productivity, empowering you to thrive in today's competitive technology landscape. Business continuity encompasses the strategies and processes implemented to ensure that essential business functions can continue uninterrupted, even in the face of unexpected disruptions or disasters. Central to the concept of business continuity and productivity is backup and disaster recovery (BDR), which involves the systematic replication and storage of critical data and applications to safeguard against data loss and minimise downtime. Here are a couple of key benefits for having a solid backup and Disaster Recovery Plan: Achieve compliance (Cyber Essentials, ISO27001 etc. ) Minimise downtime and data loss in the event of a system failute, cyber attack or natural disaster. Ensures business continuity and operational stability Protects you from financial and reputational impacts What our BDR Plan offers: Enterprise-Grade Recovery Solutions Comprehensive System Backups Rapid Recovery Framework Intelligent Automated Protection We provide you with the latest cloud technologies and solutions so you can focus on your core business. Our solutions can be used for services including data storage and backup, streaming media content, creating and testing applications, automating software delivery, hosting blogs and applications. Benefits of moving your business to Cloud: Enhanced Flexibility & Scalability Improved Security & Reliability Cost Effective Operations Increased Collaboration Which fully-managed cloud solutions do we offer? File Sharing & Data Storage (One Drive, Google Drive, Dropbox) Fully scalable Virtual Private Servers Platform-as-A-Service (Azure, Google... --- > If you have some issues or you need some useful advice or you want to gain new knowledge about tech, read Lucidica's tech help posts here! - Published: 2024-11-07 - Modified: 2025-01-27 - URL: https://lucidica.co.uk/blogs/help/ Welcome to our tech help minisite addressing some common IT problems. Have a browse below! --- > Find Lucidica's blogs here—from guides to exciting product overviews & reviews of new and exciting tech products. You can also find tech help easy solutions here! - Published: 2024-11-04 - Modified: 2025-06-19 - URL: https://lucidica.co.uk/blogs/ Here we discuss anything relating to technology for small business. We regularly add new articles written by members of our team. --- > We listen and offer guaranteed jargon-free advice for all. If we can't sort it out on the phone, we'll be round yours in a jiffy. Find here why you should choose us. - Published: 2024-11-01 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/why-choose-us/ Delivering more than just IT support We've been in the game for over 20 years, so we know a thing or two when it comes to providing the best IT support. We've worked with businesses all over London and have adapted our services based on what we know works best. No Geek Speak Our advice is guaranteed jargon-free. We translate complex IT concepts into clear, practical advice you can actually use. Flexibility Lucidica IT support offers on-site and remote support for all business models, whether that be in-person office, hybrid or remote working. Happiness Guarantee If we don't do our job right, it's free. This straightforward guarantee reflects our confidence in our service quality. Dedicated Account Engineer One consistent point of contact who understands your business, ensuring you receive knowledgeable and efficient support every time. Quick response Average helpdesk response within 30 minutes for non-urgent jobs, with 90% of calls answered within three rings. Every business is unique, that's why our services adapt to you Want to put a face to a name? Have a burning question? --- > Our team is made up of experienced IT Engineers and Support Staff based in London & Kiev. We offer a friendly and high-quality service to many businesses. - Published: 2024-10-31 - Modified: 2025-06-30 - URL: https://lucidica.co.uk/our-team/ Since joining in February 2019, I've had the chance to dive into nearly every department at Lucidica, gaining a broad skill set that ranges from client relationships and sales to project management and overseeing our ever-busy service desk. Above all, I'm passionate about people management—going the extra mile to ensure our team is supported and our clients get the best service possible! Outside of work, you’ll find me either cycling around or enthusiastically chatting about Star Wars—consider yourself warned if you bring it up! If you were an MCS (Managed Cloud Services) product/service, which one would you be? Managed Anti VirusI am the Operations Manager at Lucidica – I have worked here since 2020. I officially stated the day before the first lockdown! I manage the internal side of the business – Finance, HR, Marketing, and Sales. Some of my hobbies are crochet, skiing, and escape rooms If you were an MCS (Managed Cloud Services) product/service, which one would you be? CYRISMA! I have been with Lucidica since July 2019. After dedicating over five years to the Finance and Operations side of the business, I now manage our fantastic engineering team and ensure outstanding client service in both our Service Desk and Projects departments. In my free time, I enjoy dancing, travelling, cooking, and embarking on adventurous road trips! If you were an MCS (Managed Cloud Services) product/service, which one would you be? Managed DocuSign eSignatureAs the Business Support Manager at Lucidica, I'm across various departments in the company, which... --- > Lucidica has experienced IT Engineers and Support Staff based in London & Kiev. We offer a fun, friendly approach to IT Support for small & medium businesses. - Published: 2024-10-31 - Modified: 2025-01-30 - URL: https://lucidica.co.uk/about-us/ About Lucidica We believe great IT support is about more than fixing computers – it's about understanding your business and helping it grow. WHAT SETS US APART We Speak Human We pride ourselves on clear, jargon-free communication that everyone can understand. Complex IT concepts are translated into practical business benefits, ensuring you're always confident in your technology decisions. We Stay Proactive Our team provides 24/7 monitoring and proactive maintenance to prevent issues before they affect your business. We develop forward-thinking strategies to keep your technology secure and efficient at all times. We Build Relationships More than just an IT provider, we become an extension of your business through dedicated support and rapid response times. We build lasting partnerships by understanding your unique business needs and goals. We’re the team that gets it done. Lucidica is made up of a team of experienced IT engineers and support staff based in London & Kyiv, offering a fun, friendly approach to IT support for SMEs. Always Innovate We embrace technological advancement and continuously adapt our solutions. By staying ahead of industry trends and fostering a culture of learning, we ensure our clients receive cutting-edge IT support. Build trust daily We believe in transparency and accountability in everything we do. Our actions match our words, and we take full responsibility for our work, maintaining the highest standards of quality and reliability. Drive excellence We go beyond standard IT support by delivering exceptional service through proactive solutions and clear communication. Every team member is committed... --- > Digital transformation can help your business integrate new technologies, re-engineer processes, create new opportunities and keep your business information secure. - Published: 2024-09-06 - Modified: 2025-05-14 - URL: https://lucidica.co.uk/digital-transformation/ Digital Transformation Digital transformation reshapes your entire business approach. It's not just about new tech, but reimagining processes and experiences. With Lucidica, you'll adapt to the digital world and lead in your industry, ensuring long-term success. Digital Innovation Tailored to Your Goals At Lucidica, we wholeheartedly understand that every organisation is unique, with its own distinct goals, challenges, and aspirations. This understanding forms the cornerstone of our approach – we do not offer one-size-fits-all solutions. Instead, we provide personalised and meticulously crafted strategies that are purpose-built to help you fully unlock the potential of digital technologies while aligning them closely with your specific business objectives. Our approach is deeply collaborative, iterative, and, most importantly, centred around your organisation's unique needs and goals. Business Continuity & Productivity Enhance business resilience: data protection to smart automation. Web Services Elevate your online presence: fast hosting, domains, expert support. SharePoint Intranet & ERP Elevate teamwork: custom SharePoint intranet with smart integrations. Cloud Solutions with Azure Supercharge growth: Azure cloud solutions tailored for you. Ensure your business thrives in the face of technological advancements and unexpected disruptions. Our solutions enable you to adapt, collaborate, and succeed in today's fast-paced digital world. Safeguarding your critical data and ensuring business continuity, even in the face of unexpected disruptions, is paramount. Embrace the boundless power of the cloud to enhance flexibility, scalability, and efficiency, fostering agility in your operations. Empower your workforce with familiar tools that promote productivity and collaboration Streamline your operations, gain invaluable insights from data... --- > Do you need a new piece of equipment for your business? Lucidica offers consultations, purchase and installation services when you decide you need new equipment. - Published: 2024-08-20 - Modified: 2025-01-28 - URL: https://lucidica.co.uk/it-procurement/hardware-supply-support/ Hardware Supply & Support Streamline your tech upgrades with Lucidica's expert consultation, procurement, and installation services. We'll guide you to the perfect equipment for your needs and budget, saving you time and hassle. The main components of a business’s IT setup are computers, laptops and various hardware items that are essential for a business to function. We know that it is all too easy to jump on Amazon or Currys and get the latest technology in a click of a button and receive it the next day. However, we’ve found from experience that normally isn’t the best idea unless you are up to date with all the latest tech developments, hardware and software knowledge and are able to pick an affordable product that also has long term benefits. When you’re buying new technology for a business, there’s an ocean of information out there, but it’s often hard to work out who to listen to. So we offer impartial and expert advice on what technology will work best for you. We pride ourselves on being technologically agnostic, and that means we won’t champion the latest gadget – we’ll listen to what you need and find the right solution. Once you’ve made your decision, our experienced engineers will make sure the transition to new technology goes smoothly without holding up your business. We work with a variety of different vendors and have ongoing partnerships to get you the best prices. In terms of manufactures that we recommend – Microsoft, Apple, Dell, MiktroTik,... --- > Managed IT services help businesses with the process of sourcing, purchasing, and managing technology products and services—like hardware, software, and IT support. - Published: 2024-08-19 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/it-procurement/ IT Procurement Services At Lucidica, we understand that your IT infrastructure is the foundation of your business. We're here to ensure your technology investments align perfectly with your goals, driving growth and innovation. Proud Sponsor of Computers for Kids Your Technology Partner: Making IT Work for You Choosing the right technology for your business is about more than just buying computers and software. It's about making smart choices that support your goals and set you up for success, both now and in the future. At Lucidica, we take the hassle out of IT procurement. We'll help you find and manage the tech tools you need, making sure every purchase counts. Our team works closely with you to understand your unique needs, so you can feel confident that your technology investments are working hard for your business. Give Your Old Tech a New Purpose We securely wipe your unused devices, donating functional ones to support children's education or ensuring eco-friendly recycling for those beyond repair. Hardware Supply & Support Get the right tools for the job with our hardware purchasing & setup services. We offer expert advice, competitive pricing, and comprehensive support to keep your equipment up-to-date and reliable. Expert Product Advice Tailored recommendations based on your needs and budget Warranty Coverage Emphasis on a standard 3-year warranty with extended options Affordable Solutions Offering both new and high-quality refurbished products Hardware Reports Ongoing tracking of hardware status to prevent downtime Delivery & Setup Comprehensive service including delivery and immediate setupPartnering with... --- > Leading Managed IT Services provider in London. Our services include: Backup, Disaster & Recovery, Office 365, G Suite, Cyber Security and IT support & services. - Published: 2024-08-15 - Modified: 2025-05-14 - URL: https://lucidica.co.uk/it-consultation-support/ IT Consultation & Support In today's fast-paced and technology-driven business environment, your IT infrastructure is no longer just a tool—it's the very foundation upon which your entire organisation stands. CloudTango MSP Select UK (4. 9) We Are The IT Team For Your Business Lucidica is one of the leading experts in IT. We offer full stack IT consultation services combined with our award-winning onsite/remote IT Support, and Cybersecurity for both small and large businesses in the UK since 1999. Efficient and dependable IT support is the lifeblood of a well-functioning business. At Lucidica, our approach to IT support is holistic, encompassing both onsite and remote services. Our team of IT experts transcends the traditional support role; they become an integral part of your operations, proactively optimising your IT environment to ensure it not only solves problems but also drives productivity and success. Tailored to You, Built Around Your Business You get the support you need, when you need it, with our flexible contracts that fit your business needs, team size, and work style. Remote Support: Swift Solutions at Your Fingertips Our remote IT support team fixes most issues quickly, keeping your business running while you focus on what matters. Onsite Support: Expert Help When You Need It Some tech problems need a personal touch. Our skilled engineers bring hands-on expertise directly to your workplace, keeping your business moving forward. Supporting Non-Profits with Purpose-Driven IT We help charities and social enterprises do more with less through discounted IT support packages and... --- > London-based cybersecurity services for businesses. ·24/7 Monitoring · Endpoint Protection · Compliance · Personalised Cybersecurity Plans · Advanced Encryption - Published: 2024-07-17 - Modified: 2025-04-30 - URL: https://lucidica.co.uk/business-cybersecurity-london/ Business Cybersecurity With our 360 degree Cybersecurity services, including Cyber Essentials certification, security audits, phishing simulations, and email security enhancements, we've got you covered. DON'T BECOME A STATISTIC. Our cybersecurity services go above and beyond, with our team adopting an end-to-end and strategic approach to strenghten your organisation's digital infrastructure in alignment with your goals. Lucidica's carefully designed cybersecurity services guide you through the complexities of safeguarding digital assets, ensuring maximum value from your cybersecurity investments. Recognising the uniqueness of each organisation, our approach centres around delivering highly personalised solutions tailored to specific requirements. Collaboration is at the core of our methodology, ensuring a cooperative effort with your business at its centre. Tailored to your needs By upgrading your standard Microsoft 365 or Google licenses onto our security packages, you gain access to all of the features that the packages include. Protection is the first priority Once set-up, the products work together to create strong protection procedures. These packages are built by us and can be found nowhere else. Compliance in mind Our Cybersecurity Packages are closely aligned to help you achieve UK Government backed Cyber Essentials Certification and ISO27001. Ensure your business is cyber-secure. 9/10 security breaches occur due to human error—an unavoidable factor in every business. Your systems should be prepared not for the ‘if’ but for the when. With 7. 78 million cybercrimes targeting UK businesses yearly, businesses relying solely on Microsoft 365’s native security features are putting themselves at risk. Our unique cybersecurity packages, tailored specifically... --- > We have been providing IT support in London to small to medium-sized companies for over 25 years. Speak to our IT support experts to grow your business: 020 7042 6310. - Published: 2024-07-16 - Modified: 2025-04-28 - URL: https://lucidica.co.uk/it-support-london/ IT Support Services in London Keep your business running smoothly with our London-based IT support services, available both onsite and remotely and with over 25 years experience, making businesses work smoothly and efficiently. CloudTango MSP Select UK (4. 9) Elevating your business' IT Experience Keeping your organization's IT running smoothly is more important than ever. If your business is in London, you need to operate as effectively as possible. IT support in London has often been expensive. To solve these issues, our IT support services in London offer affordable solutions without sacrificing quality. We use the latest technology and best practices to make sure your IT setup is reliable and can grow with your business. With flexible support options, we let you focus on what you do best while we take care of your IT needs. With over 25 years of experience in IT support, we know how to help your business succeed. Our IT experts are here to make it easy for you to grow. At Lucidica, we know that IT services are essential for your business, and we want to improve your technology experience. We provide a full range of IT services in London customised for your needs. From onsite and remote support to strategic advice, system improvement, and technology enhancement, Lucidica is your partner in developing and improving your digital environment. Top Notch IT Support in London Our award-winning IT support team in London delivers swift, jargon-free solutions around the clock, ensuring your tech runs smoothly with... --- --- ## Posts > Learn why email signature compliance is essential for small businesses in the UK. Discover how consistent, legally correct email footers protect your business and how IT support like Lucidica can help manage them efficiently. - Published: 2025-07-10 - Modified: 2025-07-10 - URL: https://lucidica.co.uk/blog/internet-security/why-email-signature-compliance-matters-for-businesses/ - Categories: Internet & Security Email is one of the most common ways your business communicates with clients, suppliers, and partners. But did you know that every email you send might legally represent your business? Since January 1, 2007, the Companies Act 2006 (amended in 2007) has required UK-registered companies to include key corporate details in all business emails—this includes your registered company name, number, and official address. That’s why having a compliant email signature is a legal and professional necessity. Here’s why email signature compliance matters and how it can help protect and strengthen your business. 1. It Keeps You Legally Compliant If your business is registered in the UK, you’re required by law to include certain details in every formal email you send. This includes: Your full registered company name Company registration number Registered office address Place of registration (e. g. "Registered in England and Wales") Failing to include these details in your email footer can lead to fines or warnings from regulators. It’s the same as not putting the correct details on your website or official letters. 2. It Reduces Legal Risk Mistakes happen, emails can be sent to the wrong person or contain inaccurate advice. By including a legal disclaimer in your email signature, you can help limit your liability in case something goes wrong. Disclaimers can clarify: That the contents of the email aren’t legally binding unless stated That the email is intended for the named recipient only That any advice is general and should be confirmed separately That viruses... --- > Avoid missed meetings and double-bookings with shared calendars in Outlook or Google Workspace. A simple guide for small business teams to stay organised. - Published: 2025-07-09 - Modified: 2025-07-09 - URL: https://lucidica.co.uk/blog/how-to-guides/dont-miss-that-meeting-sync-calendars/ - Categories: How-To Guides In a busy workday, meetings, calls, and deadlines can quickly pile up and sometimes, they clash. Double-bookings and missed appointments are common issues for small teams juggling multiple responsibilities. But there’s a simple solution that can help everyone stay aligned: shared calendars. Whether your business uses Microsoft Outlook or Google Workspace, shared calendars make it easy for your team to see each other’s availability and plan accordingly. Instead of chasing people down to confirm times or accidentally booking over someone else’s meeting, you can quickly glance at their schedule before sending an invite. Here’s how it helps Avoid clashes: Instantly check when colleagues are free. Improve teamwork: Book group meetings without endless back-and-forth. Stay on track: Know what’s coming up and prepare in advance. Getting started is easy In Outlook: Go to the calendar tab and right-click (... ) next to your email address. Select “Sharing Permissions. ” Add your colleagues and choose how much they can see. In Google Calendar: Go to “Settings” and choose the calendar you'd like to share with other people. under your calendar, then share it with individuals or your team’s domain. You can also create shared team calendars for things like holidays, deadlines, or company-wide events. It keeps everyone in the loop, even across different time zones or locations. If your team still relies on manual planning or endless email chains to schedule meetings, this small change can make a big difference. Take 10 minutes today to set up shared calendars and save hours... --- > Switch from generic emails like info@ to real names. Build trust, look professional, and improve email delivery with this simple change. - Published: 2025-06-30 - Modified: 2025-06-30 - URL: https://lucidica.co.uk/blog/how-to-guides/why-your-business-should-stop-using-info-and-contact-emails/ - Categories: How-To Guides If your business email still looks like info@yourbusiness. com or contact@yourbusiness. com you’re not alone. These generic addresses are common but they might be holding you back. What This Means for Your Business When a customer sees an email from “info@,” it feels... impersonal. Who’s on the other end? A robot? A team of strangers? People want to connect with people, not a faceless inbox. Here’s why switching to named email addresses (like sarah@yourbusiness. com or david@yourbusiness. com) can make a big difference: 1.  Builds Trust with Clients Customers are more likely to open and respond to emails when they see a real name. It feels more personal and trustworthy. Even if Sarah is your customer service rep and David handles orders, using their names helps clients feel like they’re talking to a real person, not a system. 2.  Improves Email Deliverability Spam filters are getting smarter. Generic addresses like info@ are often flagged as spam, especially if you're sending newsletters or follow-ups. Named emails are more likely to land in the inbox where they belong. 3. Makes Your Business Look More Professional A named email address shows that your business is organised and customer-focused. It’s a small change that makes a big impression. 4. Easier to Manage Internally Instead of one overflowing inbox, you can assign emails to the right person from the start. That means faster replies and happier customers. Final Thought You don’t need to be a tech wizard. If you already have a business domain (like... --- > Learn about safe alternatives to send business passwords and sensitive information through email. Contact us today to get free security audit and prevent data leaks. - Published: 2025-06-23 - Modified: 2025-06-23 - URL: https://lucidica.co.uk/blog/how-to-guides/how-to-send-sensitive-information-by-email-safely/ - Categories: How-To Guides Traditional email is like sending a postcard, anyone who intercepts it can read it. Modern email providers use TLS in transit, but once your message lands in someone’s inbox, it can be forwarded, copied, or exposed. That’s why we layer in encryption, secure tools, and automation. Sending this kind of information carelessly can open the door to data breaches, compliance violations, or worse. Fortunately, there are secure methods and tools that make it safer to send sensitive information via email. Best Practices for Sending Sensitive Information by Email Use One-Time Secret Links (Example: OneTimeSecret) Instead of sending private info directly in an email, you can use a secure one-time link. For example, OneTimeSecret. It lets you type in a password or note and then generates a temporary link. That link can only be opened once, and then it disappears forever. What your recipient sees: A OneTimeSecret message with blurred password text and countdown timer. Tip: Never send both the password and username in the same email. Separate them across platforms or use a phone call for one part. How Lucidica Sends Passwords and Other Sensitive Information We don’t send passwords in plain emails, ever. Instead, we use a secure system designed for IT companies to manage and share sensitive information. If you're using a secure system, you're already on the right track. Our system includes a built-in secure password sharing feature. How we use: 1. Generate Passwords: Strong, Unique, and Secure When setting up new accounts or services for our... --- > Lucidica creates high-performing, user-friendly websites with the latest design trends, and expert IT support for London businesses. - Published: 2025-02-12 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/how-lucidica-builds-high-performing-websites/ - Categories: Small Business Designing with Purpose Lucidica believes that great design is more than just aesthetics; it is about creating seamless digital experiences that strengthen businesses. That's why we're excited to introduce Valentyna Mostipan, our talented new UI/UX designer with a wide range of experience creating user-friendly and visually appealing web solutions. Valentyna’s role is to design interfaces that are not only beautiful but also functional, ensuring every website and digital experience we deliver meets both user expectations and business objectives. Let’s get to know her journey, insights, and how Lucidica’s web design services stand out. Getting to Know Valentyna: Passion for User Experience With a strong background in web and UI/UX design, Valentyna has worked on everything from landing pages and mobile apps to responsive web designs that adapt seamlessly across devices. '' My journey into design started with a love for aesthetics and problem-solving. Over time, this passion evolved into a focus on user experience, ensuring that every interface element serves a clear purpose. Before joining Lucidica, I worked as both a freelancer and in various companies, designing for diverse industries. '' –Valentyna What drew her to Lucidica? When asked what drew her to Lucidica, Valentyna highlights the company's dynamic atmosphere and commitment to high-quality digital solutions. For her, it wasn’t just about the work, it was about being part of a team that values innovation and user-centred design. The opportunity to collaborate in an environment where creativity and technology intersect made Lucidica the perfect place to grow and make an... --- > Using DeepSeek for your business can mean that you could be exposing sensitive client data to unknown risks since China's data laws differ significantly from ours. - Published: 2025-02-05 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/is-deepseek-safe-for-your-business/ - Categories: Internet & Security Artificial intelligence (AI) is advancing rapidly, and with that comes competition between major players. One of the latest challengers to shake up the AI industry is DeepSeek, a Chinese-developed AI model that claims to offer high performance at a fraction of the cost of its Western rivals. Its popularity has surged, especially after surpassing ChatGPT as the most-downloaded free app on the iOS App Store. Businesses, particularly those looking to reduce AI costs, might be tempted to explore it. But is DeepSeek actually safe for businesses? And could its cost-effectiveness come at a hidden price? While DeepSeek is gaining popularity, it raised serious security and privacy concerns, leading some governments and organisations to ban its use entirely. Let’s take a deeper look. What is DeepSeek AI? DeepSeek is an open-source AI model developed by High Flyer AI in China. Unlike closed models such as OpenAI’s GPT or Google’s Gemini, DeepSeek allows businesses to download and run it on their own servers, offering more control over customisation and deployment. At first glance, this sounds great, lower costs, flexibility, and independence from expensive cloud-based AI services. But as with any emerging technology, what’s not being openly discussed is just as important as what is. Security researchers, industry analysts, and even government agencies are raising serious concerns about data security, privacy, and potential misuse of DeepSeek. DeepSeek’s Data Privacy and Storage Risks One of the biggest concerns with DeepSeek is where and how it stores user data. According to its privacy policy, all... --- > IT resolutions to stick with in 2025 to boost business productivity and reach your goals include enhancing cybersecurity, streamlining tools, and upgrading systems. - Published: 2025-01-20 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/it-resolutions-to-stick-with-in-2025/ - Categories: Small Business Ah, January. The holiday spirit has faded, the decorations have been put back in storage, and the office printer has resumed its normal operations. It's that time of year when we pull ourselves out of the Christmas mood, stare at our inboxes, and commit to be better, smarter, and more productive. While we're at it, let's talk about IT resolutions, not the kind where you promise your Wi-Fi will never go down again (we wish), but the strategic goals that will drive your business forward in 2025. Ready? Let's get started. 1. Prioritise Cybersecurity Cyber threats are on the rise, and staying one step ahead is crucial for protecting your business. A robust cybersecurity plan not only prevents costly breaches but also reassures your clients that their data is safe with you. It's important to remember that the native security features provided by Microsoft or Google business licences, while helpful, are not sufficient on their own. To truly protect your business, investing in third-party security services is a must. Steps to Take: Complete an assessment for your business to evaluate cybersecurity risk level Perform a cybersecurity audit to identify and address vulnerabilities. Implement strong password policies and multi-factor authentication. Educate your employees about phishing and other cyber threats. Keep software and hardware updated with the latest patches. Pro Tip: Our recommendation is to start with a quick assessment to evaluate your business's risk level against cyber threats. Based on the results, consult with your IT provider to develop a tailored... --- > The top 5 workplace tech trends for 2025 include greener workplaces, advanced audiovisual solutions for hybrid work, AI advancements, digital realities, and more. - Published: 2025-01-09 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/workplace-tech-trends-for-2025/ - Categories: Products The way we work is evolving rapidly, with technology playing a central role in shaping the modern workplace. In 2025, businesses are leveraging innovative solutions to foster collaboration, streamline processes, and align with sustainability goals. From artificial intelligence to immersive digital environments, the latest workplace tech trends for 2025 are redefining how organisations operate and thrive. Here are five key tech trends transforming the workplace in 2025 and how they can benefit businesses and employees alike. 1. Greener, Smarter Workspaces Sustainability and technology are coming together to create workplaces that are both efficient and environmentally friendly. The emphasis on reducing carbon footprints has never been greater, and smart tools are leading the way. Energy Management Systems: Smart systems like IoT sensors are helping businesses reduce waste by optimising lighting, heating, and cooling based on real-time usage. Green Building Innovations: According to recent industry insights, a growing number of companies are prioritising technologies that align with Net Zero goals, such as carbon tracking and energy management platforms. Comfort Meets Functionality: Innovative designs that incorporate natural light and ventilation are enhancing indoor environmental quality (IEQ), and improving employee well-being while cutting energy costs. 2. Advanced Audiovisual Solutions for Hybrid Work Hybrid work environments demand audiovisual tools that are seamless, reliable, and simple. Businesses are getting better by using technology that lets people work together from home and in the office Advanced Conferencing Tools: Advanced platforms are making it easier than ever for teams to connect across locations, integrating with multiple devices and... --- > Reset your Office 365 service account password by accessing the Microsoft Admin Centre or using the self-service password reset feature, depending on your permissions. - Published: 2024-12-18 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/how-to-guides/how-to-reset-office-365-service-password/ - Categories: How-To Guides Although it may seem difficult, resetting your Microsoft Office 365 service password is really quite simple. This guide will lead you through the processes whether your role is administrator overseeing a team or individual user attempting to get back into your account. We will also offer advice on how to create a strong password. Why You May Need to Reset Your Office 365 Service Password There are many reasons you might need to reset your Office 365 password. Perhaps you’ve forgotten it, or you suspect your account has been compromised. Administrators might also need to reset passwords for users in their organisation to ensure security. Whatever the reason, resetting your password quickly is key to restoring access and keeping your account secure. How to Reset Your Password Using the Microsoft Admin Centre If you’re an administrator, you can reset your own password or another user’s password through the Microsoft Admin Centre. Here’s how: Log In to the Admin Centre: Go to Microsoft Admin Centre and sign in with your administrator credentials. Navigate to Users: Click on the "Users" tab and select "Active Users. " Select the User: Find the account you want to reset and click on it. Reset the Password: Click "Reset Password," and Microsoft will generate a new one or let you set a custom password. Share the New Password: If you reset someone else’s password, share the new password securely with them. How to Use Self-Service Password Reset for Office 365 To allow individual users to reset... --- > Upgrade your workspace to increase efficiency with the top monitors for 2025. These include the Dell U3425WE, ViewSonic Elite XG270QG, and the LG 34WN80C-B monitor. - Published: 2024-12-16 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/top-3monitors-for-the-best-office-setup-in-2025/ - Categories: Products Are you considering upgrading your computer monitors for a better office setup? Our engineer Simone has chosen three outstanding monitors for office use. If you'd like to begin 2025 with a stress-free workspace, these top three monitors for the best office setup in 2025 are a great place to start. Let's take a look at what makes these monitors stand out and how they can improve your productivity. 1- Dell U3425WE: A Reliable UltraWide for Productivity The Dell U3425WE is an all-around superstar for office use. Here’s why it’s a great choice: Screen Size: 34 inches Resolution: 3440x1440 (UltraWide QHD) Panel Type: IPS Refresh Rate: 60Hz Connectivity: USB-C, HDMI, DisplayPort, Ethernet This ultrawide monitor is excellent for multitasking. Multiple windows can be opened side by side, making it ideal for working on spreadsheets, presentations, and even creative projects. The IPS panel produces clear visuals and accurate colours, making everything appear sharp and vibrant. Additionally, the USB-C port allows you to charge your laptop and transfer files with a single cable. It even includes built-in speakers and an Ethernet port, reducing desk clutter. The Dell U3425WE is unquestionably one of the top three monitor for the best office setup in 2025. 2- ViewSonic Elite XG270QG: A Versatile Choice for Work The ViewSonic Elite XG270QG is perfect for professionals who need a high-performing monitor for busy workdays. Here’s what it offers: Screen Size: 27 inches Resolution: 2560x1440 (QHD) Panel Type: IPS Refresh Rate: 165Hz Connectivity: HDMI, DisplayPort, USB-A This monitor's fast refresh... --- > Having Microsoft Teams meeting transcription and live caption is a lifesaver since it keeps everyone on the same page and makes your meetings more accessible. - Published: 2024-12-11 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/random-technology/set-up-meeting-transcription-and-live-captions-on-microsoft-teams/ - Categories: Random Technology When you’re juggling multiple meetings and diverse teams, having Microsoft Teams meeting transcription and live caption can be a real lifesaver. It keeps everyone on the same page, ensures no detail slips through the cracks, and makes your meetings more accessible to those who speak different languages. The good news is that setting these features up in Microsoft Teams is straightforward, whether you’re using the web browser version or the desktop app—the steps are nearly identical. Here’s a simple, step-by-step guide to get you started. 1- Confirm Your Permissions and Licences Before you dive in, make sure you have the right permissions. Typically, meeting transcription is enabled by default if you’re on a Microsoft 365 E3, E5, Business Standard, or Business Premium plan. However, if you find that the transcription options aren’t showing up, you may need to ask your IT admin to check the organisation’s Teams policies. What to check: Microsoft Teams Admin Centre: Your admin will need to ensure that “Allow transcription” is switched on in the meeting policies. Licences: Confirm that you are on a plan that supports transcription and live captioning. 2- Launch Microsoft Teams in Your Browser Open Teams in your preferred web browser—Microsoft Edge and Google Chrome typically work best. Sign in with your work or school account and join or start a scheduled meeting as you normally would. 3- Start the Meeting Transcription Once everyone has joined, it’s time to start the transcription so you can have a text-based record of what’s said... --- > A comprehensive business continuity plan should include risk assessments, recovery strategies, communication plans, and roles for managing potential disruptions. - Published: 2024-11-28 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-should-a-business-continuity-plan-include/ - Categories: Internet & Security In today's unpredictable business environment, companies face a multitude of potential disruptions—from natural disasters and cyber-attacks to system failures and global pandemics. Such events can halt operations, damage reputations, and lead to significant financial losses. That's why having a robust Business Continuity Plan (BCP) is essential. Simply put, a BCP helps ensure your business can keep ticking along during and after any disruptions, minimising downtime and getting you back on your feet as quickly as possible. a swift recovery. What Is a Business Continuity Plan? A Business Continuity Plan is a strategic blueprint that outlines how a company will continue operating during an unplanned disruption in service. It goes beyond disaster recovery, encompassing all essential aspects of the business, including processes, assets, human resources, and business partners. The goal is to provide a practical framework for responding to various threats, ensuring that essential operations remain functional and that the company can quickly return to normality. Key Elements Every Business Continuity Plan Should Include Creating an effective BCP involves several critical components. Each element plays a vital role in ensuring the plan's success and must be tailored to the specific needs of your organisation. Here are the key elements every business continuity plan should include: 1. Risk Assessment and Business Impact Analysis: Understanding the risks your business may face is the cornerstone of effective business continuity planning. Conduct a thorough risk assessment to identify potential threats and perform a business impact analysis to understand how these risks could affect your operations.... --- > Browser extensions are tools that can help you stay organised, save time, and work more efficiently. Some must-have extensions include Loom, Grammarly, and more. - Published: 2024-11-26 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/how-to-guides/how-to-add-must-have-extensions-to-your-browser/ - Categories: How-To Guides Browser extensions are powerful tools that can help you stay organised, save time, and work more efficiently. These useful extensions improve your browser's functionality, making your online experience more productive and efficient. In this guide, we'll show you how to add extensions to your browser (specifically Chrome) and spotlight some essential tools you can start using right away. How to Add Extensions on Chrome Adding extensions to Chrome is a simple process. Just follow these steps: 1. Open the Chrome Browser Go to the Chrome Web Store. 2. Search for an Extension Use the search bar to find the extension you want by name (e. g. , "Grammarly"). 3. Click on the Extension From the search results, click on the extension you want to learn more about. 4. Add to Chrome Click the blue Add to Chrome button. A pop-up will appear asking for confirmation. 5. Grant Permissions Review the permissions requested by the extension and click Add Extension to confirm. 6. Access Your Extensions Once installed, the extension’s icon will appear in the browser toolbar. If you don’t see it, click the puzzle piece icon (Extensions) and pin it for easy access. Top Extensions to Boost Your Productivity Now that you know how to add extensions, here are the must-have tools to maximise your efficiency and streamline your daily tasks. 1. Grammarly Purpose: Writing Assistance Whether you’re composing emails, blog posts, or social media updates, Grammarly ensures your writing is clear, concise, and error-free. It provides grammar and spelling... --- > Microsoft has announced the end of support for Windows 10 which means it's time to shift to Windows 11 with modern features designed for a connected digital world. - Published: 2024-11-26 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/technology-news/microsoft-ends-support-for-windows-10-why-its-time-to-embrace-windows-11/ - Categories: Technology News Microsoft has announced the end of support for Windows 10, signalling a new chapter for users as Windows 11 takes centre stage. From October 14, 2025, Windows 10 will no longer receive updates or support, leaving many to consider the implications of this transition. If you're not sure what this means for you, we've broken it down so you can plan ahead and make a decision. What Does "End of Support" Mean? End of support means that Microsoft will no longer provide security updates, bug fixes, or technical support for Windows 10. While the operating system will still function after the cut-off date, continuing to use it could leave you vulnerable to cyber threats as new exploits emerge. This move is part of Microsoft's lifecycle policy, which typically provides around 10 years of support for its operating systems. Windows 10 was launched in 2015, making it one of Microsoft's longest-supported operating systems. Why the Shift to Windows 11? Windows 11, introduced in October 2021, brings modern features designed for a more connected and secure digital world. Here’s why Microsoft is making the shift: Enhanced Security: Windows 11 leverages advanced security technologies, including hardware-based protection, making it more resilient to modern cyber threats. Improved Performance: With a focus on efficiency, Windows 11 offers faster boot times and a smoother overall experience. Productivity Features: New tools like Snap Layouts and the redesigned Start menu aim to improve multitasking and make workflows more intuitive. Seamless Integration: Windows 11 integrates more effectively with Microsoft... --- > Get tech gadgets with major Black Friday discounts that can boost your productivity or simplify travel and health tracking, these picks are perfect for anyone. - Published: 2024-11-21 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/random-technology/3-tech-gadgets-to-make-your-life-easier-black-friday-edition/ - Categories: Random Technology We discovered three tech gadgets with Black Friday discounts that could be helpful for your professional and personal lives. These products were handpicked to help you eliminate some of the most irritating situations in your daily routine while also increasing your productivity. If you're planning your Black Friday shopping, here are our top picks for this November. Let's dive in! 1. Hollyland Lark M2 Wireless Lavalier Microphone I’m sure everyone in business has, at least a couple of times, experienced the frustration of audio issues. Especially in activities like webinars, training sessions, or creating video content, delivering your words and voice clearly to your audience is not just important—it’s essential. That’s why we set out to find a reliable, business-friendly solution that could address this problem effectively. The Hollyland Lark M2 Wireless Lavalier Microphone has unique features that distinguish it from similar devices. Its hassle-free wireless design allows for complete freedom of movement, and the lightweight transmitters, weighing only 9 grammes, provide unparalleled comfort for extended use. Unlike many alternatives, it includes an all-in-one charging case that provides up to 30 hours of battery life, making it ideal for professionals on the go. What truly distinguishes the Lark M2 is its automatic pairing, which eliminates setup time, and advanced noise cancellation, which ensures clear audio even in challenging environments. Its compatibility with devices such as smartphones, laptops, and cameras, as well as its ability to scale up for interviews or panels with multiple receivers, contribute to its appeal. It’s now... --- > Problems with the Outlook app are common and can be very annoying. You can fix these problems by checking your connection, refreshing the app, and clearing the cache. - Published: 2024-11-11 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/how-to-guides/fixing-email-display-issues-in-outlook-mobile-app/ - Categories: How-To Guides Have you ever opened the Outlook app on your phone, expecting to see your emails, but instead seeing the message "Nothing left to read''? It's a common problem that can be very annoying, especially when you need to communicate quickly. The good news is that there are a few simple steps you can take to solve this issue. In this guide, we'll focus solely on the Outlook mobile app and how to get your emails back where they belong. 1. Check Your Internet Connection It might seem obvious, but ensuring you have a stable internet connection is the first step. Switch Networks: If you're connected to Wi-Fi, try switching to mobile data, or vice versa. Network issues can sometimes prevent emails from syncing. Restart Your Connection: Turn on Airplane Mode for a few seconds and then turn it off to reset your network connection. Disable VPNs: If you're using a VPN, it might interfere with email syncing. Try disabling it temporarily to see if that resolves the issue. 2. Refresh the Outlook App Sometimes, all it takes is a quick refresh to get things moving. Pull to Refresh: Open the Outlook app and swipe down from the top of your inbox. This action forces the app to sync and fetch new emails. Close and Reopen the App: Fully close the Outlook app and then open it again. This can clear minor glitches that might be affecting email delivery. 3. Clear Cache and Data (Android Users) If you're using an Android... --- > If you have corrupted system files you repair them by using the Deployment Image Servicing and Management command which repairs any underlying system issues. - Published: 2024-11-07 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/help/windows-10-how-to-repair-corrupted-windows-system-files/ - Categories: Help Ever been typing away with multiple tabs open, only to encounter the dreaded blue screen? The immediate reaction for many is, "Why didn’t I save that file? " or "Please don’t let this be due to a corrupt file. " If it’s the latter, don’t worry—here’s how to fix it. In Windows 10, the System File Checker (SFC) is a built-in tool that scans your system files, identifying any corrupted or modified files and replacing them with the correct versions. If the SFC cannot resolve the issue, you can use the DISM (Deployment Image Servicing and Management) command. DISM repairs any underlying system issues that might prevent the SFC from working properly. When Should You Use These Tools? Consider using the System File Checker or DISM if: You see the blue screen error. Applications are crashing frequently. Certain Windows functions aren’t working as expected. To see how to fix this issue, either watch the video or read the instructions below: Which Tool Should You Start With? If SFC fails to fix the problem, move on to the DISM command, which addresses deeper issues that may impact the SFC’s functionality. Start with the System File Checker as it resolves common issues with system files. Step-by-Step: Running the System File Checker (SFC) Open Command Prompt as Administrator by right-clicking the Windows/Start button in the bottom-left corner of your screen, then selecting Command Prompt (Admin). Type sfc /scannow and press Enter. The scan takes about 5-10 minutes. If no issues are found, you’ll... --- > If your Mac is running slow you can quickly check how much space is available by going to the Apple menu, selecting About this Mac, and then selecting the Storage tab. - Published: 2024-11-07 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/help/how-to-check-available-space-on-a-mac/ - Categories: Help To check the available storage on your Mac running macOS Catalina (10. 15) or later, you can quickly see how much space is available, as well as get a breakdown of what’s taking up storage. This feature is especially useful if you're trying to clear out space or manage large files. Here’s how to do it: Click the Apple menu () located in the top-left corner of your screen. Select About This Mac from the dropdown menu. A window will open with several tabs detailing information about your Mac. Click on the Storage tab. In the Storage tab, you’ll see a visual representation of your storage usage, with colored bars that categorize your data into segments such as Apps, Documents, iCloud Drive, System, and Other. This breakdown makes it easy to see which types of files or applications are using up the most space. If your Mac is running low on storage, you may see recommendations such as Empty Trash Automatically or Reduce Clutter—handy tools that Apple provides to help manage space efficiently. Note: To keep your Mac running smoothly, try to keep at least 10-15% of your storage free. macOS needs a certain amount of free space to operate properly, as it uses this space to manage temporary files and perform other essential system functions. If you’re running low, consider deleting files you no longer need, moving some data to iCloud or external storage, or using built-in tools to optimize storage. --- > There are a variety of alternative Photoshop tools available that can get you or your team up and running. This includes GIMP, Canva, Affinity Photo, Krita, and more. - Published: 2024-10-08 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/random-technology/top-photoshop-alternatives-you-can-rely-on/ - Categories: Random Technology Years ago, if you wanted to create high-quality designs or professional graphics, there was really only one option: Adobe Photoshop. It was the preferred software among designers, photographers, and creatives alike. While Photoshop remains a powerful tool, it can feel like you need specialised training just to navigate its many features. But the times have changed, and so have your options. Today, there are a variety of alternatives available—some free, some paid—that can get you or your team up and running without the need for an Adobe subscription or a long learning curve. We've spent time researching the best Photoshop alternatives, based on recommendations from both our marketing and talented design enthusiast engineer Kunle, to help you make the right decision. Free Photoshop Alternatives 1. GIMP Let's start with GIMP, an open-source gem that many creative individuals rely on. The flexibility of GIMP is what makes it such a strong alternative. It comes equipped with professional-grade features such as layers, masks, and advanced filters, making it ideal for complex editing. You can even add plugins to expand its capabilities, which is a huge advantage if you're willing to invest time in customising it. GIMP is available for macOS, Windows, and Linux, so you can use it on multiple operating systems. GIMP is free, which is a huge plus, but there's a catch: it's not particularly beginner-friendly. That said, if you’re someone who doesn’t mind putting in a little extra effort to master a tool, GIMP could be your ideal free... --- > Biohacking is when you make small changes to your lifestyle to improve your well-being. Some gadgets that can help include heart rate monitors and cognitive tools. - Published: 2024-09-23 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/random-technology/biohacking-optimising-your-body-and-mind/ - Categories: Random Technology Biohacking has evolved from a niche concept to a widespread movement as people seek to control their health and performance. As technology advances and wellness trends shift, biohacking becomes more relevant in our daily lives. Furthermore, with the rise of wearable technology, personalised health data, and a growing interest in longevity and mental optimisation, more people are looking for ways to push the limits of what the human body can accomplish. What Is Biohacking and How Does It Work? Biohacking is the practice of making small, progressive changes to your body and lifestyle in order to improve performance, health, and well-being. Think of it as "hacking" your biology, but instead of coding on a computer, you are adjusting your exercise, diet, sleep patterns, or even your body's natural functions with the help of technology. There is no one-size-fits-all approach to biohacking, which can range from simple lifestyle changes like eating habits to more advanced techniques like placing devices on your body. The goal is to become the best version of yourself by using data, science, and, in some cases, modern technology to make smart choices about how to improve your life. Some biohackers prioritise wellness, hoping to sleep better, have more energy, or improve their mental clarity. Others go even further, experimenting with technology to monitor vital signs or even change their biology in extreme ways. Regardless of your approach, the goal is to make deliberate choices that improve how you feel, think, and function. Top Biohacking Technologies to Improve... --- > Our engineer's top pick is a sleek, multi-device wireless chargers that power your phone, smartwatch, and earbuds simultaneously. Save space and eliminate clutter. - Published: 2024-09-18 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/random-technology/engineers-top-pick-the-best-chargers-for-a-clutter-free-desk/ - Categories: Random Technology At Lucidica, we're all about making life a little easier for everyone, especially when it comes to tech solutions. Our engineer, Jamal, recently shared a product that's really useful for those with cluttered desks or multiple devices to charge: a multi-device wireless charger. Jamal has this charger on his desk, and he says it's a lifesaver for managing all his gadgets. ''It's perfect for anyone who, like me, juggles multiple devices—whether it's a smartphone, smartwatch, or wireless earphones, all without having to deal with different cables. It keeps my workspace clean and saves me time,'' he explains. Why You Should Consider It The multi-device wireless charger can work with three devices at the same time. You can put your phone, smartwatch, and wireless earbuds on the charging pad, and they will all charge wirelessly and magnetically. You won't need any extra charging cables. This is especially helpful for people like him who have a desk that is full of things. It looks nice, clears up your desk, and gets rid of all the cables. There are two types of multi chargers on the market that he recommends: one for Apple products and one for Android devices. For iPhone, AirPods, and Apple Watch Users People who already use Apple products will find this version especially useful. It works best for charging iPhones, AirPods, and Apple Watches. EXM Store-Foldable 3 in 1 Wireless Charger Stand for Apple: It's not the best but you can try it out before buying a proper one.... --- > Effective strategies for businesses to protect data from cyber threats include encryption, access control, employee training, and using advanced security tools. - Published: 2024-09-09 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/how-can-businesses-protect-sensitive-data-from-cyber-threats/ - Categories: Internet & Security - Tags: access control, cyber threats, cybersecurity strategies, data security, encryption, protect sensitive data Protecting sensitive data is not only a priority but a basic requirement for businesses. As businesses become more reliant on digital systems, the risks of cyber attacks including data breaches, fraud, and unauthorised access increase. Many businesses begin data protection by implementing basic security measures such as firewalls and password policies, expecting that these security measures will be enough. However, given the sophistication of modern cyber threats, these best practices are frequently insufficient. Businesses that fail to effectively protect their sensitive data can face serious consequences. Data breaches can cause financial losses, legal penalties for noncompliance with legislation, and long-term reputation damage. Clients and stakeholders lose trust, and regaining it requires time and effort. Simply put, insufficient data protection threatens the entire business, making strong cybersecurity tactics essential for long-term success. What Are Cyber Threats? Before diving into protection strategies, it’s essential to understand what cyber threats are. A cyber threat is defined as any malicious activity that attempts to compromise data, systems, or networks. Cyber threats take many forms, and their effects on businesses can be serious. Common cyber threats include the following: Malware: Malware is malicious software designed to damage or gain unauthorised access to systems. Phishing: Phishing is a fraudulent attempt to obtain sensitive information, often by imitating trustworthy sources. Ransomware: Ransomware is a sort of software that prevents users from accessing their computers or data unless they pay a ransom. Falling victim to these risks can result in data theft, financial loss, and reputational damage. This... --- > If you're experiencing slow Wi-Fi or dead zones, you can easily boost your Wi-Fi connection at home by updating your router’s firmware and upgrading your equipment. - Published: 2024-09-04 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/how-to-guides/how-to-improve-your-wireless-connection-5-simple-tips/ - Categories: How-To Guides Are you experiencing slow Wi-Fi or dead zones in your home? Do not worry! Improving your wireless connection does not have to be complicated. Here are five simple techniques to improve your Wi-Fi and achieve a faster, reliable connection. 1. Position Your Router in the Best Spot Placing your router in the right spot is one of the simplest ways to improve your Wi-Fi connection. Routers work best when placed in a central area, away from walls and other equipment that could cause problems with the signal. Consider positioning your router in the centre of your home, on a shelf, and away from gadgets that can create interference, such as microwaves or cordless phones. 2. Reduce Interference Wi-Fi signals can be affected by other devices that use similar frequencies, such as baby monitors or Bluetooth gadgets. To reduce interference, keep your router away from these devices. You can also change your Wi-Fi channel in the router's settings to one with lower traffic. This helps keep your Wi-Fi signal as strong and clear as possible. 3. Secure Your Network Make sure your Wi-Fi network has a strong password. If too many people use your connection, it can slow down your internet speed. By securing your network, you can stop unauthorised people from using your internet connection, resulting in speedier Wi-Fi for you. 4. Update Your Router’s Firmware Your router, like your phone or computer, requires frequent updates to its software. This software is known as firmware, and updating it can fix... --- > Managed IT services boost business productivity by providing active maintenance, advanced technology access, enhanced cybersecurity, scalability, & cost efficiency. - Published: 2024-08-27 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/managed-it-services-boost-business-productivity/ - Categories: Small Business Efficient operations, strong cybersecurity, and access to the latest technology are keys to success in today's fast-paced business environment. Managed IT services provide a complete solution that can significantly boost your business productivity. It is essential to comprehend how these services work and what they can offer, regardless of the size of your business. What Are Managed IT Services? Managed IT services involve outsourcing your company's IT operations to a third-party provider known as a Managed Service provider (MSP). These service providers are responsible for the overall management, maintenance, and support of your IT infrastructure, which includes your networks, servers, and software. Partnering with an MSP allows businesses to benefit from the expertise of IT professionals who actively monitor and manage their systems, ensuring smooth and secure operations. Benefits of Managed IT Services 1. Proactive Maintenance and Support One of the major benefits of managed IT services is the proactive approach to maintenance and support. Instead of waiting for IT issues to come up, MSPs proactively address them. They provide ongoing monitoring of your systems to quickly identify and resolve any issues that could arise, making sure flowing business operations. This approach is designed to minimise downtime, allowing your team to stay focused on their work without the hassle of unexpected technical issues. For example, patch management and routine software updates are carried out with ease, lowering the chance of vulnerabilities and maintaining the efficiency of your systems. 2. Access to Expertise and Advanced Technologies One major advantage of managed... --- > Mini PCs like the Minisforum EM780 and Beelink U59 Pro can enhance your productivity and efficiency, whether you're working from home or in the office. - Published: 2024-08-23 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/random-technology/mini-pcs-for-on-the-go-work-a-quick-review/ - Categories: Random Technology How and where we work are more crucial than ever. A mini PC can be the best choice for freelancers who can work from anywhere, professionals who is figuring out how to do hybrid work, or people who needs to make the most of small office space. These small computers offer the same functionality as their bulkier desktop equivalents, but with the benefits of portability and space-saving design. Let's take a look at three of the small PCs that we picked on the market: the Minisforum EM780, Beelink U59 Pro, and Intel NUC 13 Pro Kit. Minisforum EM780 The EM780 is an update over the previous version, the EM680, and it uses the newer AMD Ryzen 7 7840U CPU. This upgrade not only makes the CPU run faster, but it also adds a more powerful GPU, so it can be used for both work and light gaming. Minisforum has also confirmed that the EM780 comes with 32GB of fast LPDDR5 RAM, though it should be noted that this memory is integrated and not upgradeable. Processor: AMD Ryzen 7 7840U Memory: 32GB LPDDR5 RAM Storage: 512GB PCIe 4. 0 SSD Graphics: Supports up to three 4K displays Connectivity: Wi-Fi 6E and Bluetooth 5. 3 Plugging Options: 2 x USB4 ports (supporting Power Delivery, DisplayPort) 1 x HDMI 2. 1 port 3 x USB 3. 2 Gen 2 Type-A ports 1 x TF card slot Pricing: 512GB Model: £549 1TB Model: £579 EM780 a solid investment for anyone needing high performance in... --- > Sending an email to the wrong recipient is a common mistake. To prevent sending emails to the wrong recipients enable the 'Undo Send' feature in Gmail and Outlook. - Published: 2024-08-16 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/how-to-guides/how-to-avoid-sending-emails-to-the-wrong-recipients-enable-undo-send/ - Categories: How-To Guides Have you ever sent an email to the wrong person or clicked "Send" too soon by accident? Do not worry, this common mistake is easy to avoid by turning on the "Undo Send" feature in your email. This useful feature provides you with a short window of time to cancel your email before it is delivered. Here's how to turn this life-saving feature on or off in Gmail and Outlook. For Gmail Users 1. Open Gmail Settings Click on the gear icon in the upper right corner of your Gmail inbox. Select "See all settings" from the dropdown menu. 2. Enable Undo Send In the "General" tab, find the "Undo Send" section Use the dropdown menu to select your desired cancellation period (5, 10, 20, or 30 seconds). This time frame is how long you'll have to undo the send after clicking the "Send" button. 3. Save Changes Scroll down to the bottom of the settings page and click ''Saves Changes'' For Outlook Users 1. Go to Settings The settings icon is usually represented by a gear symbol and can often be found in the upper right-hand corner of your screen. Once in the Settings menu, find the "Email" section. Within the Email settings, look for a subsection titled "Compose and Reply. " 2. Find Undo Send Section This section is listed under a title related to "Link style". In the "Undo Send" section, you’ll have the option to set the cancellation period for your sent emails. The undo Send option is available after... --- > Small and medium-sized enterprises (SMEs) benefit the most from cloud computing due to cost savings, scalability, and enhanced security, protecting sensitive data. - Published: 2024-08-12 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/who-benefits-cloud-computing/ - Categories: Products Cloud computing has become a very popular term in the IT world, but what exactly does it mean and who can benefit the most from it? To put it simply, it helps individuals and businesses access computing resources such as servers, storage, databases, and applications via the Internet. Rather than relying on local hardware, cloud computing provides a flexible, scalable, and typically less expensive solution. But who will profit the most from this technology? Let's have a look. Who Uses Cloud Computing the Most? Cloud computing is flexible and can be used by a variety of users. The most typical users are small and medium-sized businesses (SMEs), large businesses, and start-ups. Each of these groups has different needs and benefits from cloud computing. Small and Medium-Sized Businesses (SMEs) Cloud computing has the potential to transform small and medium-sized companies. Typically, setting up IT infrastructure is costly and involves a considerable upfront expenses. On the other hand, cloud computing allows SMEs to gain access to enterprise-level technology without paying high costs. They can pay for what they use, grow their resources as needed, and avoid the cost and complexity of running physical servers. Large Businesses Large companies usually have complicated IT needs that require significant computing power. Cloud computing allows these businesses to rapidly scale their operations without investing in extra infrastructure. Furthermore, it provides strong security features and compliance with numerous industry regulations, which is critical for big companies that handle large volumes of sensitive information. Startups Startups thrive on... --- > The technological trends continue to evolve, reshaping industries and unlocking new possibilities. These trends include generative AI, extended reality, and datafication. - Published: 2024-07-22 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/random-technology/6-technology-trends-2024/ - Categories: Random Technology The technological landscape continues to evolve at an unprecedented pace, reshaping industries, redefining norms, and unlocking new possibilities. In this incredible era of innovation, it's essential to keep a close eye on emerging trends that promise to shape the future.   From the frontier of artificial intelligence to the decentralised realm of blockchain, here are eight technology trends poised to make a significant impact in 2024 and beyond: 1. Generative AI Generative AI refers to a subset of artificial intelligence that focuses on creating new content, such as text, images, music, and even code, based on the patterns it has learned from vast datasets. Utilising models like OpenAI’s GPT-4, these systems can generate remarkably human-like and contextually relevant outputs. The surge in interest and development in generative AI stems from its vast potential applications and its ability to automate and enhance creative processes.   It is revolutionising industries by enabling the rapid production of high-quality content, improving customer interactions through advanced chatbots, and even aiding in scientific research by generating hypotheses and simulations. The combination of advanced machine learning techniques and massive computational power has made generative AI not just a technological novelty but a practical tool that has a place in a variety of sectors. 2. Extended Reality Extended Reality (XR) is an umbrella term that encompasses virtual reality (VR), augmented reality (AR), and mixed reality (MR), integrating the real and virtual worlds to create immersive experiences. VR fully immerses users in a computer-generated environment, blocking out the physical... --- > Cyber Essentials certification protects your business from common cyber threats by offering a clear framework for improving cybersecurity through five technical controls. - Published: 2024-07-19 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/how-does-cyber-essentials-protect-against-cyber-threats/ - Categories: Internet & Security Cybercriminals in these days pose a serious threat to organisations of all sizes due to the frequency and sophistication of their attacks. Organisations are constantly bombarded with various threats, ranging from phishing scams to ransomware attacks. These threats can result in data breaches, financial losses, and damage to their reputation. In order to address these potential risks, the UK government introduced Cyber Essentials, a certification programme designed to help businesses to protect themselves against common cyber threats. Cyber Essentials is a framework for security, and here we will go over how it works, the controls it requires, and the advantages of getting certified. What Are Cyber Essentials? Cyber Essentials is a certification programme backed by the UK government that helps organisations of all kinds stay safe online from common cyber threats. Cyber Essentials, launched as part of the UK's National Cyber Security Strategy, offers a clear framework for improving cybersecurity through five critical technical controls. Its major goal is to provide basic protection from the most common internet-based threats. The certification is divided into two levels: Cyber Essentials and Cyber Essentials Plus. Cyber Essentials This is the most basic level of certification, requiring an organisation to complete a self-assessment against the five technological controls. Following that, an external certification body independently verifies the assessment. This level is perfect for organisations seeking to implement basic cybersecurity measures and develop a clear understanding of their cybersecurity posture. Cyber Essentials Plus Cyber Essentials Plus takes the assessment to a higher level, with a... --- > A strong IT infrastructure is the foundation for effective remote communication. This includes a strong internet connection, security software, and remote access software. - Published: 2024-07-11 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/how-can-it-support-encourage-remote-employees-collaboration/ - Categories: Internet & Security As remote work grows in popularity, collaboration between teams has become the front stage. Although this shift has many advantages—more flexibility and work-life balance among other things—it has also created new challenges, especially when it comes teamwork. IT support is fundamental for encouraging and facilitating collaboration among remote employees. We will look at various ways that IT support providers can promote collaboration among remote teams. What Basic IT Infrastructure Is Needed for Effective Remote Collaboration? A strong IT infrastructure is the foundation for effective remote communication. Without a solid foundation, even the best tools and processes will fail. Reliable Internet Connection Creating an efficient remote collaboration environment begins with having a strong IT infrastructure. A solid internet connection is key to this setup. High-speed and stable internet is essential since it enables all online operations, including video conferences and file sharing. Without a strong internet connection, remote work becomes a miserable experience, such as lagging video calls and sluggish download speeds. After ensuring that everyone on your team has access to fast and reliable internet connections, you need a solid IT infrastructure for developing an efficient remote work environment. Virtual Private Network (VPN) A VPN is necessary for secure remote work since it encrypts data and establishes a secure connection to the company's internal network. This ensures that critical information can be securely accessed by employees regardless of their location. A virtual private network (VPN) is no longer a nice-to-have; it's an absolute must in today's world of increasing cybercrime... --- > Although Microsoft and Google have tools like Advanced Threat Protection their ability to prevent specific attacks is outmatched by third-party cybersecurity tools. - Published: 2024-07-03 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/why-microsoft-365-security-isnt-enough-to-stop-cyber-attacks/ - Categories: Internet & Security In today’s digital world, there’s one thing that can make or break your business: Email Security, especially if you’re using Microsoft 365. Many experts agree that when handling advanced attacks like spear-phishing, brand impersonation, and ransomware, the native security tools provided by Microsoft 365 or Google are inadequate. Although Microsoft and Google have tools such as Advanced Threat Protection and spam and phishing filters that are powered by AI, their ability to prevent specific attacks is outmatched by third-party cybersecurity tools. Why you shouldn’t rely only on Microsoft 365 native email security alone?   1. Microsoft 365 Is A Favourite Target Of Cyber Criminals Attacking Microsoft 365 is extremely common, which shouldn't be a surprise since so many reputable companies use it. It is used by many of the biggest and best companies in the world to get work done. In March 2023, Microsoft's chat app Teams had a monthly user base of 300 million people. Based on Gartner's Vendor Report, Microsoft dominated the market with a staggering 88. 1% market share in 2021.   Statistics: The latest State of the Phish report by Proofpoint highlights the significant interest cybercriminals have in Microsoft.   ‘’There were almost 1,600 campaigns that used brand abuse in 2022, and Microsoft was the most abused company. ’’  ‘’Microsoft-branded messages or products like Office or OneDrive exceeded 30 million in 2022. ’’  Setting up your own Microsoft 365 tenant is a straightforward process, and even a small business account includes essential security features. Hackers often... --- > The dark web is where criminals use networks to sell stolen data. They also sell botnets which can be rented for harmful reasons like launching attacks on businesses. - Published: 2024-07-01 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/understanding-cybercrime-on-the-dark-web/ - Categories: Internet & Security - Tags: dark web monitoring Within the depths of the internet, criminals use secret networks to sell stolen data and illegal items. This mysterious realm is referred to as the dark web, and it is home to a thriving economy of cybercrime. Businesses must have a deep understanding of how cybercriminals make use of the dark web and implement solid dark web monitoring strategies to protect their important data. How Cybercriminals Operate on the Dark Web 1. Stolen Data markets Cybercriminals have set up markets where they can sell stolen data ranging from email addresses and passwords to Social Security numbers and bank account information. These platforms are the digital counterpart of a black market, where anyone with access can buy this information to commit identity theft, fraud, and other criminal acts. 2. Corporate Espionage and Ransomware Some cybercriminals specialise in stealing sensitive business data, including intellectual property, customer databases, and financial data. They can sell this information to competitors or blackmail the company by demanding a ransom in exchange for not disclosing the data publicly. 3. Botnets and Exploit Kits Cybercriminals not only trade data but also services. Botnets, or networks of compromised computers, can be rented for harmful reasons such as launching attacks on businesses. Exploit kits that target software vulnerabilities are also widely available, allowing less-skilled attackers to deploy malware or viruses. 4. Communication Platforms Encrypted messaging platforms, forums, and chat groups enable thieves to discuss methods, share information, and plan attacks. Why Does Dark Web Monitoring Matter? The dark web, a... --- > Lucidica's Achiever of the Year is a unique tradition that highlights exceptional team contributions through creative presentations to foster and recognize hard work. - Published: 2024-07-01 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/achievers-of-the-year-2024/ - Categories: Internet & Security "Achiever of the Year" is more than just a title; it recognises and celebrates our team members' remarkable achievements and efforts. The goal is not only to recognise great performance, but also to cultivate a culture of mutual admiration and support for future successes. During the Month of May internal campaign, as we drive for more sales and hard work, we also begin to identify the year's top achievers. How Do We Identify the Achievers? Each member of the Lucidica team is responsible for presenting and discussing the accomplishments of a fellow team member during our MoM (Meeting of the Minds). These presentations go beyond simply explaining each team member's work and what they have been doing for a year; they are a reflection of the team members' personalities, infused with humour and creative storytelling. Team members exchange stories, highlight unique characteristics, and talk about shared moments with that member. The presentations have a dual role: demonstrating the impressive accomplishments of our team and providing an atmosphere for displaying our own creative talents. This approach ensures that each presentation is both entertaining and insightful, turning the process into a desired event. Voting and Selection After all of the presentations have been presented, the team votes on the most impressive ones. One of the benefits of this democratic method is that it assures acknowledgment not only comes from management but also from peers who have seen each other's progress and accomplishments first-hand. Not only do we vote for the presentations that... --- > The Month of May (MoM) is one of the company's cornerstone campaigns, designed to boost sales, promote team spirit, and keep the company on track for development. - Published: 2024-06-24 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/mom-the-ultimate-sales-push/ - Categories: Small Business Once again, we've completed one of Lucidica's most exciting months of the year: May. This special month is packed with exciting sales incentives, turning our daily work into an adventure like a game full of challenges and opportunities. What Is Month of May (MoM)? The Month of May (MoM) is one of our cornerstone campaigns, designed to boost sales, promote team spirit, and keep our company on track for further development. Twice a year, in May and November, our marketing department creates an immersive theme to transform our workplace and energise our workforce. How MoM Works? Our tasks during these months vary since we adopt a different theme for each MoM and MoN. However, the overall goal of our weekly quests remains the same: to promote team collaboration, complete more work, increase sales, and, of course, have fun. Let's have a look at our 2024 MoM concept to give you an idea. Our 2024 Theme Earning Points and Winning Prizes Throughout the month, team members can earn "vitality points" for accomplishing various tasks, meeting sales targets, and participating in themed activities. These points can be redeemed for a variety of prizes, including digital items, vacation vouchers, personalised gifts, and extra days off. Whether our employees want to spend their points immediately or save them for future rewards, the system ensures that everyone feels valued and driven. This May, we named our theme Hacker Ports after the beloved Harry Potter series. It features weekly quests to destroy Voldemort. As you accomplish... --- > Experience Lucidica's Strategy Away Day 2024 in Albania, where our company's team strengthened bonds, celebrated each other's achievements and set new company goals. - Published: 2024-06-21 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/lucidica-strategy-away-day-2024/ - Categories: Small Business If you asked me what one of the most remarkable aspects of Lucidica's company culture is, I would say the Strategy Away Day! This annual event, spanning 2 or 3 days, allows us to leave behind all our "I can't come, I have other plans" excuses and come together to travel to different locations in Europe. However, due to the ongoing war in Ukraine, our team from the Kiev office was unable to join us this year as well. They had to organise their Strategy Away Day in Kiev. Despite this unfortunate situation, what makes this event truly special for us is its purpose. The Strategy Away Day aims to strengthen the bonds between team members, review our achievements over the past year, and discuss new ideas for the next chapter to foster company growth. I know from my description, that the Strategy Away Day may sound like a very formal event to you, but believe me, it's quite the opposite. What Was the Plan for SAD 2024? As I mentioned, each year we travel to different locations in Europe, which requires more planning than simply booking for a couple of people. However, we always succeed with careful advance planning and end up in beautiful cities that allow us to experience a variety of ambiences. This year, our concept for SAD was completely different from the previous city breaks – it was the best one so far. Our lovely manager, Nubia, planned everything for the whole team and, months later,... --- > Phishing attacks cost businesses billions and can significantly harm their reputation. Setting up phishing simulations and training employees can reduce these threats. - Published: 2024-06-17 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/prevent-phishing-attacks/ - Categories: Internet & Security - Tags: business IT security, cyber security, phishing simulation, phishing training, security packages Phishing is still among the most effective cybercrimes in the digital era since it exploits human mistakes to attack whole business networks. Because, phishing emails are very good at looking like real emails, which often leads to major data breaches. The use of psychological strategies such as familiarity, anxiety, and haste makes these emails incredibly powerful. In the case of an attack that succeeds in taking down a whole company's network, it might lead to permanent harm to the company's reputation and the possibility of data ransom demands. Unauthorised access to data, interruptions in company operations, and the compromising of financial and personal information are all possible outcomes of these breaches. Employee Vulnerability to Phishing Attacks Phishing remains a potent threat to organisational security, significantly contributing to data breaches. Alarming statistics reveal that nearly one-third (33. 1%) of users might engage in phishing attempts by clicking on suspicious links or complying with fraudulent requests via email. This behaviour highlights a crucial gap in security awareness among employees. Despite understanding the risks—70% of surveyed working adults admit to risky actions like password reuse or sharing and interacting with emails from unknown senders—many continue these practices, knowingly compromising their organisation’s security. In fact, 95% of these individuals are aware of the dangers yet choose to proceed, highlighting a troubling trend where a significant portion of UK employees willingly undermine their company's safety protocols. A clear misunderstanding of security responsibilities between IT staff and the wider employee base complicates the problem further. 58%... --- > You need a robust business security strategy to keep your data safe. The essential components include risk management, security policies, access control, and more. - Published: 2024-06-14 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-are-the-essential-components-of-a-robust-business-security-strategy/ - Categories: Internet & Security Creating a robust business IT security strategy involves several essential components, each playing a crucial role in protecting the company's data and systems. Think of it as building a fortress to safeguard valuable assets. Why Do Businesses Need A Security Strategy? The primary reason for this is the safety of private data. With a weak security strategy, companies face the danger of exposing private customer data, intellectual property, and other confidential assets as data breaches have become shockingly common. Furthermore, the increasing frequency and sophistication of cyberattacks such as ransomware, phishing, and malware make it critical for businesses to be paying attention and proactive. Using a thorough IT security plan helps protect against these outside risks as well as reduce insider threats—intentional or accidental—that might compromise the integrity of business activities. Key Components for Business Security Strategy Before beginning to implement essential components companies must agree on the following two approaches: Organisational engagement, communication, ongoing improvement, and business continuity. Organisational Engagement and Communication Getting support from all levels of your company will help to guarantee the effectiveness of your security plan. Everyone from senior management to entry-level staff has a shared responsibility for security; so, everyone should know and support the strategy. Engaging all levels guarantees a consistent approach and emphasises the need of security measures. Ongoing Improvements and Business Continuity Regular assessment and update of your security strategy is absolutely vital since security threats are always changing. Also, security should be treated as an ongoing process rather than a... --- > Cyber Essentials are the cornerstone of a cybersecurity strategy. It provides protection against threats, enhances customer trust, and guidance for incident response. - Published: 2024-06-06 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-are-the-core-principles-of-cyber-essentials/ - Categories: Internet & Security With the increasing frequency and sophistication of cyberattacks, investing in robust cybersecurity measures is no longer optional—it's a necessity. We understand the paramount importance of protecting your business from cyber threats, which is why we offer comprehensive cybersecurity services tailored to your unique needs. One such service that forms the cornerstone of our cybersecurity strategy is Cyber Essentials. But what exactly are the core principles of Cyber Essentials, and why should your organisation consider obtaining certification? In this blog post, we'll take a look at the fundamental principles of Cyber Essentials and explore how they can help fortify your organisation's cybersecurity posture. 1. Protection Against Common Threats Cyber Essentials is a cybersecurity framework endorsed by the government, designed to shield organisations of all sizes from a spectrum of prevalent cyber threats. These threats include phishing attempts, ransomware, password guessing attacks, network intrusions, and malware infections. By adhering to the principles outlined in Cyber Essentials, organisations can establish robust defences against these common threats, significantly reducing the risk of falling victim to cyberattacks. 2. Comprehensive Security Assessment Obtaining Cyber Essentials certification entails undergoing a comprehensive security assessment of your organisation's IT systems and processes. This assessment provides a detailed snapshot of your company's cybersecurity posture, identifying areas of vulnerability and potential weaknesses that may be exploited by malicious actors. By gaining insights into your cybersecurity strengths and weaknesses, you can proactively implement remedial measures to bolster your defences and mitigate risks effectively. 3. Guidance for Incident Response In addition to assessing... --- > Businesses must minimise potential risks to the integrity, availability, and confidentiality of data by recognising and managing risks to a business's information. - Published: 2024-05-29 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/it-risk-management/ - Categories: Internet & Security IT risk management has become essential in the digital age, as businesses heavily depend on technology to carry out their crucial operations. As IT systems continue to evolve and become more intertwined with business operations, the potential risks they pose have also grown. Therefore, the primary objective is to minimise potential risks to the integrity, availability, and confidentiality of data by recognising, evaluating, and managing risks to a company's information technology assets. Understanding IT Risks IT risks can arise from a variety of sources, including cyber attacks, data breaches, system failures, and human error. These risks can result in financial losses, damage to reputation, and legal consequences. For instance, the potential consequences of a data breach. Sensitive customer information could be laid bare, resulting in a loss of trust and hefty fines under regulations such as the GDPR. Similarly, if there is a system disruption in a trading platform, it could lead to significant financial losses within minutes. Frameworks and Standards To effectively manage IT risks, many organisations adopt standardised frameworks and best practices such as ISO 27001, NIST, and COBIT. These frameworks provide structured approaches for managing IT risk and ensuring that controls are aligned with the organisation’s risk appetite and business objectives. ISO 27001 focuses on establishing, implementing, maintaining, and continually improving an information security management system (ISMS). NIST (National Institute of Standards and Technology) provides guidelines and standards to help federal agencies and other organisations manage and protect their information systems. COBIT (Control Objectives for Information and... --- > Overall, facial recognition technology has real potential to improve security and speed up operations in various industries but there are fears about data misuse. - Published: 2024-05-23 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/random-technology/the-controversial-lens-of-facial-recognition-technology/ - Categories: Random Technology Facial recognition technology (FRT) is still a hotly debated topic, with applications ranging from law enforcement to retail and personal device security. While technology promises increased security and operational efficiency, growing worries about privacy and possible misuse require a reconsideration of its effects on society. What Are the Concerns Nowadays? Imagine a world in which every move you make could be watched without your knowledge or permission. Privacy is seriously threatened by the widespread utilisation of facial recognition technologies in public areas, therefore creating a surveillance state. Moreover, this technology is not perfect; for women and people of colour especially, it shows larger mistake rates. What impact could these biases have on societal fairness and equality? The risk of discrimination and social injustice is a serious concern as these technologies become more integrated into our daily lives. Beyond privacy and bias, there are fears about the potential for data misuse and the permanent storage of biometric data, which could be accessed by hackers or misused by the authorities. Who's Watching? Key Players Utilising Facial Recognition Technology Consider how at ease you would feel knowing that your favourite retail outlet uses facial recognition to assess your shopping habits or prevent theft. Major technology companies such as Amazon, Google, and Microsoft have made significant investments in the development of advanced FRT systems. This involvement raises serious concerns about consumer privacy and the extent to which large companies should shape the landscape of personal security technology. In the retail industry, companies utilise FRT... --- > Updates in data privacy laws globally and emerging technologies like AI, IoT, and blockchain are reshaping data privacy laws and challenging current legal frameworks. - Published: 2024-05-15 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/data-privacy-laws-and-technological-innovations/ - Categories: Internet & Security Technology and privacy have a more important relationship than they did years ago. Companies are under great pressure not only to follow complicated regulatory frameworks but also to keep trust with their progressively privacy-conscious consumers as sweeping changes in data privacy rules worldwide call for. The key thus is knowing the latest revisions in data privacy regulations, the technological advancements organisations are implementing to maintain compliance and safe consumer data, and how new technologies are impacting data privacy rules. Understanding the Landscape of Data Privacy Laws Driven mostly by the General Data Protection Regulation (GDPR) in Europe and like rules developing elsewhere, the landscape of data privacy laws has witnessed notable changes. These rules provide customers more control over their personal information and punish companies who neglect to protect such data, therefore empowering consumers. Key components of these regulations include: Consent Management: Before gathering, utilising, or distributing customer data, companies have to have clear permission from consumers. Right to Access and Erasure: People have a right to see their personal information and even request removal of it. Data Portability: Consumers can now move their data from one service provider to another more smoothly. Breach Notification: Mandatory reporting of data breaches to regulatory authorities and affected individuals within tight deadlines. How New Technologies are Reshaping Data Privacy Laws Emerging technologies not only challenge existing legal frameworks but also force lawmakers to rethink regulations to better protect consumer privacy in the digital age. The Impact of IoT Devices The growth of Internet... --- > Optimise lead management with SharePoint in CRM. Explore customised workflows, seamless data integration, and collaboration tools for insights and success here. - Published: 2024-05-08 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/how-to-leverage-sharepoint-for-lead-management-in-crm/ - Categories: Products Managing leads efficiently is crucial to the success of any business, and many companies are finding ways to optimise this process through SharePoint. As a robust tool, SharePoint can play a pivotal role in streamlining your customer relationship management (CRM) efforts. Let's dive into practical strategies, customisable workflows, and real-world examples of how SharePoint can enhance your lead management processes. How Can SharePoint Customise Workflows for Effective Lead Management? Customisable workflows are essential to keeping your team focused and organised. SharePoint provides the flexibility to build workflows tailored to your lead management needs: Lead Assignment: Automatically assign leads based on territory, industry, or other predefined criteria. This speeds up the handoff between marketing and sales. Nurturing Processes: Create workflows that nurture leads through automated follow-ups. You can set reminders for your sales team to re-engage at the right time. Lead Scoring: Implement a scoring system that ranks leads according to their engagement levels and potential value. Automating lead prioritisation ensures that your team focuses on the hottest prospects. Approval Workflows: Streamline approval processes with workflows that notify the right stakeholders when a lead moves through specific stages of your sales funnel. What Practical Strategies Enhance Lead Processes in SharePoint CRM? Adopting practical strategies can further refine your lead management approach in SharePoint CRM: Centralised Lead Database: Create a unified database where all lead information is easily accessible to your sales, marketing, and management teams. Document Management: Store and manage key documents such as proposals, presentations, and contracts directly linked to... --- > SharePoint CRM is particularly the right choice for small businesses due to its modular nature. It's versatile and can serve functions across different departments. - Published: 2024-04-22 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/sharepoint-crm-right-small-businesses/ - Categories: Small Business Small businesses in today's fast-paced market are always seeking for new ways to improve efficiency and gain a competitive advantage. SharePoint CRM stands out as a potential solution because to its extensive capabilities designed to simplify data management, improve collaboration, and allow scalability. Is SharePoint CRM Scalable for Small Business Growth? For a small business, the ability to scale operations efficiently is paramount. SharePoint CRM, known for its robust architecture, supports business growth seamlessly. It facilitates the management of increasing volumes of data and more complex operations without the need for frequent system upgrades or replacements. Integration with existing Microsoft products, which many small businesses already use, means SharePoint CRM can expand its capabilities as your business needs evolve, ensuring a smooth scaling process. How Does SharePoint CRM Align with the Unique Needs of Small Enterprises? SharePoint CRM is particularly well-suited to small enterprises due to its modular nature. It can serve varied functions across different departments—sales, customer service, or marketing—making it a versatile tool for small teams. Integration with Microsoft Teams and Office 365 can enhance productivity and ensure seamless communication, critical in a small business environment where flexibility and efficiency are key. Tailored Solutions for Diverse Needs One of the standout features of SharePoint CRM is its high degree of customizability. Small businesses often have unique workflows and processes that standard CRM solutions may not adequately address. SharePoint allows for extensive customization, enabling businesses to tailor the platform to specific requirements, such as custom fields, unique sales processes,... --- > Personalizing your SharePoint workflows for CRM integration involves configuring the SharePoint environment to better support and automate your CRM processes. - Published: 2024-04-22 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/how-to-customise-sharepoint-for-crm-integration/ - Categories: Products Integrating SharePoint with your Customer Relationship Management (CRM) system can streamline your operations, enhance data accessibility, and improve collaboration across your organization. This guide will walk you through the steps needed to customise SharePoint to work seamlessly with your CRM tools, whether you are a beginner or have some experience under your belt. How Can SharePoint Workflows Be Personalised for CRM Integration? Personalizing SharePoint workflows for CRM integration involves configuring the SharePoint environment to better support and automate your CRM processes. Below are key steps and considerations for customising SharePoint workflows to enhance CRM integration: Identify Key CRM Processes: Start by mapping out critical CRM processes that can benefit from automation, such as lead tracking, customer service requests, or sales reporting. Understanding these processes helps in determining which SharePoint workflow customisations are necessary. Use SharePoint Designer: SharePoint Designer is a tool specifically for creating and customising workflows. With this tool, you can design workflows that automatically trigger actions based on specific conditions in your CRM system. For example, you could create a workflow that alerts a sales manager whenever a new high-value lead is entered into the CRM. Integrate Conditional Logic: Conditional logic within workflows allows for actions to be triggered based on specific criteria. This can be particularly useful for CRM processes where different actions need to be taken depending on the type of customer or stage in the sales pipeline. For instance, you might set up a workflow where leads from a particular industry automatically receive targeted marketing... --- > Data management is critical in CRM, and SharePoint offers tools to help like integrated analytics and reporting tools provide insights into customer behaviours. - Published: 2024-04-15 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/sharepoint-crm-solutions-key-features/ - Categories: Products Imagine navigating the vast seas of business data with a powerful, tailored compass—SharePoint CRM is that compass, guiding businesses through the complexities of customer relationship management with precision and ease. The capacity to quickly adapt and respond to customer demands and market changes is not only an advantage but also a need in today's fast-paced business environment. SharePoint CRM embodies versatility, with comprehensive document management, customisable processes, and seamless collaboration options. Whether your business is growing or has already reached its peak, SharePoint will not only meet but exceed your expectations, improving every interaction and strategic choice along the way. What Document Management Features Define SharePoint CRM Solutions? Collaboration is at the heart of SharePoint CRM. The platform integrates seamlessly with Microsoft Office tools like Teams and Outlook, making it a powerhouse for collaborative efforts. Real-time document co-authoring and sharing, combined with communication tools, ensure that teams can work together more effectively, no matter their location. This integration helps in maintaining a unified approach to customer relationship management, ensuring all team members have up-to-date information at their fingertips. SharePoint also promotes collaboration through features like discussion boards and meeting spaces, which encourage active participation and teamwork. How Customisable Are the Workflows in SharePoint CRM Solutions? One of SharePoint CRM’s strongest assets is the ability to customise workflows to match the specific processes of your business. Whether it’s sales, customer service, or marketing processes, workflows can be tailored to automate tasks and ensure consistency across operations. This customisation extends to notifications,... --- > Choosing the best smartwatch in 2024 means considering affordability, functionality and personal activities like physical activity or connection to home devices. - Published: 2024-03-25 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/best-smartwatch-in-2024-affordable-and-premium-options-in-the-uk/ - Categories: Products The UK market offers a wide range of options for consumers looking for the perfect smartwatch that strikes a balance between price and functionality, from premium models to more affordable versions. Here, we'll take a look at the Apple Watch Series and a few other popular options, comparing their specifications, usability, and pricing in the UK market, so you can make a smart choice. What Are The Current Smartwatch Prices? Apple Watch Series 9 With a price starting at £379, the Apple Watch Series 9 sits at the higher end of the market. It justifies its premium pricing with cutting-edge technology, seamless integration with the iOS ecosystem, and a comprehensive suite of health and fitness tracking features. It's the ideal option for those who value advanced functionality and are willing to invest in a high-quality wearable. Apple Watch Ultra 2 From £799. This device is designed for adventurers and sports enthusiasts who require durability and advanced features like enhanced brightness and outdoor functionality. Its premium price reflects its specialised capabilities. Apple Watch SE 2 Starts at around £219. This model serves as an accessible entry into the Apple Watch ecosystem, ideal for newcomers or those seeking essential smartwatch capabilities without the higher cost of more advanced models. Fitbit Charge 6 Close to £129. As a budget-friendly fitness tracker, the Charge 6 is perfect for users focused on health and fitness data, offering substantial functionality at a lower price point compared to full-featured smartwatches. Oura Ring About £229. The Oura Ring... --- > Cloud computing is reshaping industries globally. Cloud solutions offer data storage, cutting-edge analytics and machine learning for more informed decision-making. - Published: 2024-03-18 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/cloud-computing-common-uses/ - Categories: Products - Tags: sharepoint Imagine a world, where your computer's capabilities are not restricted by its physical components. In this world, businesses can instantly scale their operations without requiring major investments. Moreover, critical data can be securely accessed from any place in the world. Indeed, this is not the stuff of science fiction. Instead, it is the reality that has been ushered in by cloud computing. Cloud computing, in today's tech-driven landscape, goes beyond simply shuffling bits and bytes across the ether. In this article, we look into the vast world of cloud computing, uncovering its role in enhancing efficiency, promoting agility, and fostering continuous innovation. By exploring its various uses, ranging from data storage and disaster recovery to machine learning and more, we will demonstrate the significant influence of cloud computing on our everyday lives and the global business ecosystem. How Does Cloud Computing Revolutionise Data Storage and Backup? Gone are the days of worrying about losing important files or running out of hard drive space. Cloud computing offers cost-effective storage solutions that not only secure your data against loss but also make it accessible from anywhere in the world. Services like Google Drive and Dropbox are great examples, allowing individuals and businesses to store, share, and manage their files in the cloud. Scalability and security are especially crucial for businesses that handle large volumes of sensitive data, ensuring continuity even in the face of disasters. What Role Does the Cloud Play in Software as a Service (SaaS)? Software as a Service, or... --- > The best practices for businesses using Microsoft 365 for accounts include installing robust security and regularly review and update service account configurations - Published: 2024-03-06 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/office-365-service-accounts-best-practices/ - Categories: Products Service accounts are key to Office 365's functioning, helping to automate processes, manage data, and improve overall productivity. However, maximising the potential of service accounts requires careful configuration, maintenance, and strong security measures. In order to maximise productivity and security, we will go over the top ways to configure service accounts in Office 365. What Are Office 365 Service Accounts, and Why Are They Important? Office 365 service accounts are dedicated identities used for automated processes and system interactions within the Office 365 environment. They play a pivotal role in executing various tasks such as email automation, data synchronisation, and application integrations. Service accounts streamline workflows, reduce manual intervention, and enhance operational efficiency across diverse business functions. Standalone Managed Service Accounts Standalone managed service accounts are individual accounts managed at the domain level. They provide a single identity for services running on a single server, simplifying management and enhancing security. Group-Managed Service Accounts Group-managed service accounts provide a single identity for multiple servers within a domain. Leveraging Active Directory groups, they streamline management across distributed environments and ensure consistent security configurations. Virtual Accounts Virtual accounts are dynamically created by the Windows operating system to simplify service account management for services running on a single server. They eliminate the need for explicit account management by providing a built-in mechanism for accessing network resources. How Can You Effectively Configure and Manage Service Accounts? Role-Based Access Control (RBAC): Implement granular permissions based on the principle of least privilege to restrict access to essential... --- > Office 365 is your business’s gateway to productivity, collaboration, and secure data management. This tool streamlines business tasks in the modern workplace. - Published: 2024-02-16 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/office-365-comprehensive-guide/ - Categories: Internet & Security With digital transformation driving company change, Office 365 stands out as a symbol of innovation, collaboration, and productivity. So, how does Office 365 function, and what is it anyway? At its core, Office 365 is a collection of Microsoft's most powerful products, offered through a cloud-based platform aimed at supporting both organisations and people. This guide explores Office 365 in detail, including its features, components, and the many ways it supports modern business operations. What Exactly is Office 365 and What Does It Include? Office 365 is more than a suite of Microsoft’s productivity tools; it’s a robust cloud-based platform designed to empower businesses and individuals with a wide range of applications and services. It integrates familiar applications like Word, Excel, and Outlook with powerful cloud services including OneDrive, SharePoint, and Microsoft Teams, facilitating collaboration, communication, and data management. Core Applications and Services: Microsoft Word, Excel, and PowerPoint: Offer traditional document, spreadsheet, and presentation creation with advanced features for real-time collaboration. Outlook: Provides comprehensive email and calendar management. OneDrive: Ensures secure cloud storage and file sharing. SharePoint: Facilitates intranet and content management for teams. Microsoft Teams: Acts as the central hub for teamwork with chat, video conferencing, and collaboration tools. These applications and services are seamlessly integrated, allowing for an unparalleled productivity ecosystem accessible from anywhere, on any device. How Does Office 365 Function in the Cloud? Office 365’s cloud infrastructure is the backbone of its functionality, enabling users to access data and applications from anywhere, at any time. This... --- > Automated incident response is the use of technology, such as AI and security orchestration, to detect and mitigate cyber threats with minimal human intervention. - Published: 2024-02-14 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-is-automated-incident-response/ - Categories: Internet & Security In today's digital landscape, the security of our information is critical, especially with the constant threat of cyberattacks. Automated incident response is an effective weapon in this ongoing battle, dramatically enhancing businesses' ability to identify, analyse, and mitigate security issues rapidly. Businesses can use modern technologies such as machine learning, artificial intelligence, and orchestration tools to not only respond to problems in real time, but also identify future dangers before they escalate. Is Automated Incident Response the Future of Cybersecurity? In today's world, where threats change quickly, the old way of responding to incidents doesn't always work. Manual processes can be time-consuming, prone to errors, and unable to keep pace with the speed and sophistication of modern cyberattacks. In contrast, automated incident response offers a glimpse into the future of cybersecurity, where organisations can leverage technology to enhance their defence mechanisms and adapt to emerging threats in real-time. How Can Automation Speed Up Incident Detection and Mitigation? One of the most significant advantages of automated incident response is its ability to accelerate the detection and mitigation of security incidents. By automating repetitive tasks and leveraging machine learning algorithms, organisations can analyse vast amounts of data in a fraction of the time it would take a human analyst. a scenario where a large e-commerce company experiences a sudden surge in unusual transactions on its platform. Without automated incident response, it might take hours or even days for the security team to detect and address the issue manually. However, with automated incident... --- > To create a SharePoint site and subsite, go to SharePoint home, click "Create site," select the site type, and then "New Subsite" under settings to add a subsite. - Published: 2024-02-13 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/how-to-create-sharepoint-site-and-subsite/ - Categories: Products - Tags: sharepoint Microsoft SharePoint is a pioneer in the field of online workspace creation, allowing teams and businesses to build interactive and collaborative environments. In this article, we will go over the key steps for creating SharePoint sites and subsites on the SharePoint Online platform. Understanding how to create a site and a subsite is critical when establishing a new project hub, departmental site, or specialised workplace for your team. Creating SharePoint Site Sites in SharePoint serve as containers for content, providing a centralised location for teams to collaborate, share documents, and communicate. Each site has its own unique URL and can be customised with various features and permissions. Step 1: Accessing SharePoint SharePoint can be accessed through various channels, depending on your organization's setup. Here are some common methods: SharePoint Online (Microsoft 365): If your organisation uses Microsoft 365, you can access SharePoint Online using your Microsoft 365 credentials. Simply navigate to the SharePoint homepage via your web browser and log in using your credentials. Select the Microsoft 365 App Launcher and then select SharePoint. SharePoint On-Premises: If your organisation hosts SharePoint on-premises, you'll need to access it through your organisation's network or VPN. The process may vary depending on your organisation's setup, so consult your IT department for guidance. Step 2: Creating a New Site and Choosing Type Once you're logged in to SharePoint, from your SharePoint homepage, select + Create site. There are 2 site options to choose from: Team Site: Ideal for teams collaborating on projects, a Team... --- > Stay safe during Black Friday online shopping by keeping on secure websites, connecting to secure networks, using VPNs, and updating your security software often. - Published: 2024-02-13 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/how-to-stay-safe-online-during-black-friday-sales/ - Categories: Internet & Security - Tags: online safety Black Friday is a time when the digital marketplace buzzes with activity, offering a variety of deals that are hard to resist. However, this heightened online traffic also signals a feast for cybercriminals, aiming to exploit the unwary shopper. Ensuring your online safety during these sales is paramount. This guide outlines strategies for protecting your personal information, identifies common cyber threats, offers tips for secure payment transactions, and provides steps for a safe and private shopping experience. How Can I Protect My Personal Information When Shopping Online on Black Friday? Protecting your personal information starts with practicing good digital hygiene. Use strong, unique passwords for all your online accounts, and consider using a password manager to keep track of them. Enable two-factor authentication (2FA) for an added layer of security. Be mindful of the personal information you share. Only fill out the necessary details for your purchases and always verify the legitimacy of the website you're shopping from. What Are the Common Cyber Threats to Watch Out for During Black Friday Sales? During Black Friday, the rush to grab the best deals can often lead to lapses in vigilance, making shoppers more susceptible to cyber threats such as: Phishing Scams: These involve fraudulent emails or messages that mimic reputable entities to steal personal and financial information. Fake Websites: Cybercriminals create counterfeit websites that mimic legitimate retailers to capture your sensitive data. Unsecured Connections: Shopping over public Wi-Fi can expose your data to cyber snoops. Malware and Ransomware: These malicious programmes... --- > SharePoint is a cloud-based collaboration platform that allows organisations to store, manage, and share documents encouraging seamless work flow between teams. - Published: 2024-02-01 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/what-is-sharepoint-and-how-does-it-work/ - Categories: Products - Tags: sharepoint Microsoft created SharePoint, a potent collaboration platform that enables businesses to streamline their workflows, enhance communication, and increase productivity. In this blog post, we'll explore the core features and functions of SharePoint, discuss its suitability for various business needs, and examine real-world scenarios where SharePoint shines. What Are the Core Features and Functions of SharePoint? The primary goal of Microsoft SharePoint is to allow collaboration, document management, and a variety of other related functions within businesses. SharePoint aims to provide a centralised platform for teams and employees to collaborate, share information, manage documents, and automate numerous business operations. While we cover the main capabilities here, we will subsequently explain other capabilities based on different business needs and how to use SharePoint to facilitate effective document management and collaboration. 1. Document Management and Collaboration SharePoint allows users to store, organise, and share documents. It supports real-time collaboration, version control, and document check-in/check-out features. 2. Sites and Subsites Users can create sites for specific projects or teams, and each site can have its own subsites, which are like subdirectories with their own unique permissions and settings. 3. Lists and Libraries SharePoint offers the ability to create lists for storing and displaying data in many ways and libraries for document storage, both of which can be customised and configured with various settings. 4. Workflow Automation SharePoint enables the automation of business processes with built-in workflows, which can be used for tasks like document approval or issue tracking. 5. Integration with Microsoft Office SharePoint... --- > CRM is essential for business as it helps manage customer relationships, streamline processes, and improve sales, leading to better customer retention and business growth. - Published: 2024-01-23 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/crm-essential-business/ - Categories: Internet & Security - Tags: crm for businesses, crm for small businesses, crm system uk, crm systems In an age where business dynamics are rapidly evolving, the mastery of customer relationships has become a decisive factor for success. But why is the adoption of CRM crucial for businesses across all industries? Overall, Customer Relationship Management (CRM) systems are at the forefront of this transformation, serving as the linchpin for enhancing customer experiences, propelling sales growth, and nurturing long-standing loyalty. However, CRM not only simplifies customer management but also offers tailor-made features suited to unique business needs. Whether it's a CRM system for a small business or more extensive CRM for businesses at large, these systems are designed to scale with your growth. There are various CRM systems that can harness data-driven insights to make informed decisions, ensuring they stay ahead in a competitive market. Such as Hubspot, Sales Force, and Microsoft Dynamics CRM. Why Is CRM Crucial for Business Success? CRM solutions go beyond standard software features; they represent a deliberate initiative to master client relationships. With the ability to combine consumer data into a centralised storage space, businesses have greater control over client experiences, streamline interactions, and drive growth. In today's business battleground, client pleasure is essential, and a powerful CRM system is the definition of competitiveness. These sophisticated systems are instrumental in deciphering customer needs, meticulously tracking interactions, and forecasting future behaviours. Such capabilities are vital for forging durable relationships and guaranteeing the long-term viability of a business. A strong CRM helps businesses get through tough times by making it clear what customers want, building... --- > IT consultants are crucial to modern businesses by implementing strategic planning, where they assess, analyse and better a company's technological infrastructure. - Published: 2024-01-09 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-is-an-it-consultant/ - Categories: Internet & Security - Tags: it consult london, it consultancy, it consultant, it consulting company, it consulting service, it service What Does an IT Consultant Do? An IT consultant, often part of a specialised IT consulting company, plays a multifaceted role in aligning technology with business objectives. Their responsibilities span from strategic planning, where they assess and analyse a company's technological infrastructure, to recommending and implementing solutions tailored to specific business needs. For example, they might guide a retail business in selecting and integrating a new e-commerce platform, enhancing online sales and customer engagement. Additionally, IT consultants manage technology projects, ensuring efficient execution and minimal disruption. They also train in-house staff, providing essential knowledge transfer and support. In some cases, their role extends to ongoing IT support consulting, offering businesses expert guidance and problem-solving capabilities on a continuous basis. How Can an IT Consultant Benefit Your Business? Incorporating IT consultancy services into your business strategy can yield transformative results. IT consultants bring a wealth of expertise, particularly beneficial for businesses without extensive in-house IT capabilities.   They provide tailored recommendations on technology investments, ensuring your business stays competitive in a rapidly evolving digital landscape. These experts are critical in optimising operational efficiency, identifying redundancies, and implementing solutions that streamline processes. Their role in enhancing cybersecurity is invaluable, as they design and enforce robust security protocols to protect your business from cyber threats. Furthermore, IT consultants can help manage and reduce IT-related costs, identifying areas where technology can replace costly manual processes. Their outside perspective is also crucial for innovation, as they bring fresh ideas and insights that internal teams might... --- > Examples of cloud computing solutions include services like Microsoft 365, Microsoft Azure, Google Cloud, and Dropbox for storage, data analysis, and computing. - Published: 2024-01-09 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/examples-of-cloud-computing-solutions/ - Categories: Internet & Security Cloud computing has evolved as an essential element of modern business, providing a wide range of scalable, efficient solutions that are reshaping sectors. So we delved into a variety of real-world examples to demonstrate cloud computing's critical role in industries such as healthcare, finance, e-commerce, and others. We can see how organisations are leveraging this technology for data management, scalability, and cost-efficiency, as well as how it is reinventing customer experiences, streamlining operations, and enabling remote work. Healthcare: Revolution of Patient Care In healthcare, cloud computing is a game-changer. It enhances patient care, improves data management, and facilitates ground-breaking research. Electronic Health Records (EHRs) on cloud platforms, like those adopted by the Cleveland Clinic, offer real-time, location-independent access to patient data. This technological leap is vital for telemedicine, enabling remote diagnostics and consultations, thereby expanding healthcare accessibility. Cloud computing also accelerates research. For instance, cloud platforms facilitate genomic sequencing, driving advancements in personalised medicine. These platforms handle vast datasets efficiently, speeding up the research process and aiding in the development of targeted treatments. Finance: Ensuring Security and Scalability The finance industry benefits greatly from the enhanced security and scalability offered by cloud computing. Major financial institutions, like JPMorgan Chase, use cloud technologies for improved data analytics and customer service. The cloud's ability to scale allows financial organisations to efficiently manage large volumes of transactions, while robust security features ensure the protection of sensitive financial information. Additionally, in the fintech sector, start-ups are leveraging cloud services to provide agile and innovative... --- > Businesses can spot an SEO scam by looking for unrealistic promises, vague strategies, high-pressure sales tactics, and a lack of transparency or verifiable results. - Published: 2023-11-21 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/spotting-seo-scams-funny-eye-opening-example/ - Categories: Internet & Security In the wild world of search engine optimisation (SEO), there are many players, each promising the moon and the stars in terms of online visibility and traffic. But beware, for among these players lurk the honey badgers of SEO—scammers who promise much but deliver little, if anything at all. To illustrate the point, let's dive into a rather amusing yet instructive incident that recently transpired. The Honey Badger Scam: A Hilarious Encounter Thomas, the founder of Lucidica, was approached by Scammer via Whatsapp, who promised an astronomical increase in website traffic and a top-page ranking on search engines. Sensing something amiss, Thomas decided to play along and asked Scammer an intentionally absurd question: "What characteristics of a honey badger could you link to our IT support, do you think? and would you be able to write a blog post about it? ” To everyone's surprise, Scammer, without missing a beat, sent over an article titled "How the Characteristics of the Honey Badger Are Reflected in LUCIDICA's Patterns of Offering Its IT Services. " In a twist worthy of a comedy sketch, Scammer, completely oblivious to the joke, proudly presented his masterpiece: an article linking the tenacity of honey badgers to IT support—a topic as related as ketchup to quantum physics. Despite the absurdity, Scammer awaited approval like a chef anticipating applause for a bizarre dish. Meanwhile, Tom, having served the scammer a slice of his own nonsensical pie, couldn't help but chuckle at the situation. Scammer, lost in his own... --- > Lucidica compares Chat GPT to human writing skills - although an AI robot, its creative circuits are firing on all cylinders, giving us humans a run for our money. - Published: 2023-11-21 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/chatgpt-vs-human-competing-for-the-creativity/ - Categories: Internet & Security - Tags: chatgpt, technology In an era where digital craftsmanship shapes our world, a plethora of online software platforms and tools emerge as the new artisans, tirelessly sculpting the landscape of business efficiency and productivity. These digital companions are not just tools; they are extensions of our creativity and problem-solving prowess, reinventing how we approach and complete tasks. In the middle of this revolution in technology, artificial intelligence has emerged as a ground-breaking new aspect of our lives. A witness to this progress is the AI on platforms such as ChatGPT, which provides a fusion of vast internet-based knowledge, unrestricted creativity, and lightning-fast responsiveness. This is more than simply technology; it's a collaboration that breaks down barriers, converting difficult assignments into simple victories and elevating the commonplace to the spectacular. Our efforts as humans may appear almost insignificant in such a world. The accomplishments made possible by ChatGPT's virtual hands frequently surpass our own, presenting an image of near-superhuman ability as well as efficiency. While concrete statistics may elude us, the murmurs in articles and news stories hint at an intriguing question: Could ChatGPT one day step into roles traditionally held by humans? This growing speculation isn't baseless; it's a testament to the extraordinary potential of ChatGPT. Its abilities are not just a leap forward; they are, in many ways, a leap beyond—ushering in an era where the lines between human ingenuity and artificial intelligence become beautifully, and perhaps startlingly, blurred. Among these philosophical speculations about AI's rising ability, we at Lucidica couldn't resist... --- > Use Microsoft 365 Copilot by integrating it into apps like Word, Excel, and Teams to automate tasks, generate content and analyse data with AI-driven insights. - Published: 2023-11-07 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/how-to-use-microsoft-365-copilot-for-work/ - Categories: Internet & Security - Tags: business, copilot for work, microsoft 365 copilot, office 365, productivity Microsoft 365 Copilot is an advanced digital assistant designed to enhance workplace productivity and efficiency within the Microsoft 365 suite of applications. This tool utilises next-generation artificial intelligence capabilities to assist users in real-time as they engage with tasks such as document creation, data management, and communication. In this guide, we’ll explore how to obtain and use Microsoft 365 copilot for work. What is Microsoft 365 Copilot? At its core, Microsoft 365 Copilot is built upon the Bing Chat Enterprise platform, which ensures that all data processing and interactions uphold the stringent security, privacy, and compliance standards set by Microsoft. One of the standout features of Microsoft 365 Copilot is the Microsoft 365 Chat. This functionality harnesses the power of AI to analyse an extensive range of user data, including emails, meetings, chats, and documents, along with information available on the internet. By doing so, it provides users with relevant insights, solutions, and suggestions tailored to their current tasks and challenges. Moreover, Microsoft 365 Copilot is not a standalone application but is seamlessly integrated into the Microsoft 365 suite. This means users can access its capabilities within familiar applications such as Word, Excel, PowerPoint, Outlook, Teams, and others, ensuring a unified and enhanced user experience across the platform. How to Use Microsoft 365 Copilot Especially for businesses, Microsoft Copilot emerges as a transformative tool, seamlessly integrating with various productivity apps to simplify and enhance everyday tasks. Whether it's drafting documents in Word, analysing data in Excel, or orchestrating meetings in... --- > Seamlessly integrate a CRM system using SharePoint and Office 365 tools. Elevate customer relationship management with other platforms for optimised business growth. - Published: 2023-10-24 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/how-to-guides/how-to-set-up-a-crm-using-sharepoint/ - Categories: How-To Guides - Tags: business, CRM, microsoft office, sharepoint In today's competitive business scene, good Customer Relationship Management (CRM) is more than simply a tool—it's the lifeline that nurtures long-term relationships with clients and drives success. As the digital world reshapes the way we do business, integrating CRM with familiar and robust technologies is more than a luxury; it's a strategic advantage. Recognising the critical role that a well-integrated CRM can play in a company's success, we're exploring how to build up a CRM using SharePoint and Microsoft's Power Automate. . What To Consider Before Setting Up a CRM Diving headfirst into setting up a CRM without a plan is akin to sailing without a compass. It's essential to anchor your strategy by evaluating key elements beforehand: Define Your Objectives What do you wish to achieve with your CRM? Whether it's tracking sales leads, monitoring customer feedback, or managing support interactions, having clear goals will guide your setup process. Data Assessment Understand the nature and structure of the data you'll be handling. This will determine how you design lists, libraries, and metadata in SharePoint, ensuring that the system is intuitive and efficient. User Experience Consider who will be using the CRM. An interface tailored to its users, whether they are sales representatives, customer support agents, or managers, can greatly enhance user adoption and effectiveness. Integration with Existing Systems Evaluate which of your current tools and systems need to be integrated with the CRM. This ensures data consistency and avoids unnecessary duplications. Taking the time for these considerations ensures that... --- > Lucidica, a London-based IT support specialist branch, organises an annual team-building trip away to boost workplace connections and productivity. - Published: 2023-09-27 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/lucidica-strategy-away-day-2023/ - Categories: Small Business - Tags: business, technology Lucidica's Annual Strategy Away Day (SAD) isn't just another day on the calendar. It's a tradition, a ritual, and most importantly, a key tool for our business growth. Having held this special event many times in the past, each year it has grown to become an integral part of our company's ethos. Located strategically outside of London, it's a day where our entire team gathers for an overnight stay, stepping away from the usual work environment, phones, and emails. Why SAD Is So Crucial For Lucidica For businesses aiming to achieve growth and harbour ambition, the Strategy Away Day serves multiple purposes. At Lucidica, we've found it to be: A Time for Reflection and Forecasting: The team gets the chance to look back at the year's accomplishments and discuss future plans. It's also an opportunity to set goals, not just for the company but for individuals as well. Building Strong Relationships: Though we operate in an open-plan office and are a close-knit team, there's something unique about spending quality time away from work. It solidifies our bonds, allowing us to work more efficiently during challenging times. Transparency and Open Discussions: Our SAD provides an open platform where company finances, growth plans, and targets are shared. It's a transparent approach that not only keeps everyone informed but also helps get everyone on board with the company's vision. Training, Learning, and Fun: Beyond the serious business discussions, the day is also packed with fun activities, icebreakers, and unique presentations. From playful trading... --- > Create an IT budget by assessing business needs, allocating costs for hardware, software, security, and support, prioritising expenses alligning with company goals. - Published: 2023-09-20 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/how-to-guides/how-to-create-an-it-budget/ - Categories: How-To Guides - Tags: business IT, IT budget, IT expenses The technical landscape is ever-changing, making it critical for organisations of all sizes to have a solid IT budget. This not only keeps operations running smoothly, but it also ensures that you're ready for future improvements. Here's a step-by-step method for creating a complete IT budget. 1. Understand Your Organisation Goals Start by aligning your IT budget with the organisation's objectives. Whether it's expansion, increasing efficiency, or security, your budget should reflect these goals. Collaborate with other departments to get insights into their technological needs. 2. Review Past Expenditures Analyse previous IT budgets and actual expenses to identify patterns. Recognise any areas of overspending, unforeseen costs, or areas where budgeting was excessive. 3. Inventory Current IT Assets List all hardware, software, licences, and subscriptions currently owned. Note the lifespan and expected replacement date for each asset. Understand the maintenance costs associated with current assets. 4. Forecast Future Needs Predict upcoming technological needs based on the organisation's goals. Account for software upgrades, the replacement of obsolete hardware, and potential new projects. Keep an eye on industry trends and upcoming technological advancements that might benefit your business. 5. Prioritise Spending Not all IT expenses are of equal importance. Identify and prioritise critical projects or items that need immediate attention. Factor in ROI. Consider which investments will offer the best return in terms of efficiency, productivity, or revenue. 6. Plan for Unexpected Costs Technology is unpredictable. Allocate a contingency fund for unexpected IT expenses like urgent repairs, security breaches, or unscheduled software updates.... --- > Game-changing features of the iOS 17 update; from personalised contact cards and a full-screen experience to enhanced FaceTime and innovative accessibility tools. - Published: 2023-09-19 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/best-features-of-ios-17/ - Categories: Products - Tags: apple, ios 17, technological products, technology Apple has introduced plenty of new, user-focused features with the release of iOS 17, which promise to alter the way we interact with our iPhones. In order to respond to the needs of our consumers, we selected and compiled the most useful features of iOS 17. Let's see what the world has to offer! Here is a deep look at what's new and noteworthy: 1. Personalised contact card Create a unique Contact Card with your favourite photo or Memoji. Add a font that speaks to you and some eye-catching colours to further personalise it, so that each time your contacts interact with you, they see a little bit of you. 2. Let your friend know when you arrive safely When you reach your destination, such as your home, Check-In immediately lets your friend or relative know. It checks in with you if you stop moving forward, and if you don't react, it gives your friend useful information like your location and the state of your iPhone's cell service. Every piece of shared information is end-to-end encrypted. 3. Catch up and swipe to reply A new catch-up arrow enables you to quickly access the initial message in a conversation that you haven't seen yet. Additionally, you can now reply to any message by swiping to the right. 4. A new way of sharing and viewing locations From the plus button in iMessage, you can share your location or ask a friend for their location. View a location instantly within your conversation... --- > Disaster recovery ensures business continuity by restoring IT systems and data after disruptions, protecting against financial loss, downtime, and cyber threats. - Published: 2023-09-11 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-is-disaster-recovery-why-is-it-important-for-businesses/ - Categories: Internet & Security - Tags: data backup, disaster recovery, it support london Businesses in today's highly technological and interconnected world confront a wide variety of risks that could damage their systems and information. The importance of having a thorough disaster recovery plan in place, ready to respond to everything from natural catastrophes to cyberattacks, has never been more crucial. In our blog post, we’ll try to clarify the idea of disaster recovery. We are going to break it down, discuss why it is so important, and give you some advice on how to establish a sound plan to protect your organisation from unexpected disasters. So, let's dive right in! What Is Disaster Recovery? Disaster recovery (DR) refers to a set of processes, policies, and procedures designed to ensure the continuity and quick recovery of critical business operations and data in the event of a disruptive incident. These incidents can range from natural calamities like earthquakes, hurricanes, or floods, to technological crises such as data breaches, hardware failures, and cyberattacks. The primary objective of disaster recovery is to minimise downtime, data loss, and financial losses, enabling businesses to resume their operations swiftly and efficiently. Why is Disaster Recovery Important? Disaster recovery is of utmost importance due to its multifaceted benefits. It minimises downtime, preventing revenue loss, missed opportunities, and reputation damage. By safeguarding data assets through regular backups and secure storage, critical information can be swiftly restored in the face of compromise. Furthermore, it aids in complying with industry regulations, avoiding legal consequences. Maintaining customer trust is paramount, as service disruptions can erode... --- > Data backup is the process of copying and storing data for protection, while disaster recovery is a broader strategy that restores IT systems after a failure. - Published: 2023-08-30 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/what-is-data-backup-disaster-recovery-whats-the-difference/ - Categories: Products Data backup and recovery, as well as disaster recovery, are essential concepts in information technology and data management. They are all about keeping data safe and getting it back in case something happens that could cause data loss or system failure. Let's explore each of these concepts and their differences: What is Data Backup? Data backup refers to the process of creating copies of important data and storing them in a separate location from the original data. The purpose of backups is to have a secure and recoverable version of the data in case the original data is lost, corrupted, or inaccessible due to hardware failures, accidental deletions, malware attacks, or other unforeseen events. What is Data Recovery? Data recovery is the process of restoring the backed-up data to its original state or a functional state after data loss or corruption. When data is lost or becomes inaccessible, the data recovery process involves retrieving the data from backups and restoring it to the appropriate location or system. In summary, data backup involves making copies of data for safekeeping, while data recovery involves restoring data from those backups when needed. What is Disaster Recovery? Disaster recovery (DR) is a broader and more comprehensive approach to dealing with a major system failure or catastrophic event that impacts the entire IT infrastructure. Disasters (such as earthquakes and floods), hardware malfunctions, power outages, cyberattacks, and other events that significantly disrupt daily operations are just a few examples of the many potential causes of disasters.... --- > Mobile app developments in 2023, from Samsung Health, IKEA place and Talkspace. All integrate advanced technological features like blockchain and AI technology. - Published: 2023-08-14 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/random-technology/mobile-app-development-trends-in-2023/ - Categories: Random Technology Hey there, tech enthusiasts and curious minds! Get ready to dive into the thrilling world of mobile app development. The year 2023 has been a roller coaster, and in the tech world, things have never been more exciting. Here's a glimpse of what's shaking up the mobile app landscape and some real-world examples of how these trends are coming to life. 1. 5G Technology Alright, who hasn't heard of 5G by now? It's finally here, and it's more than just hype. Imagine downloading a full HD movie in seconds or playing multiplayer games with zero lag. That's 5G for you, and it's making our apps run like a dream. Cloud Gaming Apps: Platforms like NVIDIA's GeForce Now utilise 5G speeds to provide seamless cloud gaming experiences on mobile devices. 2. Wearable and Foldable Devices Integration Now, this is cool. We're talking smartwatches, fitness trackers, and even foldable phones. Apps that play nice with these gadgets are changing the game. Ever wanted to see how a new watch looks on your wrist without buying it? Well, there's an app for that. Samsung Health: Integrates with Samsung's wearable devices, providing real-time health tracking. It Syncs with Samsung's wearable devices to provide detailed health statistics, track workouts, and offer personalised insights. Google Maps for Foldable Devices: Enhanced for foldable screens, offering a more immersive navigation experience. 3. AI and Machine Learning If you've ever wondered how Netflix knows exactly what you want to watch next, that's AI in action. In 2023, artificial intelligence... --- > Strengthen your password by using a minimum of eight characters with a mix of letters, numbers, and symbols. The more variety and length, the better its security. - Published: 2023-08-01 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/top-tips-for-choosing-a-secure-password-that-you-wont-forget/ - Categories: How-To Guides, Internet & Security When it comes to online safety, one of the most important aspects is creating strong, secure passwords. We live in a digital age where much of our personal and financial information is stored online. This means that password protection has a significant role in safeguarding our digital identities. Cybercriminals are becoming increasingly sophisticated, and weak passwords can make you an easy target. As such, it's crucial to take password creation seriously and follow best practices to ensure maximum security. The following tips offer a detailed guide on how to create robust, secure passwords to help you stay protected in the online realm. There are various principles to consider while creating a strong password. Essentially, when creating a secure password, we must remember the first six general criteria. In addition, we provide more ideas for making your accounts more secure against online threats in this blog article! 1-Length is essential  If the site allows it, your password should be at least 12 to 16 characters long. The longer your password, the more difficult it will be to guess or brute-force it. 2-Mix things up Make use of a mix of uppercase and lowercase letters, numerals, and special characters. This raises the complexity of your password and makes it more difficult to hack. 3-Avoid displaying clear personal information Don't utilise obvious data like your name, birth date, or common words. These are the first options an attacker will consider. 4-Avoid using commonly used passwords Such as "password", "123456", or "qwerty". They are... --- > Windows 365 offers a simplified, fixed-cost cloud PC experience, while Azure Virtual Desktop provides a more flexible, scalable virtual desktop infrastructure. - Published: 2023-07-18 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/remote-desktop-solutions-windows-365-cloud-pc-and-azure-virtual-desktop/ - Categories: Internet & Security, Products - Tags: business, cloud pc, cloud services, cloud virtualisation, microsoft Are you feeling overwhelmed with the many options for remote desktop solutions out there? Do you want to learn more about Windows 365 Cloud PC and how it compares to other solutions? Look no further, as we are here to explain everything you need to know about Windows 365 and how it differs from Azure Virtual Desktop. First, let's dive into what Windows 365 is. It's a new cloud-based service that enables you to stream a virtualised Windows desktop from Microsoft Azure cloud infrastructure to any device with an internet connection. With this service, you can access your Windows desktop and all its applications, files, and settings from any device, including a PC, Mac, iPad, or Android tablet. This means you can work from anywhere, using any device without having to carry your physical computer with you. When you subscribe to Windows 365, you will have access to a virtual machine (VM) running on the cloud that is dedicated to you. This means that you have your own isolated and secure environment that is not shared with other users. You can choose the size of the VM that best fits your needs, including the amount of CPU, memory, and storage. Windows 365 is ideal for businesses and individuals who need to access their Windows desktop from different devices and locations. For example, if you work from home but need to access your work computer, you can use Windows 365 to stream your work desktop to your home PC or laptop.... --- > Backing-up data, encrypting information, and other methods can keep your business cyber secure. Stay safe from cyber threats by following our easy security tips. - Published: 2023-05-30 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/how-do-i-make-my-business-cyber-secure/ - Categories: Internet & Security - Tags: business, cyber crime, security, technology In the modern world, having an online profile and storing data virtually is common practice for UK businesses. It is therefore imperative that we take action to protect our online data in the same way we would as locking the front door or chaining up a bike. Leaving sensitive information vulnerable to cyber-attacks can cause economic, reputational, and operational damage to your systems. But worry not, there are numerous ways to tighten up your cybersecurity which are easy to implement and won’t cost a fortune, so read on to learn how you can make your business secure online. 1. Back-Up Data Firstly, you want to be consistently backing up all your data, files and information either onto cloud-based servers or external hard drives. This is a straightforward way to protect your business because even if the worst happens and a cyber-attack is successful, you will still have access to your perfectly preserved data. The more places your files are stored, the better. Just make sure you back up regularly as you don’t want to be left with month-old information that is of no use if you lose your originals. 2. Use Strong Passwords As a free way of protecting your accounts, using passwords to your advantage is key. Create strong, unique, and long passwords for each of your accounts or devices to ensure no unauthorised persons are able to access your information. You could even use a reputable password management tool to make it easier to remember your various passwords,... --- > Small businesses are vulnerable to cyber attacks like phishing and data breaches due to their lack of cybersecurity. IT support can improve business security. - Published: 2023-05-17 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/are-small-businesses-vulnerable-to-cyber-attacks/ - Categories: Internet & Security With approximately 43% of cyber breaches and attacks involving small businesses in the UK, it is more important than ever to ensure your data is protected and information does not get into the wrong hands. In the modern world of business, keeping information cyber secure is as important as locking your front door. Cybersecurity and IT support can help protect your systems and deter cybercriminals from targeting your organisation. Here, we’ll cover how small businesses are vulnerable to cyber-attacks and the prevention methods you can put in place to ensure your business is as protected as it can be. How Are Small Businesses Vulnerable To Cyber Attacks? When it comes to cyber-attacks, criminals will typically seek systems with the most vulnerabilities in them as they are ultimately easier to breach. Small businesses may often think they won’t be targeted due to the size of their company compared to global corporations with more money and assets. However, this is where they are wrong. As small businesses fail to have the proper protection tools in place, cybercriminals are then more likely to attack their systems. It is therefore essential to have the right software, processes, and education about cyber-attacks in companies of any size, including small businesses and startups. Impacts Of Cyber Attacks On Small Businesses If a cyber attack is successful, there are various negative impacts it could have on your small business. Some of the most common consequences of cyber-attacks are outlined below to give you a better understanding of... --- > Cloud virtualisation enables secure, flexible, and scalable remote access to work resources from anywhere, across industries like healthcare and manufacturing. - Published: 2023-05-09 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/cloud-virtualisation-the-game-changer-for-remote-work/ - Categories: Products, Small Business - Tags: cloud pc, cloud virtualisation What are cloud computing and virtualisation?   Virtualisation is the process of creating a virtual version of a resource, such as a server, storage device, or operating system. This allows multiple virtual resources to run on a single physical resource, which can increase efficiency, flexibility, and scalability. Virtualisation can be applied to a variety of IT resources, including servers, storage, networks, and applications.   Cloud computing, on the other hand, is a broader concept that refers to the delivery of on-demand computing services over the internet. These services can include software applications, data storage, and processing power. Cloud computing providers typically use virtualisation as a means of maximising resource utilisation and enabling rapid scalability.   How they work together?   In essence, virtualisation is a technology that enables the creation of virtual resources, while cloud computing is a service delivery model that uses virtualisation as a means of providing scalable, on-demand computing services. It allows users to create a virtual network that has the same features and controls as a physical network, but with the added benefits of cloud computing, such as elasticity and scalability.   Cloud Virtualisation In general, the term cloud virtualisation or cloud-based virtualisation is a technology that combines the concepts of virtualisation and cloud computing to provide a scalable and flexible solution for deploying and managing virtual machines, virtual desktops, and cloud-native applications. Cloud-based virtualisation uses virtualisation technology to create and manage virtual resources, such as virtual machines and containers, on a cloud infrastructure.   With... --- > Paid cybersecurity tends to be the best for any type of business, regardless of size. But, there are free methods for small businesses to become more cyber secure. - Published: 2023-05-02 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/which-cyber-security-is-best-small-businesses/ - Categories: Internet & Security Businesses are now flooded with choices for cybersecurity systems, but how do you know which one is the best option for your small business? We know the importance of ensuring data protection is maintained at a high standard, which is why we’ve compiled a list of the top cybersecurity software for small businesses here. Why Is Cybersecurity Important For Small Businesses? Before diving in, let’s look at why cybersecurity is so important for small businesses. It is crucial for every business as everything is slowly moving towards the cloud and online storage becomes more prominent, this is especially important for companies that manage sensitive information. Cybersecurity attacks were on the rise between 2021-2022 in the UK, with millions of attacks and threats made according to the UK’s National Cyber Security Center.   What Should Small Businesses Look for in Cybersecurity? For small businesses to ensure that they are choosing the correct cybersecurity software for them, there are a few key factors that should be considered. For example, they will need firewall protection which will act as a shield against cyber threats and email and web security to ensure no spam or email phishing is happening.   Likewise, businesses will need to consider the size of their company, and how many employees they have alongside their budget. Fortunately, there are plenty of cybersecurity software and providers who can help businesses of varying sizes in the UK! What Can Small Businesses Do to Improve Cybersecurity? As cyber-attacks can be quite common for... --- > Cloud computing challenges include security, data privacy, regulatory compliance issues, potential downtime, and the complexity of managing multi-cloud environments. - Published: 2023-04-17 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-are-the-challenges-of-cloud-computing-solutions/ - Categories: Internet & Security As businesses are taking steps towards using third-party, cloud-based servers, including apps, services and infrastructure, each business will face challenges that must be overcome. Before deciding which cloud provider to use, there are some critical points that organisations should consider - keep reading to find out what they are so that your business makes the right decision. What Are Cloud Computing Solutions? Cloud computing solutions, otherwise referred to as cloud services or cloud computing is a third-party service that allows businesses to better store, manage and access a range of different materials, including data, images, and documents over the internet. Businesses take advantage of its scalability and flexibility and often opt for cloud computing over physical IT infrastructure which can be costly and hard to maintain. What Are the Different Types of Cloud Computing & Their Challenges? There are three different categories of cloud computing systems, software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) all of which offer distinct services or technologies. We are going to discuss each type of cloud computing and what challenges organisations might face with each. 1. Software as a Service (SaaS) Software as a Service (SaaS) offers access to applications through the internet and is managed by a third-party supplier online, which means that users don’t have to install or maintain the software themselves. One of the most popular SaaS services on the market is Microsft Sharepoint. SaaS is a service that is usually offered as a... --- > Cloud computing provides scalable, cost-effective, and flexible access to computing resources, enabling businesses to improve efficiency, and support remote work. - Published: 2023-04-13 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-is-importance-cloud-computing/ - Categories: Internet & Security Cloud computing is a way that people can access different kinds of computing services through the internet, such as different servers, programs, software, and much more, and has integrated into the functionality of many businesses. It is extremely useful and offers great accessibility and flexibility, alongside high-security measures for sensitive data, making it a great tool for many people.   According to the International Trade Administration, the UK has the largest cloud market in Europe and London came in as the second most connected place for tech (2020). The report also outlined that cloud computing offers significant growth opportunities, with virtually all software companies in the UK using cloud computing, across both private and public sectors. What Is Cloud Computing? Some of the most common types of cloud computing that you might be familiar with are emails, Whatsapp, and calendars. It is the remote access to data stored with a Cloud Storage Provider (CSP) that allows people to safely store and access a range of things, including documents, images, videos, and data. There are different types of clouds available for users, such as the public cloud, private cloud, or hybrid cloud, which we will take a look at in the next part of this article. What Types of Cloud Computing Are There A public cloud is distributed through the internet, accessed by organisations, and run by a third-party distributor, whereas a private cloud is a system that is exclusively for your organisation and allows you to create virtual servers within.... --- > Cyber Essentials certification is vital for safeguarding your business from cyber threats and meeting industry standards, especially within government sectors. - Published: 2023-04-11 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/do-i-need-cyber-essentials-certificate/ - Categories: Internet & Security When it comes to online safety, having the right precautions in place is key. A large part of crime in the modern world takes place online, so having cybersecurity to protect your organisation is as important as locking your front door. Cyber Essentials offers a way of deterring cybercriminals from your data. Implementing such technology into your business, will not only reassure you but equally reassure customers that their data is safe in your hands. This guide will cover what Cyber Essentials is and whether your business needs the certification. What Is A Cyber Essentials Certificate? The Cyber Essentials Scheme is a government-backed program aimed at helping organisations protect themselves from everyday online threats. The scheme is also backed by industry experts including the Federation of Small Businesses, the CBI, and several insurance companies, establishing Cyber Essentials as a valued measure against cyber attacks. There are two levels of certification: Cyber Essentials and Cyber Essentials Plus. The former is a self-assessed option offering protection from the most common cyber threats, whereas the latter is more of a hands-on technical verification. Both certifications give users peace of mind that they have strong cyber defences and the controls in place to handle threats in the worst possible scenario. Why Do I Need A Cyber Essentials Certificate? The Cyber Essentials Certification highlights to clients and other professionals that your organisation has a baseline level of satisfactory online security. It is therefore not only a necessity in terms of the protection of your business,... --- > With VoIP’s features like instant messaging, file sharing, and real-time video calls, teams can efficiently collaborate, increasing their speed and decision-making. - Published: 2023-03-30 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/the-importance-of-voip-for-businesses-and-how-it-improves-remote-work-and-team-collaboration/ - Categories: Internet & Security - Tags: technology, VoIP As remote work and global teams become increasingly prevalent in today's business landscape, efficient communication is essential for success. Voice over Internet Protocol (VoIP) technology has emerged as a game-changer in the realm of business communications, enabling companies to stay connected and productive no matter where their team members are based. In this blog post, we will explore the importance of VoIP for businesses, with a particular focus on how it improves remote work and team collaboration. How Does VoIP Work? VoIP Devices: Devices like smartphones, computers, or IP phones convert voice into digital data for internet-based calls. Voice Conversion: Your voice is captured, converted into digital data packets, and transmitted via the internet. Secure Transmission: Advanced encryption methods are used to protect the data packets during transmission, ensuring that your conversation remains private and secure. Data Reception: The recipient's VoIP device receives the encrypted data packets, decrypts them, and converts them back into sound. Seamless & Secure Conversation: This process occurs almost instantly in both directions, allowing for clear, real-time, and private communication between both parties. Image: www. wpbeginner. com Benefits of VoIP: Cost-effective communication One of the most significant benefits of VoIP for businesses is its cost-effectiveness. Traditional phone systems can be expensive, with high costs associated with long-distance and international calls. VoIP, on the other hand, leverages the internet to transmit voice data, resulting in substantial cost savings. This is particularly important for businesses with remote workers or global teams, as it allows for more affordable communication... --- > VoIP benefits include scalability and easy integration with Microsoft Office. Teams Phone can enhance productivity with all of the advanced features it offers. - Published: 2023-03-30 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/maximising-voip-capabilities-with-microsoft-teams/ - Categories: Products - Tags: microsoft, teams, technology, VoIP In recent years, businesses have been shifting towards remote work and digital communication methods. One tool that has emerged as a popular choice for many companies is Microsoft Teams. Initially designed as a collaboration platform, Teams has also proven to be a reliable VoIP Phone system. In this article we will explore how Microsoft Teams can be used as a VoIP system. What is VoIP and why is it a better alternative to a traditional phone line? VoIP stands for Voice over Internet Protocol, which is a technology that allows users to make voice calls over the internet rather than traditional phone lines. VoIP systems are cost-effective, flexible, and easily scalable. They offer a range of features and functions that traditional phone systems do not. Desk phones must be physically connected to the phone network, limiting their mobility, and making them unsuitable for remote work. In contrast, voice-over-Internet protocol (VoIP) phones function through the internet, letting customers place and receive calls from any location with an active internet connection. Because of this, they are perfect for mobile professionals who need to maintain their connections. Image from: www. wpbeginner. com The importance of unified communication systems that provide international calling and messaging is growing as more businesses adopt remote work and global collaboration. As a result of their local-only or premium-rate calling capabilities, desk phones are not always the most cost-effective option for international communication. VoIP phones, on the other hand, are internet-based, allowing users to make and receive calls and... --- > Password management software allows employees to create secure passwords that are stored in the cloud. Find out if your company could benefit from password software. - Published: 2023-03-30 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/does-my-company-need-password-management-software/ - Categories: Products, Small Business Deciding whether or not your company should be using password management software can depend on various aspects, including the company size, employees and their roles, if there is sensitive data, and if your current security measures are adequate. However, according to the Cyber Security Breaches Survey 2022, 39% of businesses in the UK claimed cyber security attacks, which kept the attacks aligned with the 2021 report. With these attacks prominent for UK businesses that use the internet, security measures must be in place, which is where password management software can be of assistance. What Is Password Management Software? Password management software gives users the chance to create strong, unique, and hard-to-guess passwords, which are then stored securely in the cloud and can only be accessed with one master password. Furthermore, multiple other document types can be stored here, including SSH keys which are used by multiple platforms like Microsoft. How to Decide If You Need Password Management Software As mentioned above, this is dependent on different aspects of your company, however, we have curated this question list of things to consider before deciding whether or not password management software is right for your business. 1. Does your Company have a Large number of Employees? If your company has a large number of employees who have access to the cloud and a variety of different apps or services online, you should consider password practices and if they use strong passwords that are changed regularly. Password management software can help manage this... --- > The Office 365 system comes with many advantages for UK businesses including improved communication, automatic upgrades, business safety, flexibility, and more. - Published: 2023-03-27 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/the-7-key-benefits-of-using-office365-for-business/ - Categories: Products, Small Business When it comes to business, efficiency in your setup can be critical. Adopting the right system in your organisation can ensure a seamless, collaborative way of working that benefits the whole company as well as its clients. It is likely that you’re familiar with Office 365 with tools such as PowerPoint, Word, and Excel, but you might not be aware of the features offered in the software that can greatly enhance one’s workflow and productivity. As Office 365 is fully cloud-based, all features can be accessed anywhere in the world. This is just one of the key benefits of the licence to businesses. This guide will cover the main 7 advantages that Office 365 offers businesses and how it can improve the runnings of day-to-day structures. 1. Access Files From Anywhere In the modern working world, the majority of professionals work remotely at least once a week, with many others adopting a remote working pattern full-time. It is therefore more important than ever to be able to access all tools and software necessary wherever you might choose to work. Office 365 allows users to store all their files in the cloud, meaning that as long as you have a stable internet connection, you’ll be able to access files on any device and from any location. Organisations operating a hybrid, remote, or flexible working pattern can therefore hugely benefit from this feature. 2. Enhanced Communication Office 365 comes with 3 major communication tools that can streamline your comms. Teams, Skype, and... --- > Protect your businesses’ data with cyber security measures that are easy to install and maintain. Get cyber secure with our key tips and avoid common cyber attacks. - Published: 2023-03-23 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-steps-can-i-take-to-keep-my-business-cyber-secure/ - Categories: Internet & Security Incorporating the digital world into your business structure is essential in the modern world. No matter the size of your organisation, protecting your data and digital files should be a first priority, especially when dealing with highly sensitive and personal information. With cyber threats and attacks increasing alongside our reliance on the internet, it is more important than ever to ensure you have the right protection in place for your business. This guide will cover the various, easy-to-implement steps you can take in your daily life to keep your business cyber-secure. 1. Consistently Back-Up Data One of the best things you can do to keep your business secure online is to back up your data either on a cloud server or an external hard drive. When you consider how much of our work relies on digital data, from invoices to client details and payments, it would be a nightmare if everything got lost because of a physical device failure or cyber-attack. By consistently backing up data, you can feel confident that if the worst-case scenario occurs, all data and files will remain safe and secure due to your cybersecurity measures. Just ensure these backups are recent as you could risk losing up-to-date versions if not. 2. Use Multi-Factor Authentication & Passwords Multi-factor authentication, or MFA as its also known, can be another straightforward way to strengthen your business’ online defences. This verification process will require two or more proofs of identity before being able to access any accounts. Although this... --- > Cyber security software is a set of tools designed to protect a company's computers, networks, and data from unauthorised access, attacks, and potential damage. - Published: 2023-03-20 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-is-cyber-security-software/ - Categories: Internet & Security It’s likely that every business in the UK will have a computer or some kind of electronic data system that holds files and confidential information. These systems act as the backbone of a successful business, so it is only right that they have the right level of security in place. In order to protect your organisation from data breaches, it is crucial that you implement some cyber security measures into your system. Cybercriminals often target organisations with vulnerabilities in their defences, so the more protection you have, the better. This guide will cover what cyber security software is, why you need it, and the various types of software that can help your business stay safe online. Cyber Security Software Explained Aimed at preventing cyber attacks, cyber security software generally contains various layers of security tools to build up a defensive system which deters threats. Some of these security tools can include machine learning, cybersecurity AI solutions, encrypted data, and multi-factor authentication – all aimed at making it difficult for cybercriminals to gain control of your system. Cyber security software uses an integrated set of technologies to identify potential network risks and avert them from successfully contaminating data. Not only does this software protect from cyber threats, but it also provides business continuity in the event that a cyber attack succeeds. These processes are essential for the safety and security of your organisation. Why Do I Need Cyber Security Software? The tools, software, and processes that cyber security offers are fundamental... --- > A cyber attack on a business involves using digital means to infiltrate or damage its IT infrastructure and compromise sensitive information and harming businesses. - Published: 2023-03-16 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-is-a-business-cyber-attack/ - Categories: Internet & Security In the modern world, business revolves around digitisation and the internet. Maintaining a high level of cyber security is therefore key in avoiding breaches, vulnerability, and cyber-attacks, particularly if your business deals with highly-sensitive information. Yet on average, 39% of UK businesses report breaches in their system each year. Understanding the process of cyber attacks can hugely help in avoiding recurring incidents. In this guide, we’ll talk you through what a business cyber-attack is, the various types of attacks that can occur, and how to prevent such attacks in future. What Is A Cyber Attack? A cyber attack is an assault on computers or a network in an attempt to steal electronic data, disable the system, or launch further attacks. Typically, these attacks will be conducted by cybercriminals who can target individuals, organisations, groups, or even governments. Attackers will use any means necessary to unearth vulnerabilities in your system’s defence, even going so far as searching your social media pages for any available information on your organisation, system, and personnel. It is therefore crucial that your employee’s online profiles are appropriately protected, as well as your business cybersecurity. Types Of Business Cyber Attacks Cyber attacks can be split into two categories: targeted and un-targeted. There are different approaches for both attacks with varying aims of the cybercriminals. With un-targeted cyber attacks, criminals will target as many devices, users, or servers as possible regardless of who the victim is. In targeted cyber attacks, however, an organisation is specifically targeted with a... --- > Managed IT services are the best option for small businesses in London because it is cost-effective, offers expert support and top proactive technology management. - Published: 2023-03-14 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-it-support-is-best-small-businesses-london/ - Categories: Internet & Security If you are a small London-based business, where do you start when looking for IT support? Getting the correct IT support for your company can seem like a minefield. Here we share the top things to consider when getting IT support for your small business. What Types of IT Support Are There? There are a few different options available when it comes to IT support: In-House Teams Having an in-house team of IT specialists means that you have salaried team members whose sole responsibility is to manage the IT demands of the business. For example, not only will they be in charge of fixing any technical issues that may arise, but they will also ensure that all systems are functioning properly, all staff members can access the company network and that the business is properly protected from any cybersecurity risks. However, this is not always within a small business's budget. Hence, many small businesses and startups in London often opt for outsourcing IT support. Fully Managed IT Support Unlike having an in-house team, managed IT services are a way to outsource company IT support. By having managed IT services, a company can delegate any technology related tasks to a team of professionals. This can be as a contracted or subscription service. Outsourcing managed IT support can also be more affordable and flexible. For instance, if your small business requires a contract that takes certain factors into consideration, then the best IT support companies in London, like Lucidica, can help do... --- > Getting certified with Cyber Essentials is crucial for businesses looking to protect themselves against online attacks. Learn how to get certified with Lucidica. - Published: 2023-03-10 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/how-can-i-get-cyber-essentials-certificate/ - Categories: Internet & Security Staying safe online and protecting your organisation should be first priority when running a business. Without cybersecurity, businesses are exposed to common online threats including phishing, viruses, and hacking. One of the primary ways of protecting organisations in the UK is to get a Cyber Essentials Certificate. Cyber Essentials works to protect businesses against online attacks and can be used by any business regardless of sector or size. The scheme is backed by the government making it a highly regarded program which is mandatory in some instances when exposed to sensitive information. Here, we’ll cover how to get a Cyber Essentials certificate, the required information, and how long the process will take. How Do I Get Cyber Essentials Certified? In order to get certified with Cyber Essentials you will first need to purchase your chosen level of certification. Businesses get the choice between Cyber Essentials and Cyber Essentials Plus, the main difference being Cyber Essentials is a self-assessment option whereas Cyber Essentials Plus is a technical hands-on option. Both protect organisations from the majority of common cyber attacks, offering peace of mind when it comes to your online defences. Once this has been purchased, you will need to complete a questionnaire which is then uploaded and reviewed by the certification body. This should not take a particularly long time and will ask for information regarding your business or organisation. Provided there are no issues with your application, the awarding body, which is the IASME Consortium, should approve your submission and... --- > Lucidica IT support is offering free managed IT support as part of their Month of May campaign, with new daily deals designed to benefit every business. - Published: 2023-03-10 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/how-can-cyber-security-benefit-businesses/ - Categories: Internet & Security Cybersecurity is increasingly important for all businesses that have any connection to the cloud, as cyber criminals lurk around trying to find their next victims! This makes cyber security crucial for businesses that need to keep sensitive data safe and out of the hands of those wanting to misuse information. What Is Cybersecurity? Cybersecurity is described as the action of protecting your personal information, such as hardware and software or data through a range of different measures. This can be done with the use of multifactor authentication processes, encryptions or firewalls. Some people opt for cybersecurity companies to step in so that their data is under constant monitoring to ensure that any potential attacks are prevented. Cyber Security Attacks in the UK According to the official UK National Cyber Security Center Review of 2022, there was a drastic increase in cyber security attacks, often low-sophistication level attacks but in high-volume which caused issues for small businesses. Without the implementation of good cyber security measures, your business could potentially be attacked. What Is the Most Common Business Cyber Threat? One of the most common attacks that occur, especially towards businesses and corporations, is ‘ransomware’. This involves the implementation of malicious encryption so that the company can no longer access their data- essentially it is stolen and threatened. The owners of the data will receive a message on their screen stating the ransom and how to make the payment to receive access to the data again. So... What Are the Benefits of... --- > Cloud computing allows users to store and access data over the internet. There are many benefits to switching to a cloud-based service online. Read on for more. - Published: 2023-03-08 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/how-does-cloud-computing-work/ - Categories: Products, Small Business When referring to technology and computing, ‘the cloud’ is a term that regularly pops up. But what is cloud computing? Before its existence, companies were required to buy and maintain their own servers. This was not only costly for organisations but also relied on a lot of server space in case of outages and high volumes of traffic. In the modern world, however, cloud service providers enable users to reduce maintenance requirements, expensive IT resources, and the need for onsite hardware. In this guide, we’ll take you through how cloud computing works, the different types of cloud computing, and its advantages as well as the risks of it. What Is Cloud Computing? Cloud computing is essentially a range of services that can be conducted over the internet or via ‘the cloud’. It uses remote servers to both store and access data rather than hard drives and local data centres as was the traditional way. There are 3 primary categories of cloud services: Software as a Service (SaaS), Platform as a Service (Paas), and Infrastructure as a Service (IaaS). These categories contain assets that we often use every day. Microsoft 365 and Sharepoint, for instance, are common examples of Software as a Service by allowing users to organise and store data in one efficient tool. SaaS is also the most common type of cloud service. PaaS supports web application development and deployment, prevalent examples being Microsoft Azure or Google App Engine, and IaaS provides basic computer infrastructure capabilities such as data... --- > Considering outsourcing managed IT support for your business in London? Find out how much managed IT services could cost your business today. Get expert advice. - Published: 2023-01-30 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/how-much-should-it-support-cost-in-london/ - Categories: Products, Small Business IT support is a necessary service for the majority of companies, especially as more and more business is done online. If you are looking for IT support in London and want to know how much it costs, there are different factors to take into account. Here we share how much IT support in London should cost depending on different business variables. How Expensive Is IT support? Costs for IT support in London vary depending on many different factors including location, specific requirements of the business, and the level of technical expertise required. Compared to the rest of the country, IT support costs in central London tend to be higher.   With London the business hub of the United Kingdom, there is a greater need for IT support and a great deal of value is placed on skill level. Typically, the further out of London you get, the cheaper the prices tend to be. Again, this will also depend on other factors. How Much Should a Small Business in London Pay for IT Support? The exact cost for IT services in the UK varies with the average hourly rate falling between £50 to £150 per hour. Prices will also vary depending on the IT professional doing the work. For example, part-time technicians could charge around £60-£70 per hour whereas a professional and experienced IT support company could charge more in the range of £80 to £150. How Much Should You Pay for Ad-Hoc IT Support? There are typically two main price... --- > IT support encompasses a range of duties. From technological hardware issues to software problems - outsourced managed IT support companies can help fix these fast. - Published: 2023-01-27 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/what-is-it-support/ - Categories: Products, Small Business Information technology (IT) support refers to the support given to anyone having technological issues, which may include computer problems, printer issues and network shutdowns. IT Support essentially takes care of installations, and system and network maintenance, meanwhile offering support to users through a variety of ways, mainly by diagnosing issues and giving resolutions. Technology, nowadays, is so heavily relied on by most companies, and one study found that from 2021 to 2022, the global IT services market grew by 13. 5%, meaning that IT support is currently a sought-after service around the world.   What Does IT Support Do? IT Support is such a broad term, as an IT specialist may have a wide range of tasks that they carry out, however, they often manage networks and systems operations through monitoring, diagnoses and creating resolutions for all tech concerns. IT support is usually defined through a three-tier service scale, which is outlined below: Tier 1:  This is the most basic level of IT support on offer, usually giving assistance to simple tech issues including collecting and attending to customer requests via phone calls, emails or live chats, carrying out simple troubleshooting and solving issues in relation to software or hardware. If this level of support can’t resolve an issue, they will often create a ticket and forward it to tier 2. Their duties often include the following: Answering phone calls, responding to emails and starting to investigate before responding to the client’s issues Give support to the software, hardware and... --- > Discover cybersecurity best practices for business here. From training staff to protecting your data, it is now more important than ever to protect your company. - Published: 2023-01-25 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/how-can-i-get-cybersecurity-for-my-business/ - Categories: Internet & Security With businesses relying on technology and the internet for smooth running, you might be wondering how to strengthen your businesses with cybersecurity. The good news is that there are some simple steps that you can take to implement your own measures to enhance your cybersecurity. This guide will give you some easy tips to follow. What Is Cybersecurity? Cybersecurity can be described in many different ways, however, the general overview is that it prevents sensitive data from being accessed by unwanted users, such as hackers or criminals, by safeguarding it through a range of different methods. The most popular and strongest security precaution a business can take is hiring a cybersecurity specialist who will ensure the computer system and networks are well-protected by analysing the company’s vulnerabilities and ensuring they are improved, alongside offering constant reviewing of the systems in place. Why Is Cybersecurity Important? Small and medium-sized businesses (SMEs) are often prone to cybersecurity attacks because they are known to have weaker security safeguards in use. Some of the benefits of enhancing your company’s cybersecurity are: Data Protection: To minimise the risk of data or identity theft, ensuring a strong front against the misuse of your data.   Improved Client Trust: People want to know that their data is secure and if it is compromised, your business’s reputation will decrease.   Minimises the Likelihood of Financial Loss: The financial repercussions of a data breach can be significant for some businesses, with the average cost of a data breach in... --- > Microsoft is increasing its prices by 9% on all its products and services as of April 1, 2023. Learn how the New Commerce Experience platform works and how this affects your licenses. - Published: 2023-01-23 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/how-microsofts-2023-nce-prices-will-affect-your-business/ - Categories: Products Microsoft has announced that starting from April 1, 2023, it will be increasing the prices of all its products and services by 9%. This new pricing structure will apply to all Microsoft Cloud products and services. Microsoft's goal is to bring regional prices closer to the USD and move to a more common pricing model in the industry.   What is the New Commerce Experience (NCE)?   The New Commerce Experience (NCE) is a new platform introduced by Microsoft in January 2022. The platform is meant to make it easier for customers and partners to work together. The goal is to cut down on complexity and save money on renewal commitments.   Under the NCE platform, Microsoft has introduced new subscription options, such as the NCE Monthly Subscription and the NCE 12-month Subscription. These new subscription options provide greater flexibility for customers, allowing them to choose between a convenient monthly option or an annual commitment with monthly billing.   NCE Monthly Subscription:  Under the new Microsoft NCE pricing structure, customers can choose from two subscription options. The first is the NCE Monthly Subscription, which provides a convenient monthly option for Microsoft services without a long-term commitment. The NCE Monthly Subscription allows customers to adjust their seat count and plans every month as needed. Licenses can be decreased or canceled within 72 hours (about 3 days) of purchase or at the end of each monthly term.   NCE 12-Month Commitment:  The second type of subscription is the NCE 12-month Subscription, which... --- > Cloud computing offers businesses flexibility, scalability and cost-effectiveness. There are so many benefits to cloud solutions. Find out why it’s important here. - Published: 2023-01-20 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/how-important-is-a-cloud-computing-solution-for-business/ - Categories: Internet & Security Cloud computing solutions can be invaluable for businesses, allowing them to become scalable, flexible and free up more time to focus on other business operations. There are an array of advantages to cloud computing, not only because it is cost-effective but because it will ensure your business stays protected while online. What Is the Definition of Cloud Computing? There is no one set definition of what ‘cloud computing’ is, but, generally it enables users to access data on-demand through cloud platforms. Cloud computing, to briefly describe it, is when data is stored, managed and processed using a network of remote servers hosted on the internet, rather than on a personal computer or local server. It has become increasingly popular in the last decade and has a global market value of over $371 billion, expected to exceed $832 billion by 2025. The Benefits of Cloud Computing Solutions for Business There are many reasons why businesses may choose to employ cloud computing solutions as a principal part of their business operations. Here are some of the main reasons why companies today, both small startups and large corporations, are outsourcing IT support who can provide the best cloud computing solutions: Scalability One of the key benefits of cloud computing is that it can make businesses more scalable. If companies are able to scale their IT solutions, this can have a hugely significant impact upon their business. Rather than being limited by the size and processing power of their hardware setup, companies relying on... --- > Cloud computing allows us in real-time to access data. There are many benefits to cloud computing. Read our guide to learn more about how cloud computing works. - Published: 2023-01-18 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-is-cloud-computing-a-beginners-guide/ - Categories: Internet & Security You most likely already use cloud computing, with the most used example of Cloud Computing being Google Drive, with a rate of 94. 44% usage rate. Cloud Computing or ‘The Cloud’ is a server that stores data and is a great tool for businesses. It is the delivery of computing services which include servers, storage, databases, networking, software and intelligence over the internet. How Does Cloud Computing Work for Business? Cloud computing is a paid service that many companies opt for as you often only pay for the space you use, and also lowers the overhead costs of a data storage service. Furthermore, a company is able to enjoy the flexibility of having this data stored in one place, on its own platform, and at hand whenever it needs to be accessed, allowing global companies to have documents and data shared and available anywhere, anytime. What Are the Advantages of Cloud Computing? Companies are trying to keep up with the technological demand of everything being moved online, which means that cloud computing security has become increasingly in demand recently. And, rightly so, as there are huge benefits for companies to gain. Some of the key benefits of cloud computing solutions for businesses in particular can be found below. Cost Saving A person or company only pays for the storage used, in a sort-of rental agreement. Using The Cloud means that a company also saves money on purchasing physical hardware servers for their on-site locations, which in turn saves money on... --- > Business cybersecurity is crucial for small & large businesses and ensures they are protected from cyber attacks. Discover the benefits of business cybersecurity. - Published: 2023-01-13 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-is-business-cybersecurity/ - Categories: Internet & Security, Small Business Business cyber security is the protection of computer systems, software, hardware and networks that contain a business’s sensitive data. It entails the protection and the prevention of a cyber security attack, often requiring an IT specialist’s skills to constantly review reports and spot any data irregularities.  The risk of cybersecurity attacks has meant that the UK Government keeps a close eye on the current status of these attacks and in 2022, the National Cyber Security Centre’s (NCSC) Annual Review of 2022 saw 63 significant cybersecurity incidents from businesses which had a national-level response. These were malicious attacks of ransomware, malware and network intrusions, among other things. How Does Cybersecurity Help Businesses? As business cybersecurity is crucial to keep a business healthy, it must ensure protection against the unauthorised use of electronic data by hackers. A business will likely have to maintain security for the following: Network Security: The prevention of unauthorised network traffic, for example, through using antivirus software. Application Security: Security measures to ensure data or code is kept safe, for example, developers using code to reduce the risk of data theft. Cloud Security: If a business uses cloud-based tools, it will need to ensure cloud security is up-to-date. It’s an array of procedures and technology which addresses external and internal threats. Internet of Things (IoT) Security: This is the protection of hardware and software connectivity.   Why Should I Invest in a Cybersecurity Plan? There are huge benefits that your business can reap from investing in a solid... --- > A Cyber Essentials certificate is a government-backed scheme that helps businesses stay protected online. Find out what it is, how it works and why it is key here. - Published: 2023-01-13 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/internet-security/what-is-a-cyber-essentials-certificate/ - Categories: Internet & Security In the modern age of digitisation, staying safe and secure online is vital. Cyber attacks can come in various forms, and if successful, can cause serious damage to your network, data, or computers. Finding a solution to deter cybercriminals is as important today as having a lock on your front door. Cyber Essentials works to help guard organisations against cyber attacks. By implementing a scheme such as Cyber Essentials into your technology, businesses can reassure customers that their IT system is a secure and reliable place for data to be stored. The better your online security, the more assured your customers will feel. Cyber Essentials Certification: A Brief Introduction Launched in 2014, the Cyber Essentials Scheme is an industry-supported program to help organisations protect themselves against common online threats. It is Government-backed and suitable for all organisations, regardless of size or sector, meaning that any business or corporation can benefit from the certification.   With further backing from the Federation of Small Businesses, the CBI, and numerous insurance organisations, the scheme is a well-regarded and valued solution to cyber threats in the UK. Cyber Essentials comprises two levels of certification which are outlined below: 1. Cyber Essentials The standard certification of Cyber Essentials is a self-assessment option, providing organisations with protection against a variety of the most common cyber attacks. Without protection from basic online attacks, you may be targeted for more serious incidents simply because you stand out as an unprotected entity.   Employing Cyber Essentials will therefore reduce... --- > Outsourcing an IT support company is important to keep your business protected and up to date in an online technical world. Find out why you should get IT support. - Published: 2023-01-12 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/https-lucidica-co-uk-blog-small-business-why-should-i-use-it-support-company/ - Categories: Internet & Security, Small Business Nowadays, technology, the internet and the cloud have taken over the business world meaning that serious consideration for the use of an IT support company has become more popular than ever. But how do you know if you really need it for your company? Firstly, there is no simple answer, as business sizes vary, alongside an individual’s technological skills, yet here are some questions you might want to ask yourself to find your answer: How big is my company and how many team members use technology or networks on a daily basis? Think about how strong of an impact computers, or other digital assets, are on your business’s daily routine; this could be with the use of a program, email or the cloud. Who in my company could potentially offer this technological help? Think about who works with technology in your company and if everyone is knowledgeable in the computer systems used. Would they benefit from the correct training?   How would a network or computer systems failure affect my business? What if your network wasn’t functioning properly and it shuts down, do you know how to manage this? Think about the potential financial loss and possible data loss if this occurs suddenly.   Do I need to store sensitive information that could potentially be hacked if not protected properly? If you store sensitive information, think about what protocols you must follow to ensure client-privacy protection. Paying for this service could potentially save your company a lot of time and... --- > IT support technicians can work from home (WFH). WFH is increasingly popular for tech jobs in the UK. Find how IT support staff can now WFH and provide IT support. - Published: 2022-12-16 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/can-it-support-work-from-home/ - Categories: Small Business Working from home (WFH), remote working, digital nomads - we’ve become so accustomed to hearing these terms, especially after the COVID-19 pandemic came through like a cyclone and uplifted the norm of the standard office 9-5 job. If anything positive has come from this, it’s that there are an opportunistic amount of positions that can be completed from home, allowing for a person to increase their work-life balance through flexibility and removing some financial burdens from companies.   New research found that there is an all-time high demand for tech jobs in the UK, for the first time in 10 years, and with nearly 13,000 positions opening for tech professionals in 2021 alone. A tech support expert can almost always work from home, and under the right conditions and training, can thrive within a company. What Is IT support? An IT support worker is someone who is hired by a company to manage any technical issues that their clients are facing and can't solve themselves. The definition of what they might do can be broad, but some of the tasks they may carry out support specific programs, networks, printers and computers through phone calls, emails or live chats.   Almost every industry requires some contact with IT support, as everything is digital or online nowadays. For example, a hospital will use a medical software program and might need assistance when something isn't working correctly - this is where an IT support specialist comes into play. How Can IT Support Work... --- > IT support technicians identify and resolve software and hardware problems. IT technicians are in high demand in the UK and are a key part of running a business. - Published: 2022-12-14 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/what-do-it-support-technicians-do/ - Categories: Small Business An information technology (IT) support technician solves any technological issues on both a client and business corporation level. They are the first point of contact relating to computer system set-up, troubleshooting and basically all issues relating to technology and computers. As everything has shifted online, the demand for IT support technicians has increased with this position being crucial within many businesses across most sectors. An IT support technician will be contacted by a customer who requires assistance with technical issues, and then they usually carry out these tasks via email, phone calls, live chats or even in-person (depending on the IT support company in question).   They should be able to diagnose the problem and offer a resolution, and for that reason, an IT specialist will be exceptionally knowledgeable to be able to solve a wide array of technical issues for the client. Keep reading to find out more about what IT support technicians do, what their job entails as well as how you could become one.   Job Description of an IT Support Technician Many companies have different descriptions for an IT support specialist, however, generally, they must have the ability to take good care of relevant hardware and keep it in good shape. Running diagnostic reports will be common, alongside evaluating network requirements often. Maintaining a work log which outlines current jobs, calls taken, problems encountered and the resolution is a frequent expectation. The role will also entail customer service, so good interpersonal skills and patience will likely... --- > As digital technology evolves, the need for IT professionals increases every day. Learn more about the job prospects and tasks of a IT Support Technician. - Published: 2022-12-14 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/are-it-technicians-in-demand/ - Categories: Small Business IT support technicians, who help resolve anything IT-related whether it be a software or hardware issue, are becoming more and more in demand as everything goes digital. With businesses now primarily functioning online, IT support is becoming increasingly crucial to businesses that want to succeed and stay ahead of competition. In this article, we explore in more detail why IT technicians are now in demand. Why Are They In Demand? Following the pandemic in 2020, there has been an increase in demand for IT technicians. As the world shut down, and companies moved business online, this led to the increase in people relying on technology for their businesses to function and in turn the requirement for IT technicians to be ready to assist with technical issues. This time, unfortunately, also saw a large increase in cyber-attacks across big corporations. The leading example out of the UK is that of the BBC, who states that across a four-month period, they had to block almost 50 million cyber-attacks. With high profiles at risk, such as large corporations, government databases and politicians at risk of data leaks from hackers, it’s becoming more evident that IT technicians are continuously in high demand. What Is an IT Technician and What Do They Do? An IT technician has a range of tasks that they might do, depending on their skill set. For example, they might install and manage technical issues for computers and printers, both remotely and in-house, or they might be responsible for network support... --- > IT support services can be outsourced by a small business and large corporation. Managed IT services can be on-site or remote, helping with anything IT-related. - Published: 2022-12-09 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/small-business/what-is-included-in-it-support/ - Categories: Small Business IT support is the support of information technology within a company. This can include anything from software and hardware management, to employee support, to network control. IT support companies provide a range of managed services that small and large businesses can now outsource for a reasonable price in the UK.   What Exactly Is IT Support? IT (information technology) support is the technical support behind a company’s processes, ensuring that the technical operations are running smoothly. Depending on the needs of the business, IT support can help them with a range of technical capabilities. Whether it is support for daily technical problems, assisting with software installations and updates, configuring hardware or setting up company computer systems and networks, IT support can provide the help needed to help your business’s technical side run glitch-free. Why Is It Needed? Having IT support is crucial for the majority of modern businesses. Although your internal team may not be computer experts, they will need to come into contact with tech on a daily basis. IT support can help set your employees up with everything they need, supporting them when technical issues arise and helping your company with large-scale equipment, network and software setup. In addition, IT support can provide professional experience when it comes to keeping your company safe from cybersecurity threats. IT professionals can monitor and identify potential security threats, enabling your company to act preemptive by installing effective security solutions and mitigating the risk of a data breach which could be detrimental... --- > The best IT support companies will handle a variety of IT tasks, from cybersecurity to managing software for businesses. Discover what IT support companies do here. - Published: 2022-12-07 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/how-to-guides/what-do-it-support-companies-do/ - Categories: How-To Guides IT support companies, also known as managed services providers, are a company made up of IT specialists covering a range of capabilities. These companies can cover a wide range of IT needs for all different types of business, regardless of size or sector.   This guide explores what exactly IT support companies are and what they do. So, let’s get into it... What Is an IT Support Company? IT support companies are teams of IT specialists who cover a range of different IT capabilities. These can include, but are not limited to, service technicians, networking and administration architects, help desk, hardware specialists and systems administrators.   When businesses require a range of different IT support facilities, they can go to a company such as this to cover their needs. With everything from cloud systems, networking and support to various on-premises hardware, software and administration facilities, these companies can support all different types of businesses with their IT needs. Businesses tend to handle IT support companies to help them with the setup of their equipment such as employee computers, company cloud-based software and services and updating their networking and routing devices. They could also rely on these companies for internal user support, support tickets and assisting with communicating with software developers or cloud providers if something isn’t working. What Do They Do? IT support companies can cover everything your business needs with regard to IT and have a range of capabilities. However, the exact support they offer will depend on the... --- > Every year during the Black Friday shopping season, Lucidica picks the best deals on a wide variety of electronic devices, including laptops, AirPods, Playstation controllers, AirPods, headphones, monitors, and many more. Find out right here! - Published: 2022-11-25 - Modified: 2025-06-01 - URL: https://lucidica.co.uk/blog/products/black-friday-tech-deals-2022/ - Categories: Internet & Security, Products During the month of November, shoppers will flock to stores and websites in search of Black Friday deals on electronics and household appliances. All of our top picks for this year's shopping event are listed below. From what we have seen in the past, we anticipate that Amazon will give significant price cuts across the majority of its electronic products. Two deals on Apple laptops are one of the greatest offers we've seen on Amazon. The Apple MacBook Air 2020 laptop, which was released in 2020, is now available for 883£. The late 2020 MacBook Air is one of two MacBook models that have Apple's new M1 CPU. When compared to the MacBook Pro, this model is thinner and lighter, but it has a smaller battery as well as no cooling fan to ensure the processor running at peak performance. On the other hand, it comes with 8GB Ram and 256 storage. Apple MacBook Pro 2022 Apple MacBook Air 2020 If you're in the market for a high-end Apple laptop, Amazon also has a good bargain on the MacBook Pro 13in (2022). With a 13. 3-inch screen and a sturdy, all-aluminum chassis, this elegant Apple MacBook is really appealing. It weighs in at just under 1. 4 kg, which is higher than similarly sized competitors. Further, Apple's M2 processor is now available in this version. Nevertheless, there are just two USB-C connections, so you'll need to acquire an adaptor to plug in more gadgets. As of right now, you can get... --- ---