Let’s be honest tech can be frustrating. Your computer freezes. Your Wi-Fi drops. Your Outlook refuses to open. Naturally, the first instinct is to call IT for help (and hey, we’re always here for you!). But before you pick up the phone or fire off a support ticket, there’s one quick move that could solve it all:
Restart it. Just restart it.
Why does it work?
Believe it or not, about 80% of tech issues really do vanish with a simple reboot. It’s not just an old IT joke, there’s science behind it.
Think of your computer or phone like a person who hasn’t slept in days. Eventually, it gets confused, sluggish, and stops doing basic things. A restart is like giving it a full night’s sleep. It clears memory, resets stuck processes, and gives it a fresh start.
What should you restart?
Your laptop or desktop
Your phone
Your Wi-Fi router
The software or app causing trouble
Just close it, turn it off, and turn it back on. That’s it.
The 3-Minute Rule:
If something isn’t working, give yourself 3 minutes to try restarting it before contacting support. It saves you time, avoids unnecessary stress, and often gets you back on track faster than waiting for help.
Still stuck?
Of course, if the restart doesn’t fix it, please reach out to your IT team, that’s what we’re here for. But trying the 3-minute rule first? That’s the secret to tech confidence.
