Why choose us


Why Choose Us?

How are we different than other IT support companies and what makes us better?


So much more than an IT Support Company

You know those IT helplines where they just follow a script? Yeah, we hate that too. So at Lucidica we listen, and our advice is guaranteed jargon-free. And if we can’t sort it on the phone, we’ll be round yours in a jiffy.

So in simpler terms, we don’t just offer a great service; we have the solutions to your every tech problem.


We provide only the best

A dedicated account engineer

One that knows your company and your technological needs.

No break fix contracts

This means we don't only fix things that are broken, we constantly aim to make your technology more efficient

Onsite visits can be included in your contract

Meaning that your engineer isn't just contactable by a phone or email.

Fully certified

By Microsoft as a Gold Partner but also a corporate partner at the British Library business and IP centre.

Automatic Offsite Backup

This ensures that, if you are a Lucidica client, you won't lose anything.

Anti-Virus and Anti-Malware Included

To make sure that you stay safe with the rise of cybercrime.

Ongoing Training and Workshops

For all our clients to make sure that they can understand the importance and changes of technology.

Interested? Our lines are open, get in contact today!


Lucidica’s bottom line

Contract Terms
If we don’t start a support job within the terms of your SLA we won’t charge you.
On Time
If we’re late and it’s our fault, we won’t charge you for the time we spend on that job.
Happiness Guarantee
If you’re unhappy with the quality of the job just let us know. If agreed, we will offer a discount on that job.

Our awards and certifications