MEET OUR TEAM

I love technology, cricket, small businesses, Lucidica, gin and English cheese (maybe not in that order).

Since joining in February 2019, I’ve had the chance to dive into nearly every department at Lucidica, gaining a broad skill set that ranges from client relationships and sales to project management and overseeing our ever-busy service desk. Above all, I’m passionate about people management—going the extra mile to ensure our team is supported and our clients get the best service possible! Outside of work, you’ll find me either cycling around or enthusiastically chatting about Star Wars—consider yourself warned if you bring it up!

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Managed Anti Virus

I am the Operations Manager at Lucidica – I have worked here since 2020. I officially stated the day before the first lockdown! I manage the internal side of the business – Finance, HR, Marketing, and Sales. Some of my hobbies are crochet, skiing, and escape rooms 😊

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

CYRISMA!

I have been with Lucidica since July 2019. After dedicating over five years to the Finance and Operations side of the business, I now manage our fantastic engineering team and ensure outstanding client service in both our Service Desk and Projects departments. In my free time, I enjoy dancing, travelling, cooking, and embarking on adventurous road trips!

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Managed DocuSign eSignature

As the Business Support Manager at Lucidica, I’m across various departments in the company, which gives me a unique point of view. I also manage the Ukraine branch of the business and our sister company, Meeko Teams. Outside of work hours, I enjoy spending time going to spin classes, doing Pilates, and playing Soduku!

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Exclaimer Cloud Signatures

I’ve joined Lucidica in 2022, it’s been an interesting journey ever since, I work here as Sales Exec. Currently my tasks are to chase clients to generate more revenue for the business and also to provide the best service for Lucidica for the clients. When I’m not working I normally go for a run, gym or just watching podcasts/food reels and gaming:)

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Managed Intune

I’m the Marketing Associate at Lucidica, handling all digital and traditional marketing activities. My main goal is to showcase how Lucidica’s IT services and products can optimise your business operations. Beyond this, I also highlight our company culture, mission, and vision through various marketing efforts. This makes my role at Lucidica diverse and dynamic, as I bring together different aspects of our work to connect with our clients effectively.

As an Accounting and Operations Assistant, I am excited to be part of our dynamic team. Although I am new to the company, but already feel a strong sense of belonging and enjoy collaborating with my colleagues. My passion for yoga and meditations help me maintain a balanced and focused mindset, while my love for traveling and exploring new places allows me to embrace diverse cultures and experiences. I am always eager to learn and grow, both in my professional role and in my personal life.

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Managed Email Advanced Mailbox

Worked in IT for over 5 years now and enjoying all that comes with it. Mix alot of engineering, consultation, and MCS division management so no day is ever the same! Hobbies include football, music, films, food!

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Managed 365 Business Premium

I’ve been at Lucidica for 15+ years. I started as an apprentice engineer and now developing and maintaining Lucidica’s and Client’s SharePoint CRMs and ERPs. Projects are also my bag and helping with Strategic Meetings to make sure clients are getting the most efficency and security from their IT. Best thing about the job? The relationships with colleauges and clients made along the way and the warm fuzzy feeling I get when I build a system for a client and see them using it and working more efficently than before! Come give me a shout and I will transform how you work!

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Managed Power Automate with Attended RPA Plan

I’ve been here since 2018 and am still enjoying it. IT has been my job and my passion since 1999 and before Lucidica I covered a wide range of technical roles in famous global IT firms as well as less-known MSPs and ISPs. I have a strong engineering ethic and I love to help companies improve their systems in a way that provides real value to the users. For complex jobs or if you need an engineer onsite, I’ll be your person! In my spare time, I enjoy live music, films, pubs, hiking, and exploring new places. I also own a laser engraver and sometimes I enjoy customising objects.

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Managed Network

Self-proclaimed Lucidica personality hire, more specifically an IT engineer well into my third year at the company and going strong. My main focus is keeping your backups up-to-date and running smoothly, but I’m a dab hand at turning them off and on again, and even a few more technical jobs here and there. Otherwise, outside of the office, you’ll find me listening to music (or playing guitar really badly), watching UFC (or sparring really badly), or cooking (quite badly).

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Managed 3rd Party Backup

I started at the company four and a half years ago as a part-time intern, eager to learn and change my working path. After a couple of months, I moved into a full-time engineering role, where I really started to grow. Now, I’m leading the security division, making sure our systems stay safe and secure. It’s been an amazing journey so far, but I’m just getting started—there’s still a lot more I want to accomplish!

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Microsoft Co-Pilot

I’ve been with Lucidica as an IT Engineer since 2020, where I’ve gained a wealth of knowledge working with supportive colleagues and fantastic clients. Recently promoted to Project Leader, I’m now responsible for overseeing projects to ensure we deliver on our promises and exceed client expectations. I’m committed to applying everything I’ve learnt here to make each project a success and enhance our client relationships.

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Microsoft Defender for Cloud

I’m a web developer at Lucidica, which basically means I speak fluent code and spend my days making sure the internet doesn’t fall apart (you’re welcome). When I’m not busy taming SSL certificates or hosting domains like a digital lion tamer, you can find me in the gym trying to treat my mental health.

So, if you need a website or a laugh, I’m your person. Just don’t ask me to explain what SSL actually stands for – it’s “Secret Superhero League,” obviously!

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

VPS Web Hosting

I worked in digital media before switching to IT in 2021. The great thing about Lucidica is that you get the chance to gain experience in many different aspects of IT — from support, to server admin, to cloud and security — and this has helped me discover areas of IT which I would like to explore in more depth.

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Unmanaged Remote Connection

I’m an engineer at Lucidica, handling everything from device troubleshooting to Office 365, Azure setups, networking, and printer support. I also take on larger projects like migrations and system optimizations.

If you need support—whether it’s a quick fix or a complex project—I’m here to help. And if I don’t have the answer, I know someone who does. Looking forward to working with you!

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Managed Azure Plan

As a 1st and 2nd Line Engineer at Lucidica—also known as “The Detective”—I handle a wide range of requests, from simple password resets to complex network infrastructure issues. I have a knack for investigating all types of technical problems, tracking down the right information (even when it seems like it doesn’t exist!). Logic and deduction are essential tools in my toolkit, and rationality is my go-to approach.

If you were an MCS (Managed Cloud Services) product/service, which one would you be?

Managed 365 Teams Phone with Calling Plan