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25
YEARS' EXPERIENCE IN IT

Delivering more than

just IT support

WHY CHOOSE LUCIDICA

We’ve been in the game for over 20 years, so we know a thing or two when it comes to providing the best IT support. We’ve worked with businesses all over London and have adapted our services based on what we know works best.

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No Geek Speak

Our advice is guaranteed jargon-free. We translate complex IT concepts into clear, practical advice you can actually use.

Flexibility

Lucidica IT support offers on-site and remote support for all business models, whether that be in-person office, hybrid or remote working.

Happiness Guarantee

If we don’t do our job right, it’s free. This straightforward guarantee reflects our confidence in our service quality.

Dedicated Account Engineer

One consistent point of contact who understands your business, ensuring you receive knowledgeable and efficient support every time.

Quick response

Average helpdesk response within 30 minutes for non-urgent jobs, with 90% of calls answered within three rings.

Every business is unique, that’s why our services adapt to you

From comprehensive support packages to specialized solutions, we offer flexible and affordable services designed specifically for small and growing businesses across the UK. Our tailored approach ensures you get exactly what your business needs – from Microsoft Licences, Cloud Solutions to complete IT management. With both on-site and remote support options, we adapt our service to match your working style and business requirements.

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