OVERVIEW
From Milan to London’s Oxford Street
Kebhouze, an Italian kebab restaurant chain, has seen remarkable growth since its inception in Milan in 2021. With 24 sites across Italy and Spain, Kebhouze aimed to replicate this success in the UK, opening what is anticipated to be the nation’s largest kebab house on London’s Oxford Street.
Yet, their expansion came with significant IT infrastructure challenges, calling for expert intervention.
CHALLENGE
Entering a new market without the essentials
During the process of establishing a presence in London, Kebhouze faced challenges in finding an IT service provider capable of navigating the complexities of a new market.
Although London site plans possessed the majority of the electricity and network cabling, they were missing a number of critical IT infrastructure elements. These components were essential for maintaining business operations.
Cultural differences
Kebhouze was accustomed to the Italian business model, not the UK one.
Missing infrastructure
No WiFi, network sockets, CCTV, kiosks, EPOS systems or services were in place.
Three-storey site
A complex venue needing full coverage and performance on each floor.
The site had most of the electricity and network cabling, but it was missing the critical IT elements needed to trade from day one.
SOLUTION
Strategic planning and execution
Lucidica IT Support’s solution for Kebhouze was comprehensive, centred on strategic planning and execution and reinforced by our diversified team’s unique skill.
IMPLEMENTATION
How we delivered it
OUTCOME
A successful London launch, on schedule
With Lucidica’s support, Kebhouze launched its London branch and now benefits from:
Launched on schedule
Secure online
payments
Ongoing technical
support
Opening a new site in the UK?
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CONCLUSION
A scalable foundation for future growth
Lucidica IT Support delivered a customised and comprehensive IT solution that not only met Kebhouze’s immediate needs but also provided a scalable foundation for future growth. Our dedication to overcoming cultural and logistical challenges exemplifies our commitment to client success in the dynamic UK market.
