Cyber Security

Cyber Essentials Success for a UK Nonprofit

How a 25-user charity in the education and human rights sector achieved certification — without adding unnecessary complexity to its IT setup.

Valentyna 3 min read
OVERVIEW

Protecting an organisation that works with people at risk

A UK-based non-profit organisation in the education and human rights sector supports academic people who are facing danger, persecution, discrimination, or violence in their home countries.

Because of the sensitive nature of its work, the organisation needed to ensure its IT environment had strong baseline security controls in place. Cyber Essentials readiness became a priority to help demonstrate that the organisation was managing key cyber risks appropriately.

CHALLENGE

A practical and cost-effective route to Cyber Essentials

The main challenge was helping the charity become Cyber Essentials ready in a practical and cost-effective way. Before the work began, several security gaps needed to be addressed and the wider IT security controls required review, including Microsoft 365 access, MFA, password policies, backups, domain security, endpoint protection, and user awareness.

Excessive privileges
Standard users had local administrator access, which raised the risk of accidental changes and malware exposure.
Security gaps
Operating systems required updates, and device, application and policy management all needed to be improved.
Certification readiness
Controls needed to align with Cyber Essentials requirements in a way that suited a small, 25-user organisation.
SOLUTION

What the solution included

Lucidica supported the organisation through Cyber Essentials readiness work using its Security Ultimate package. This was the most suitable option because the client wanted to improve overall IT security compliance while also working towards Cyber Essentials.

The work focused on identifying missing controls, improving existing protections, and adding tools where required.

Access control

Admin rights removed from day-to-day accounts to reduce unauthorised and accidental changes.

OS & app updates
Centralised RMM monitoring introduced and unused applications removed.

Microsoft 365 security

Password policies, account settings and MFA reviewed and strengthened.

Domain & email
DMARC configured to prevent domain spoofing and impersonation attempts.

Endpoint protection
Device-level controls improved against malware and ransomware threats.

Security policies
Required policies implemented and communicated across the team.

User awareness
Reporting on phishing simulations showed where extra guidance was needed.

Ongoing monitoring
Offline devices, full disks and serious vulnerabilities flagged early.

Backup and data protection
Email and SharePoint backup implemented via a dedicated cloud solution.

Proportionate scope
Every control sized to suit a 25-user non-profit, not an enterprise.
OUTCOME

Cyber Essentials certification achieved successfully

The organisation achieved certification without issue, following the readiness work and assessment completed by Lucidica’s in-house assessor.

24

users and devices secured

6

key areas of cyber risk reduced

0

issues raised at assessment

Overall cyber risk was significantly reduced across several areas:

1

Access control

Unnecessary user privileges limited across all accounts.
2

Phishing exposure

Better visibility of user behaviour and risky interactions.
3

Email account

Stronger account security controls now in place.
4

Email spoofing

Reputation and communications protected by DMARC.
5

Cloud data

Better resilience against accidental loss or disruption.
6

Employee behaviour

Clearer awareness of how staff respond to threats.

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CONCLUSION

A more secure, compliant and manageable IT setup

Overall, the organisation moved from a higher-risk environment to a more secure, compliant, and manageable IT setup suitable for a 25-user non-profit.

For more information about Lucidica IT Support’s services and how we can assist your business, please contact us. Our portfolio of solutions extends beyond non-profit organisations, as we aim to empower businesses with reliable technology foundations.