Cyber Security Seminar: Small Businesses, Big Targets | April 19th 2023

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IT Support Services in London

Your Technical Roadmap
Planned Out

We provide award-winning IT Support to help your London business succeed.

A QUICK OVERVIEW

Why Choose Our Managed IT Services?

24Years’ Experience in IT

Providing award-winning IT support to SMEs since 1999.

MSP_UK_2024
As technology evolves, so do the demands on your IT infrastructure. Small businesses are increasingly shifting to managed services for infrastructure, backup, and cybersecurity. At Lucidica, we offer flexible, monthly or yearly managed IT services that grow with your business.
Our managed IT services are designed to provide comprehensive support and adapt to your evolving needs. Whether you add new users, mailboxes, or require increased storage, we’ve got you covered with seamless management and scalability.

How it works

Our Onboarding Process

1
01. First Contact
Reach out to us via form or call to express your interest.
Get a Quote
2
02. Discussion
We arrange a follow-up call with an engineer to address your technical queries.
3
03. Evaluation
We visit your office to assess your current IT setup and understand your needs.
4
04. Proposal
We provide a tailored contract proposal and discuss it with you.
5
05. Final Step
Once the contract is signed, we begin the onboarding process!

Business Cybersecurity Made Simple.

Discover how you can take control of your cybersecurity policies and budgets today.

Whenever we talk about Microsoft & Google Licensing, we will always talk about our in-house Security packages—designed to congregate the best-in-class office applications alongside intelligent cloud services and powerful AI Security options.

about us

How Are We different?

01

Quick response

Average helpdesk response is 30 minutes for non-urgent jobs
02

Happiness guarantee

If we don't do our job right, it's free
03

No geek speak

Our advice is guaranteed jargon-free.
04

Smiles all round

We actively monitor our CSS score.
05

Immediate support

We answer 90% of calls in the first 3 rings, and we solve 94% of the tickets within 24 hours after they are logged.
06

Flexibility

Lucidica IT support offers on-site and remote support for all business models, whether that be in-person office, hybrid or remote working.
We’ve been in the game for over 20 years, so we know a thing or two when it comes to providing the best IT support. We’ve worked with businesses all over and in central London and have adapted our services based on what we know works best.

Having grown into the team we are today, we can offer flexible and affordable IT support contracts for small and growing businesses in the UK. We provide a variety of IT services to businesses in many industries so that they can work efficiently and digitally.

Our main product is IT Support Contracts – a bespoke and adaptable IT package suited to your company’s technology and needs. We also offer other services, from software licences to web services and more – we’ll truly go above and beyond. We don’t operate on a one-size-fits-all basis – we’ll provide tailored solutions for your IT needs on-site or remote.

Industries we support:
Finance
Retail
Creative
Digital
Legal
Charity
Arts
Recreation
Health
Testimonials

What do people love about Lucidica?

Our Strategic Partners

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Lucidica Limited is registered in England and Wales number 05549514. Registered office: Unit 219, 37 Cremer Street, Hoxton, E2 8HD. VAT number 868 8164 67