IT Support Services in London

Your Technical Roadmap
Planned Out

We provide award-winning IT Support to help your London business succeed.

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A Quick OVERVIEW

We are a team of engineers and tech lovers based in London offering IT support for SME’s.

24Years’ Experience in IT

Providing award-winning IT support to SMEs since 1999.

We’ve created a business based on our values, and with you, our customer, at the core of what we do. We work with a select group of partners who help us provide the highest standard of managed IT support for businesses all over London. Not only do we provide on-site support, if and when you need it, but can also assist you with any IT troubles remotely.

We strive to deeply understand your business, integrating ourselves as an extension of your company. Our team is dedicated to providing exceptional service, ensuring that we remain personally accessible and not just confined to emails or automated calls.

Whatever you need, just get in touch, and we’ll help.

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SERVICES WE DELIVER

What services do we offer?

IT Support London

We offer tailored and affordable IT Support Packages for your business.

Business CyberSecurity

Protect your business from cyber threats with our top security solutions.

Business Applications

We provide fully managed Microsoft 365 & Google Workspace licences.

Cloud Computing Solutions

We’ll help create cloud storage from scratch or help migrate your current one to better infrastructure.

Hardware Supply and Support

Need some help choosing, purchasing or installing new equipment? Our highly knowledgeable IT team can help make this easy for you.

Microsoft SharePoint As a CRM

Thinking of getting or upgrading your CRM system? Let us replace your expensive and restrictive software.

Web Hosting & Domain Management

A website and domain are crucial - let us handle this for you.

Web Design & Development

Get a user-friendly and SEO-ready website for your company. Let’s grow your business online together.

Business Cybersecurity Made Simple.

Discover how you can take control of your cybersecurity policies and budgets today.

Whenever we talk about Microsoft & Google Licensing, we will always talk about our in-house Security packages—designed to congregate the best-in-class office applications alongside intelligent cloud services and powerful AI Security options.

How we protect your business?

about us

Why Choose Lucidica for IT Support?

01

Quick response

Average helpdesk response is 30 minutes for non-urgent jobs

02

Happiness guarantee

If we don't do our job right, it's free

03

No geek speak

Our advice is guaranteed jargon-free.

04

Smiles all round

We actively monitor our CSS score.

05

Immediate support

We answer 90% of calls in the first 3 rings, and we solve 94% of the tickets within 24 hours after they are logged.

06

Flexibility

Lucidica IT support offers on-site and remote support for all business models, whether that be in-person office, hybrid or remote working.

Why Choose Us?

Find out more about what separates us from the other IT support companies out there.

Why we are different?

We’ve been in the game for over 20 years, so we know a thing or two when it comes to providing the best IT support. We’ve worked with businesses all over and in central London and have adapted our services based on what we know works best.

Having grown into the team we are today, we can offer flexible and affordable IT support contracts for small and growing businesses in the UK. We provide a variety of IT services to businesses in many industries so that they can work efficiently and digitally.

Our main product is IT Support Contracts – a bespoke and adaptable IT package suited to your company’s technology and needs. We also offer other services, from software licences to web services and more – we’ll truly go above and beyond. We don’t operate on a one-size-fits-all basis – we’ll provide tailored solutions for your IT needs on-site or remote.

Industries we support:

Finance

Retail

Creative

Digital

Legal

Charity

Arts

Recreation

Health

Testimonials

What do people love about Lucidica?

James Lusher

Director, LUSHER Architects

Lucidica have been there when I need them, with a quick response and fix all done remotely.

Derek Williams

Director, Williams Mining

I’ve been a customer of Lucidica for nearly five years and have found them to be consistent, patient and efficient. They’ve supported my business with every type of IT enquiry and have been reliable in their delivery of service. I’ve been impressed by their aftercare consultative approach.

Mat Hunter

Cp-CEO, Plus X

Lucidica helped Plus X to combine data from various cloud platforms and migrate safely to Microsoft365. Microsoft Teams, in particular, has proved extremely effective in helping our team to collaborate across our various locations.

Sandrine Rochebeuf

Office Manager, ICAMAP

Lucidica is a supplier really reliable and reactive who provides high-quality services. It makes IT topics easier: I highly recommend it.

Ranbir Toor

Managing Director, GIAN Consulting

To me, they are an extension of my own business and it’s what I value most. I can’t recommend their people and services more highly.

Joyce Henderson

Amouage

We always receive efficient, timely service and Lucidica’s staff are friendly and easy to work with.

Alick Mackenzie

Director, Enabled London

They’re always on hand to fix the smallest of problems. I value the time and energy they give us.

Anthony Kaye

Managing Director, Campbell Irvine

We trust them immensely – they always put themselves in our shoes when solving our problems or suggesting further investment in technology.

Ally Maughan

CEO, People Puzzles

Whether it is sorting out email address, mending broken computers, digital marketing or a website redesign, Lucidica have always found the time, care and expertise to really support me and my business.